This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door handle cracked if there was fire and a frantic person used it, it would break. I feel this issue is a big safety hazard Jeep should replace with better material it already has to go in for a different recall.
The problem of defective door handles started when the car was about four years old and has gotten progressively worse. There have now been two incidents of door handles breaking off completely and there is soon to be a third. As of now both inside door handles for back seat doors are completely broken off making it impossible to exit the back doors from inside the vehicle unless you open the window and reach through to unlock the door from outside. The vehicle has power windows making it even more difficult to exit the rear doors of the vehicle in case of an emergency. The door handle on the driver's side is still functional but is badly cracked and a piece of plastic has now fallen off. It is now very close to breaking off. (it is only a matter of time until it is completely broken). The material that these door handles are made from is of very poor quality. I am worried that the driver's door handle may break now and in case of a fire or other emergency the driver and backseat passengers will be unable to exit the vehicle safely. Your attention to this matter of safety is appreciated.
I'm active duty member and been stationed overseas since 2007, my vehicle has been in storage since, last September was taken out so my wife could drive it, a month after taken out of storage all door hands broke -off, now we are not able O open doors from the inside creating a safety issue, looking on line I realized 'm not alone with this issue, my vehicle has only 51, 000 miles and I shouldn't have issues of this caliber.
Door handles inside the vehicle are all broken, making it impossible to open doors inside the cabin. This of course makes for a considerable safety issue if driver or passenger needed to exit vehicle in case of an accident. Jeep wants approximately $3000 to fix plastic handle supports. This should be a recall on all affected models. It seems to be a very common problem. But as usual, a class action lawsuit will probably be required to fix a simple $5 part. I find it completely unacceptable that this can not be fixed for a reasonable price. Jeep is basically robbing the public for those who wish to pay the amount for the repair.
All of the interior door handles molding are broken and because of that, you can not open the doors from the inside using the doors handles.you have to let down the windows to open both of the back and front passenger doors in order to get out of the car. The driver side is beginning to have the same trouble with opening. The dealer price for replacement cost is about $2500 not including labor. I checked the internet for a solution only to discover that is a major problem with this year's model and many complaints have been filed with Chrysler. All said that Chrysler refused to help with the problem which is very costly for the average working person. To me it is a serious safety hazard when driving the car. What if the car catches fire, or rollover in a accident or goes in a body of water? I am hesitate to drive the vehicle because of that. All car owners expect to make repairs to their vehicle from daily use. However, it should not be the owner responsibility to pay for a repair when it is a know fact that many owners are having the same problem on the same model and year of the vehicle. Chrysler should be made to have recall to correct the problem.
- Miami Gardens, FL, USA
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The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the driver and passenger side front door handles were fractured, causing the door handles to separate from the door panel. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 34,558.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while attempting to exit the vehicle, the driver's side interior door handle fractured. Also, she stated that the other three doors panels were cracked right under the handle. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 126,000 and the current mileage was 135,000.
Passenger opened up their door to exit the vehicle, and a hole cracked in the door panel next to the door handle. There was no abuse to the door, just a weak spot and defect in the manufacturing of the door panel. Jeep does not sell just the inside door handle piece, they make you replace the whole door panel which is quite expensive! there are numerous complaints of the same thing happening to other Jeep owners with vehicles of the same year. This is a safety issue if you cannot open a door in case of an accident or emergency!
Broken interior door handles. Passenger back handle is completely gone, door cannot be opened from inside. Driver side front is about to fall out and the other 2 are cracked. This is a serious defect. If the doors cannot be opened from inside, passengers and driver can be trapped in an accident.
All 4 interior door opening handles are breaking/failing. Rear door totally inoperable. This is a dangerous safety issue. In an emergency situation, passengers may not be able to exit the vehicle, causing injury or death. Manufacturer safety recall warranted!
Plastic framing around front and rear passenger inside door handles cracked and disintegrated, leaving door handles unusable. Passengers cannot exit the vehicle without door being opened from outside the vehicle.
All four of my door handles in my 2005 Jeep Grand Cherokee developed cracks in them between 2011-2012. The back left passenger has completely broken out and my son is no longer able to exit my Jeep from that door. The driver's side door handle is the next to go. This will leave me unable to exit my Jeep.this is a vehicle safety issue that I am very concerned about. I spoke to service advisor at airpark Chrysler/Jeep that said he had never heard/seen that before and there was nothing he could do to help me.I have researched on the internet for recalls and it appears that Jeep is not willing to recall this major vehicle safety issue with hundreds of complaints about the same defective plastic door handles.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the plastic around the front interior door handles was disconnected from the door. The vehicle was taken to a private mechanic where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure and current mileages were 99,000.
With the first door handle that busted, I thought I might have used too much power but as they all shattered I realized that the interior door handles are made with bad material that is brittle and can not tolerate normal wear and tear. Clearly a safety hazard to be riding a vehicule, whether as the driver or passenger, and if an emergency calls for you to abandon it, as you pull the handle to open your door the handle brakes in your hand and leaves you trapped in.
Interior passenger door handle/panel is totally broken out. Tried several different methods of saving it from doing so, but to no avail, it is totally gone. Have read several items via the internet for about a year not stating that this is a known problem by Jeep drivers, but Jeep has offered no assistance on this matter. I feel that this is a huge safety issue, as to once you cannot open the door from the inside, you put yourself at an enormous risk for getting someone stuck inside during a crash.
On all interior door handles, the plastic backing that is recessed or 'cupped' behind the actual silver handles you pull to open the doors has cracked. The back left door cracked to a degree where the handle separated from the opening cable, so the door can not be opened from the inside. The driver door is close. All handles show the same sign of cracking though. If there was an accident, my children in the back would have a hard time getting out.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the interior door handle on the front driver's side fractured, making it very difficult to open the door. The vehicle was taken to the dealer, who stated that the door panel needed to be replaced. The manufacturer was made aware of the failure and offered no assistance because the vehicle was no longer under warranty. The vehicle was not repaired. The failure and current mileages were 52,000.
A D V E R T I S E M E N T S
- Mosinee, WI, USA