This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee limited. The contact stated that all the interior door handles became fractured and would not open. He had to wind the windows down in order to open the doors. The vehicle was inspected by a dealer and they advised him that they were unable to assist him. The vehicle had not been repaired. The failure mileage was approximately 90,000. The VIN was unavailable.
Jeep 2005 Grand Cherokee interior door handles broken and cracked. Three of the four door handles are broken in our Jeep due to weak design or manufacturing defect.
The interior door handles have broken off or are about to break off in my 2005 Jeep Grand Cherokee limited hemi. There is a common manufacturers material defect, as the door handle "pocket" is made out a brittle plastic that shatters under normal use. This is dangerous because in an emergency, one would not be able to exit the vehicle because the interior door handle does not work. You have to open the power window and open the door from the outside, obviously this is unacceptable and needs to be addressed by Chrysler/Jeep.
2005 Jeep Grand Cherokee plastic surrounding the driver side door handle cracked and fell apart. It was taken apart and glued back together. This lasted a short while and it then broke again. It is not an easy fix. The whole door panel for $600 dollars must be replaced. At times the window must be rolled down to open the door using the outside handle.in case of an electrical failure in an accident you would not be able to exit the vehicle.this is definitely a safety issue. Many Jeep have had all 4 door handles break. This is poor construction. Chrysler needs to step up and recall and fix this issue and not by replacing it with more cheap plastic.
- Mount Airy, MD, USA
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Interior door handles are broken. This is very dangerous because you cannot get out of the car - especially in an emergency. The rear door handles have been very rarely used, and still have broken. This is definitely a mfg defect that they are avoiding. Very dangerous and unacceptable that they (Jeep) are not recognizing this issue.
2005 Jeep Grand Cherokee, plastic door panel and handle assembly is cracked and or broken behind where the pull handle is. Jeep refuses to fix this issue without charging over 3K for parts and labor. Failure on drive and passenger door @ 50K miles. Handles are now just floating in door cavity. Serious basic safety issue. Please make them fix this via recall.
I own a 2005 Jeep Grand Cherokee limited. The handle on the rear passenger door broke from the door panel. This is a huge safety concern because a person sitting in the rear seat could not exit the vehicle. I was forced to replace the door panel because of this safety concern. The driver and passenger door panels are now cracked around the handles and it is only a matter of time before they break completely. I will then be forced to replace those door panels as well. I don't feel that I should have to pay for the replacement of these door panels because Chrysler designed them poorly. Occupants in the vehicle should not be trapped inside the vehicle in the event of an emergency. Apparently, this is not an isolated incident. It has been a problem for numerous people that own this same vehicle. This should definitely be considered a recall and Chrysler should be responsible!!!!!!
17jan11 -- door handle faulty -- I own a 2005 Jeep Grand Cherokee that two have cracked at the door handle. If they continue to fall apart the vehicle occupant will be trapped within the vehicle. I have contacted Chrysler and they are not willing to fix or help with the $1,400 bill for just the two door panels. If the battery were to die you would be trapped in the vehicle, or if you were forced off of the road and ended up in a lake you could not get out. My friend has explained this to Chrysler and they do not feel that it is a concern that they have to worry about. I explained that I would send pictures of the vehicle to show it is in excellent condition, and garage kept (no damage to the vehicle), adult driven. Why did the other two panels crack, they have no answer.
All interior door panels are cracked around the door handles. Three out of four door handles have snapped off and the very last one is hanging on by a thread. The handles seem to be attached to the actual door panel which is comprised of hard plastic. The design of the door panel and the handle being attached is bad and a safety issue if you can't exit the vehicle if your car dies and you have no power to open the windows. Additionally, if you need to force the doors open from the inside due to a wreck, car on fire, panicking etc., 9X's out of ten you don't have handles and any weight or pressure to remaining handles if any while cause them to just snap off. My car smells of gas constantly and the light comes on to tell me to check the gas cap. I eventually replaced the gas cap after checking it all of the time and now the car just smells of gas and my check engine light comes on sometimes. I've had the car checked by mechanics and the Jeep dealer to no resolve. The constant gas smells give me bad headaches as well as concern when I'm driving.
I own a 2005 Jeep Grand Cherokee that three of the interior door panels have cracked at the door handle. If they continue to fall apart the vehicle occupant will be trapped within the vehicle. I have contacted Chrysler and they are not willing to fix or help with the $1,644 bill for just the three door panels. I have explained that it is a safety issue, and the vehicle just turned 50,000 miles. If the battery were to die you would be trapped in the vehicle, or if you were forced off of the road and ended up in a lake you could not get out. I explained this to Chrysler and they do not feel that it is a concern that they have to worry about. I explained that I would send pictures of the vehicle to show it is in excellent condition, and garage kept (no damage to the vehicle), adult driven. Why did the other two panels crack, they have no answer.
I own a 2005 Jeep Grand Cherokee limited hemi, it only had 26,000 miles on it. All four of the interior door panels have now broke where the door handle is attached. The drivers door panel has broke the worst and the door handle is not even attached to the panel anymore, which has become a safety concern. I have contacted my dealer and turned in a claim for customer complaints. After 3 or 4 weeks they contacted me to say it is out of warranty. That is precisely why I called them and explained my situation. Surely they can do something to alleviate this situation, all four door panels is going to cost around $3,000 dollars. I have read numerous reports about this problem on several different sites on the internet. The whole interior panel is connected to where the door handle is situated. Meaning you have to replace the whole door panel. Please help, this is definitely a big defect and a costly one to us the consumer. Any help to this matter or a fix to this situation would be hugely appreciated.
Over the past year, both driver's side door panels on my 2005 Grand Cherokee (limited) have broken. Pieces around the opening handle have snapped off. The front driver side door is still usable, but the rear driver side door handle is just hanging there. These were not damaged through abuse, instead just routine use. I have not contacted my dealer as I have seen on line that most people have been unsuccessful in getting their warranties to back their claim and I don't have a lot of faith in my local dealership to go out of their way for a warranty claim. Hopefully the NHTSA can make daimler / Chrysler / Jeep / Fiat, whoever step up to the plate and repair what has been pretty much proven to be a design flaw.
Interior door panel cracking around handle. Makes exiting the vehicle difficult. When the panel shatters further it will make exiting the vehicle difficult.
The casings behind the inside door latch began to gradually deteriorate until all four door casings cracked which resulted in difficulty exiting the vehicle. Three of the four handles have broken off completely, rendering the doors useless.
The interior door handles, all 4, broke off, at almost the same time. There is a common manufacturers material defect, as the door handle "pocket" is made out a brittle plastic, and they just shattered, or cracked simply by using the interior door handle to exit the vehicle. This is dangerous because in an emergency, one would not be able to exit the vehicle if the door handle breaks off in your hand.
I own a 2005 Jeep Grand Cherokee. The inside rear door handle has broken inside the door panel. This requires replacement of the door panel. Now you can not exit the vehicle in case of an emergency. My extended warranty will not fix this nor will Chrysler. The dealer said it will cost $700+ to repair. The panel which is not even available from Chrysler! Chrysler should be forced to recall the vehicle and replace the inside panels before someone dies.
A D V E R T I S E M E N T S
- Conyers, GA, USA