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really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
22,623 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2004 Jeep Grand Cherokee Owner Comments

problem #9

Sep 112008

Grand Cherokee

  • 62,000 miles


After losing power steering vehicle collided with a guard rail. Air bags failed to deploy in the frontal/side collision prior to a head on collision into a median/ditch and a roll over in a 2004 Jeep Grand Cherokee. Vehicle was totaled so nothing was done to repair. Consequences were a totaled vehicle, loss of personal property and severe bodily damage to driver resulting in brain contusions and hematomas, a 7 in gash on forehead and neck surgery to correct two disc that were crushing spinal cord into a "Z" shape>

- Alpharetta, GA, USA

problem #8

Mar 172009

Grand Cherokee 6-cyl

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the vehicle does not have air bags and the horn does not sound. The vehicle was inspected by an independent mechanic, who stated that the vehicle was previously involved in a crash. The dealer from where the vehicle was purchased would not assist with any repairs. The contact was concerned with the safety of the vehicle. The failure and current mileages were unknown. Updated 04-14-09 the consumer stated the air nag light was on the day she test drove the vehicle. Updated 04/16/09.

- Miami Beach, FL, USA

problem #7

Sep 012007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 64,000 miles
I was recently in an auto accident going about 30 mph where I ran into the rear end of another vehicle. I drive a 2004 Jeep Grand Cherokee Laredo. My concern is neither my driver nor my passenger air bag went off and I hit the other vehicle hard enough that the front of my Jeep pushed my passenger fender back to where I was unable to open my passenger door. At what speed should my airbags have gone off?

- Portsmouth, VA, USA

problem #6

Aug 262006

Grand Cherokee 4WD 5-cyl

  • Automatic transmission
  • 26,504 miles


: the contact stated the vehicle was involved in a head on collision at 45 mph and the air bags did not deploy. Both passengers in the vehicle sustained injuries. The air bag warning light was not illuminated and seat belts were worn by both passengers. A police report was taken. Updated 10/25/2006 -

- Austin, TX, USA

problem #5

May 062005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 4,400 miles
My wife had a front end collision on Friday 5-6-05 with our 2004 Jeep Grand Cherokee. The air bag failed to deploy. My wife sustained a head trauma injury.

- Hazleton, PA, USA

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problem #4

Apr 062005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 21,000 miles
On April 6, 2005 at aprox. 6:50 a.M. a car hit my Jeep Grand Cherokee 2004 special edition in the front, rear left side and back side part of the car. Upon impact, the air bags do not deployed. The driver hit with her chest the steering wheel. In addition, the driver seat belt do not hold her, so she impact the steering wheel.

- Penuelas, PR, USA

problem #3

Nov 282004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles


Consumer's vehicle was involved in a frontal impact at 30 mph due to severe weather. Upon impact, air bags did not deploy.

- Colorado Springs, CO, USA

problem #2

Dec 012004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 20,707 miles
Vehicle was involved in a frontal collision with another vehicle at 25-30 mph. Upon impact, neither frontal air bags deployed. No injury was reported. Dealer and the manufacturer were not notified.

- Wayne, PA, USA

problem #1

Jul 102004

Grand Cherokee

  • 5,000 miles
During a 50 mph rear end vehicle collision, the front air bags did not deploy. The front seat belt buckle unlocked. The vehicle was towed. Please provided more information.

- Fayetteville, NC, USA

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