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10.0

really awful
Crashes / Fires:
10 / 4
Injuries / Deaths:
2 / 0
Average Mileage:
92,999 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2005 Jeep Grand Cherokee Owner Comments (Page 4 of 7)

« Read the previous 20 complaints

problem #71

Jun 122013

Grand Cherokee 8-cyl

  • 95,000 miles

A D V E R T I S E M E N T S

Engine stalls when coming to a stop. This stalling at a stop only happens a few minutes into driving and disappears after about 1/2 hr of driving. The stall can be prevented by pushing the (automatic) transmission into neutral. (I.e. this looks to be a transmission control problem, not an engine idle problem). Jeep dealer had car for two days and was able to reproduce stall but could not find cause and fix the problem. There is no check-engine light on.

- Camarillo, CA, USA

problem #70

Feb 212014

Grand Cherokee 8-cyl

  • 102,000 miles
Back in February I got notice of the following recall and had it performed eventhough was not having the problem. Safety recall N23/ NHTSA 13V-175. Reprogram final drive controller module. 2005 - 2010. (wk) Jeep® Grand Cherokee. 2006 - 2010. (xk) Jeep commander, after this recall was perfrom 4low would not work. We were able to reset the module by resetting a fuse but, this only lasted a few months. In June the 4low stopped working again. Because we heard there was a new service bulletin out we took it back again for another flash. This time they were also wanting to replace the acutator motor, which was not available. Other people who have had this part replaced have been unsucessful. On top of this my dealer was telling me I had to pay for this part and they are claiming it is not tied to the N23 recall. We have not paid to have this part replaced because I don't feel I should have to pay for something that is Chrysler doing. It is clear that the software updates have caused these issues to arise and chrylser is not owning up to it. I feel NHTSA needs to inforce that when a recall is made it truely needs to be done and the fix really works. If issues arise with a recall NHTSA needs to make sure the company makes it right.the Chrysler customer care center is a joke. No one can answer your questions, concerns and calls are not return. Making us go back and forth for updates that continue to not fix the real problem and making us replace parts that don't fix the problem is not the right solution. It forces consumers to not have recalls performed. NHTSA needs make chrylser answer and fix this correctly. A vehicle that cannot go into 4low or neutral is just as unsafe!

- Rigby, ID, USA

problem #69

Apr 272014

Grand Cherokee 4WD 8-cyl

  • miles
2005 Jeep Grand Cherokee. Consumer writes in regards to transfer case actuator recall problems. The consumer stated he complied with the recall notice he received in the mail. The dealer reprogrammed the final drive controller module. Four weeks later, the vehicle caught on fire. The consumer stated he didn't have any problems with the vehicle, prior to the recall repair. The consumer stated after a short time of driving on the expressway, it felt as though the vehicle was not shifting into the next higher gear and would not shift into the higher gear when he pressed the accelerator. While driving in the right lane, the vehicle went into neutral on its own and the vehicle began to coast. When he looked in the rear view mirror, he noticed gray smoke coming from the rear of the vehicle and then the gray exhaust smoke, turned black. Within less than a minute, the consumer was on the shoulder and two-inch red flames began emitting from under the hood. Then the flames were five to six feet high above the car hood. The local fire department and police were called to the scene.

- Chicago, IL, USA

problem #68

Jul 022014

Grand Cherokee 8-cyl

  • miles

A D V E R T I S E M E N T S

On May 22, 2014 I took my 2005 Jeep Grand Cherokee limited 4 X 4 with 5.7L hemi engine for recall #N23 reprogram final drive control module. The mileage at that time was 93758. After that "fix" everything seemed to run okay then on July 2, 2014 due to a grinding sound in the rear, my sons father in law checked the codes and found the emergency brake tone ring show. Also on the dashboard a "service 4 wheel drive system" message appeared. He replaced the right rear hub assembly and both emergency brake shoes, but when he went to test drive the vehicle, he said it wouldn't shift correctly. I believe he said it wouldn't shift out of 4 wheel low. Vehicle did also stall also he said. He checked internet and found loads of reports of this model and year Jeep vehicle having problems only after having the N23, NHTSA id# 13V175000. Recall "fix" performed. Mine was done at tri-cities Chrysler, Dodge, Jeep, Ram at kingsport, tn. It appears to be a computer related problem, as that's what was reprogrammed for the recall. I am disabled and need the Jeep to haul my handicapped scooter and me with my wife driving. It's essential that it's not out of service. I called the aforementioned dealer service department today and spoke to "greg" who said he could check it out. I had my sons father in law call him to fully explain what was dysfunctional as he was the one that experienced the problem and thus fully tell [xxx] about it. I was told that [xxx] said we could tow it in at our expense (not drive it) and he'd check it, but until a recall notice is received, anything done would be charged to me. Please expedite these thousands of complaints asap. I need my vehicle. I don;T have bus or taxi service, and with my disabilities (fused left hip, mainly) I can't ride in most vehicles because of leg room. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Blackmore, VA, USA

