Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Typical Repair Cost:
Average Mileage:
97,375 miles
Total Complaints:
4 complaints

Most Common Solutions:

  1. replace window regulator (3 reports)
  2. not sure (1 reports)
2004 Jeep Grand Cherokee windows / windshield problems

windows / windshield problem

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2004 Jeep Grand Cherokee Owner Comments

problem #4

Jul 032014

Grand Cherokee LX 4.0L

  • Automatic transmission
  • 159,000 miles


This passenger front window regulator has been replaced 3 times to date..replacements were purchased from different auto parts stores......all containing the identical motor part numbers.

- , Waleska, GA, USA

problem #3

Jun 102009

Grand Cherokee Limited 4.7L

  • Automatic transmission
  • 50,000 miles

Passenger side front seat window keeps falling down

- , Orting, WA, USA

problem #2

Jun 012014

Grand Cherokee Limited V6

  • Automatic transmission
  • 106,000 miles

I am the original owner of a 2004 Jeep Grand Cherokee. I am now replacing the 4th window of the car due to each window regulator breaking and spending $350 to get it fixed. There is an obvious defect. I am researching whether Chrysler has instituted any type of program for reimbursement because I have now spent over $1,200 on window repairs on this car. Otherwise, the car has been great. Love it.

- , Santa Rosa, CA, USA

problem #1

Dec 092013

Grand Cherokee Limited 6.0L

  • Automatic transmission
  • 74,500 miles

We owned a 1999 Grand Cherokee and NEVER had window problems. This 2004 has been nothing but window problems. Three window modulators have been replaced, two under warranty and one not. The last one last year at Christmas at $488 for 30 minute repair. The dealership had a pile of these things that they have replaced. Jeep has a problem here. I now have ANOTHER one gone bad. The drivers side window down for the third time. The is totally ridiculous. The dealer wants $288 for what the Service Adviser says is a $100 part actually.

Where is the best place for replacement parts that you can depend on...Help

- , Keithville, LA, USA

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