NHTSA — Visibility: Glass, Side/Rear Problems

2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee windows / windshield problems

windows / windshield problem

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2004 Jeep Grand Cherokee Owner Comments

problem #2

Mar 092008

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 48,000 miles

A D V E R T I S E M E N T S

This is the second time that we have had a problem with windows falling down while driving down the road. The first time the dealership did split the cost of $500 with us but not the latest. This seems to be and ongoing problem with this part that is made of plastic. I wish I had known about all the problems with the windows before buying this Jeep.

- Dickson, TN, USA

problem #1

Feb 282007

Grand Cherokee 6-cyl

  • Automatic transmission
  • 55,000 miles
Rear passenger (electric) window fell down and would not go back up. I purchased an extended warranty when I purchased the vehicle (70K) with a $100 dollar deductible. I took the vehicle in to have the problem fixed and was charged a $98 fee to look at the problem. I was called the next day and informed that I would have to pay another $98 to further diagnose the problem. When I told the dealership I would not pay anymore money because of my warranty, they disconnected the switch and rolled the window up instead. This problem remains unresolved.

- Severn, MD, USA

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