The contact owns a 2005 Jeep Grand Cherokee. The contact stated that all the door handles inside the vehicle were fractured. The vehicle was inspected by an authorized dealer who stated that the failure was cosmetic and not covered by warranty. The vehicle had not been repaired. The contact called the manufacturer who offered no assistance. The failure mileage was approximately 57,000. The VIN was unavailable.

- Aubrey, TX, USA

The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the passenger and rear door panels were chipping around the door handle area, causing the door handles to detach from the panel. The vehicle was taken to the dealer where it was diagnosed. The dealer advised the contact that the failure was not a factory defect and the contact would be responsible for any repairs. The manufacturer confirmed the dealers statement and advised the contact that they would not assist with repairs. The vehicle was not repaired. The failure mileage was 41,000 and the current mileage was 61,000.

- Hauppauge, NY, USA

The contact owns a 2005 Jeep Grand Cherokee. The contact attempted to exit the vehicle from the front driver side door when the door handle fractured from the door panel. In order to exit the vehicle, she had to exit through another door. The vehicle was taken to an authorized dealer where the contact was advised to replace the entire door panel. The vehicle was not repaired. The failure recurred on each door handle in the vehicle. The vehicle was never repaired. The failure mileage was unknown and the current mileage was 80,000.

- Shortt Gap, VA, USA

The contact owns a 2005 Jeep Grand Cherokee. The driver side door handle was made of defected plastic. The manufacturer stated that they would not offer any assistance with the defect. The door handle will be repaired. The failure and the current mileages were 72,000.

- Charlotte, NC, USA

The contact owns a 2005 Jeep Grand Cherokee Laredo. The contact stated that all four door handles are broken because they were made out of plastic. The door handles displayed small cracks and eventually began to break off in pieces. The manufacturer informed the contact to take the vehicle to the dealer and request that they take pictures of the handle and send them to headquarters. She was also advised that when the photos are received someone from headquarters would contact her. No one has notified the contact within three weeks. The failure mileage was 32,000.

- Brownsville, TX, USA

2005 Jeep Grand Cherokee. Letter forwarded from ftc-from congresswoman ginny brown-waite on behalf of constituent re problems with Chrysler corporation. The casings behind the inside door latch began to gradually deteriorate until all four door casings cracked which resulted in difficulty exiting the vehicle. The consumer stated it was apparent the materials used for the casings were defective. A case in point was the two back door casings which disintegrated in spite of the fact that those doors were seldom used.

- Clermont, FL, USA

2005 Jeep Grand Cherokee letter forwarded from ftc - from congresswoman ginny brown-waite on behalf of constituent re problems with Chrysler corporation. The consumer stated the casings behind the inside door latches began to deteriorate until all four doors casings cracked which resulted in difficulty exiting the vehicle. The consumer also stated it was apparent the materials used for the casings were defective. A case in point, the two back door casings disintegrated in spite of the fact that those doors were seldom used.

- Clermont, FL, USA

Purchased vehicle on 7-31-06. Upon test drive the door locks would nt lock or unlock when using door key (any dr in the car). The remote did work. Salesman told us 2 bring it in if it cont'd. taken in 5 times since the 1st time in October 05', dealerships cannot dupt the issue. Last dealership said that if he toggled switch about 10 times it happened, but that was just "overheating the button & that is normal". problem is I work in a building w/a prkg garage & work all hrs. When I get into my car, 4 safety I lock the drs immed. There have been several occasions where I can't do that & have 2 wait 2 get the car moving over the 15mi an hour 2 lock the drs. Next issue is the delayed engagement in the transmission going 2 rev or drv. The car has been in on 3 occasions for this item of which the dealership clears codes or cannot dupt the issue. This issue became a an issue in a construction zone at a rr track near our home. Gates were down when I drove up & I was 3rd car back, the gates went up, 2 cars went through & I was almost at the tracks when the railroad arms started coming down again. I put on the brakes & shifted to reverse 2 back up & the delay nearly caused the rr arm 2 hit the car. I backed up just enough to clear the rr arm by less than 6 inches. The last item is the A/C. since late March of 06' we have been experiencing the A/C blowing cold, then the air turns 2 warm or hot air blowing from 3 sec 2 minutes of blowing humid air before the system will kick in again with cold air. This has been intermittently like the other 2 items above. 3 times into the dealerships & again it was stated they fixed it when it wasn't or "it's 114 degrees out, it is going 2 blow warm air". "using outside air will make the A/C blow warm air'. the incident date is hard since there are 3 issues so I put the day of purchase. The failures are also hard to calculate, but since these items happen intermittently & or everyday (A/C) I counted 3 mo worth.

- Gilbert, AZ, USA