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10.0

really awful
Crashes / Fires:
27 / 2
Injuries / Deaths:
25 / 1
Average Mileage:
24,001 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2004 Jeep Grand Cherokee Owner Comments (Page 6 of 14)

« Read the previous 20 complaints

problem #179

Dec 022015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Nahant, MA, USA

problem #178

Dec 012015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V673000 (air bags) was received in December of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The VIN was unknown. The contact had not experienced a failure.

- Golf Port, MS, USA

problem #177

Dec 042015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Amenia, NY, USA

problem #176

Nov 252015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hudson, FL, USA

problem #175

Nov 152015

Grand Cherokee

  • miles
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lockport, NY, USA

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problem #174

Nov 252015

Grand Cherokee 6-cyl

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available....updated 04/26/16 updated 05/05/16.

- Atlanta, GA, USA

problem #173

Feb 062015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Iron Mountain, MI, USA

problem #172

Feb 192016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Cherokee Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Stella, MO, USA

problem #171

Mar 102015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Omaha, NE, USA

problem #170

Feb 072016

Grand Cherokee

  • 120,000 miles
Replaced tail light housing units only to have them go bad again. Wire harness needed to be replaced numeral times, electrical system for doors and windows had to be replaced numeral times. Gauges on dash board wouldn't work half the time. Just had a mva with a deer and extensive damage to the front of the car and no airbags were deployed, the accident was so extensive that the car was totaled!

- Ridgeway, OH, USA

problem #169

Feb 012015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

For over a year, I have received multiple notices stating a safety recall for my 2004 Jeep gr Cherokee...refer to R06 / NHTSA 15V-046 (airbag system occupant restraint control). Every time I contact my local dealer, they tell me the part is not available...I now have no faith that this will ever be resolved. Help!

- Hagerstown, MD, USA

problem #168

Nov 252015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kenosha, WI, USA

problem #167

Feb 152016

Grand Cherokee

  • miles
Complaint is about recalls being painful and fca not seeming like it wants to perform them: R60: Parts are still not available though we got a notice labeled "important safety recall" months ago. According to our dealer parts are still not available. Apparently this is for an airbag issue but it does not seem that fca is making "every effort to obtain these parts as quickly as possible" as is stated on the recall notice. N47: I have called our local dealer a few times and they refuse to look at it saying that since we don't have an aftermarket trailer hitch that our vehicle is not eligible for any remedy for the exploding gas tanks. Is our vehicle safe to drive"?"

- Pittsburgh, PA, USA

problem #166

Feb 112016

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- East Canton, OH, USA

problem #165

Feb 052014

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repairs was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

- Arlington, VA, USA

problem #164

Oct 192015

Grand Cherokee

  • 53,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the vehicle locks were not recognizing the key fob sporadically. The contact received notification of NHTSA campaign number: 15V673000 (air bags )however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000. VIN tool confirms parts unavailable.

- Baton Rouge, LA, USA

problem #163

Dec 172015

Grand Cherokee

  • miles
I received the safety recall regarding my air bags. I brought the vehicle to sullivan's northwest hills dealership in torrington, ct, on 12/17/15 and 1/28/16. They say they do not have the parts yet. I am concerned about driving the vehicle and having passengers with me until I can get the airbag fixed

- Torrington, CT, USA

problem #162

Nov 012015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V673000 (air bags); however, the remedy or the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

- Dickerson, MD, USA

problem #161

Feb 052016

Grand Cherokee

  • miles
Manufacturer has not provided permanent fix to problem as of the date of this report per my dealer.

- Chicago, IL, USA

problem #160

Dec 052015

Grand Cherokee

  • 230,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the air bag light was illuminated. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 230,000. VIN tool confirms parts not available.

- Arvonia, VA, USA

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