This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On the drivers door, the plastic of the panel supporting the interior door handle has broken leaving the handle unmounted and useless. Obviously, this is a safety hazard as it takes more time to egress the vehicle in an accident.
2005 Jeep Grand Cherokee limited. Both front and rear passenger door panels have broken and cracked. The pfront passenger door handle on the inside is now inoperable. It is now permanently inoperable on a vehicle with only 31,000 miles on it. So far the dealer claims no recalls are available and the price to replace is about 800 per door.
Door panel handles cracked on all 4 doors, unable to exit the vehicle from the back. Passengers are unable to open door. Plastic cracked and finally gave way in the rear of vehicle, front doors are cracked and very close to giving way. Huge safety issue here. Defected materials, date indeterminable of issue based on defects.
My 2005 Jeep Grand Cherokee door handles inside are breaking. They are plastic and seem to be cheaply made. They just start to crack and after a few months the whole handle is gone. Jeep needs to issue a recall or look into this issue before someone cant get out of there vehicle in a emergency.
Re: 2005 Jeep Grand Cherokee limited - interior door panels (where door handle is attached) are cracking and falling away resulting in the door handles no longer being attached to the door. This requires, at times, the door to be opened from outside the vehicle. Chrysler will not replace as the vehicle is out of warranty. The dealership wants $700 + labor (per door) to repair something that is obviously a manufacturing/material defect and safety hazard.
- Conroe, TX, USA
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Rear passenger door handle broke from door panel causing child to not be able to open door from inside. The handle is not dangling there from wire. The other doors are showing signs of spider cracks, eventually leading to breakage.
Rear passenger door handle broke from door panel causing child to not be able to open door from inside. The handle is now dangling there from wire. The other doors are showing signs of spider cracks, eventually leading to breakage.
2005 Jeep Grand Cherokee interior door handles are defective. Passenger side door handle has completely broken due to the cheap plastic and the driver side door handle has almost failed as well. I am afraid that in an emergency, I and my passengers might not be able to exit the vehicle. I've been reading online and this appears to be a very common issue, but Chrysler refuses to fix the doors. They want $700 plus to fix each door handle, but you can't even get one because they are on back order.
I have two 2005 Jeep Grand Cherokee. All the inside door handles are cracking and some are completely destroyed to the point you can not open the door from the inside. Which in the event of an accident, no one would be able to exit the vehicle. It's obviously a problem with the plastic being too thin/brittle. It's all over the internet and there are even youtube videos.
2005 Jeep Grand Cherokee. All 4 interior plastic door handle mountings have cracked. The two rear handles have fallen off completely. Chrysler says they are not responsible. It is a safety hazard.
2 of 4 interior door panel on my 2005 Jeep Grand Cherokee are broken. I have not replaced the panels due to cost and working around the problem for now.
I am reporting a very big safety concern about 2005 Jeep Grand Cherokee limited V8 hemi interior door handles as it is made of very cheap plastic and I have the four handles ripped off on my vehicle. The only way to open the doors are from outside. In case of emergency or if the car is damaged where I can not bring down the windows I will be stuck inside the car. When I tried to order a replacement parts I found it is out of stock and backordered. It might take few months before I get it. This just show how big is the problem and how many cars are involved.
2005 Jeep Grand Cherokee limited edition interior door handles breaking off. 3 of the 4 door handles are unable to open the doors in case of an emergency. Due to the number of the same complaints about this safety issue, Jeep obviously has a manufacturing defect that needs a recall issued.
I bought my 2005 Jeep Grand Cherokee in April 2010 so I have had it for 5 months. In that 5 months the driver side rear door handle has completely broken and fallen into the door, the passenger side rear door has cracked and will be completely broken soon, the passenger front door handle is just beginning to crack so the only one that really works 100% is the driver door handle. I have an extended bumper to bumper warranty that we purchased and were told the only thing it didn't cover was the dvd player...well they lied! about a month after we bought the Jeep while driving the ac would shut off and everything on the dash would start to blink on and off and then suddenly stop, I took it in and all they said was we could not get it to do it again. We recently had the rear differentials repaired due to them going out, they actually covered that under the warranty. The only other issue is sometimes while stopped at a stoplight and idle the Jeep will seem like it wants to die but never does. I only have 56000 miles on my car and have owned it 5 short months and have had all of these issues, my main concern is the door handles because not only can my 3 kids not get out if there is an emergency, but where the plastic has cracked it has sharp edges and they could easily cut their hands. Something needs to be done before that happens! what is it going to take, an injured child"???"
2005 Jeep Grand Cherokee limited interior door handles. 3 of my 4 handles have broken off. Jeep charges $700 to replace this. It is a joke, considering I have used the backseat door handles maybe 15 times since I have had it since 2007. I have never heard or seen door handles on any vehicle completely break off out of no where.
2005 Jeep Grand Cherokee, 42275 miles, the door panels on the rear doors are broken at the door handles and the doors cannot be opened from the inside. Additionally, both front door panels are cracked at the door handles and more than likely will break soon. Have inquired with local body shop and new door panels are approximately $450 each and are of the same design.
The front and rear passenger side door handles have broken off the door panels. The person sitting in the back seat cannot open the door on that side. I've been told it will cost over $1000 to replace the panels. Based on all of the similar complaints I've heard and read about, I think there should be a recall on this problem.
2005 Jeep Grand Cherokee- inside door handle/panels. In 5yrs the door handles are already cracking and falling into pieces. The plastic used surrounding the actual handle is cheap. Unreal to think now that this was ok'd. eventually there is no more handles, resulting with people stuck inside the vehicle. What's next...the motor for the windows goes out and then your really stuck or dead now"?" I mean come on. Chrysler make some new panels...fix your problem!
Two of the door handles on my 2005 Jeep Grand Cherokee have broken off and are unusable. The other two are cracking and I am fearful they will be breaking off soon. The handles and the supporting door frames are all cracking in the same location and the handles then fall off. The manufacture has been unwilling to even discuss the issue. The dealer states it is $700 per door to fix. Parts to fix the door handles are unavailable for sale outside the dealerships. Due to the safety issue of being unable to exit the back seat area from the inside, I am unable to allow anyone to ride in the back seats at this time. If an accident were to occur, they would be unable to exit the car from the inside. There are numerous complaints posted as well as a website where hundreds of people are stating the same exact issue with their 2005 Jeep. There was not any outside circumstance that caused this defect. The dealer states it is "normal wear and tear". this is an unacceptable safety hazard. I hope you will address as a recall before someone is seriously injured because they cannot get out of the vehicle.
A D V E R T I S E M E N T S
- Sierra Madre, CA, USA