problem #67

Mar 132014

Grand Cherokee 8-cyl

  • 89,451 miles
While driving for about 20mins the was a hard shift and my truck was stuck in 3rd gear and the check engine light came on. I took it to a mechanic and he said it could be the shift solenoid and it would cost 700 to take my transmission apart to check it. $700 later im still having the problem I bought the car at 82K im now at 92K I keep up regular service. What is weird is when I turn my turn my truck back on its no longer in 3rd and it stays that way for sometimes weeks but it comes back surely.

- Baltimore, MD, USA

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problem #66

Jun 242014

Grand Cherokee 8-cyl

  • 142,088 miles
In route to open gym for my 3yr old, after exiting expressway in traffic approx 5-7mins, SUV shuts off. After it shut off it would nt start for approx 4 mins, it did not fully crank yet cranked, in a putting pattern, I was able to pull it out of traffic into an office park located at 3525 piedmont rd ne atl, ga 30308 in front of building 7 entering from piedmont rd. Once parked, my temp gauge was on hot panned hard right, the SUV would not start, I allowed it to cool down to halfway, during that time I made 4 attempts to start the SUV. Each time it would putter, or sound as if it was out of gas. Once SUV cooled to half I attempted to start and it started in the same putter fashion as before, yet appearing to catch as if it was start normal, all the while smoking out the back a slight pop could be heard coming from underneath the front of the vehicle, yet as it appeared to start I would give it gas with hopes that it would catch and then it just shut off and started smoking and there was a noticeably different odor that my 3 yr old and I smelled, from there I got out of the truck to see if the smoke was coming from the radiator, since the temp gauge was just on hot, I notice there was a fire burning in the lower back of the engine region, I immediately lowered the hood due to not having anything to prop it open with, I immediately got my 3 yr old son out of the vehicle to safety, I return to get his car seat and anything to hopefully salvage, I then return to the SUV to put out the fire out as best I could, I appeared to out on both sides and just smoking badly. Called a ride to take me and my 3yr old home. The following day I checked the SUV, the engine area, hood, front windshield had completely burned, there is no hood area, the hood is in the windshield, and everything else forward chard and melted, to the yellow pieces, I was able to take photos, and a video.

- Atlanta, GA, USA

problem #65

Aug 282013

Grand Cherokee 4WD 8-cyl

  • 58,000 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the gear lever failed to shift into neutral after numerous attempts. The failure occurred after the vehicle was repaired under NHTSA campaign number: 13V175000 (electrical system, power train). The vehicle was taken to the dealer ten times, but the failure recurred. The manufacturer was notified. The approximate failure mileage was 58,000...updated 09-16-14 the consumer stated after a year, the vehicle was repaired. Updated 10/02/14

- Aptos , CA, USA

problem #64

Jan 222014

Grand Cherokee

  • miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated the vehicle was serviced under NHTSA campaign number: 13V175000 (electrical system, power train) however, the recall remedy disabled the transfer case functionality thus creating another problem. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 95,000.

- Albany , OR, USA

problem #63

Sep 182013

Grand Cherokee

  • 55,493 miles
TL- the contact owns a 2005 Jeep Grand Cherokee. The contact received NHTSA recall campaign number 13V175000 (electrical system, power train). The vehicle was taken to the dealer who reprogrammed the final drive controller module and performed the recall repair; however, the remedy lasted two weeks. The service all wheel drive system warning indicator illuminated and the vehicle would not shift into neutral. The vehicle was taken to the dealer who diagnosed that failure was an electrical surge that did not allow the gear shift to function properly. The dealer reprogrammed the computer software for the shifting mechanism. The failure recurred approximately eight times since the software was reprogrammed. The vehicle was being towed on a mobile home; however, the gear shift would get stuck in low shift and failed to shift into neutral gear. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55493.

- Renton, WA, USA

problem #62

Nov 272013

Grand Cherokee 8-cyl

  • 130,844 miles
After having safety recall N23 done to my Jeep Grand Cherokee 5.7L I have since been locked out of 4-wheel low. The N23 safety recall for my vehicle has not worked as it has created another safety issue by me not having my 4-low in a state (Colorado) that I use 4-low in for winter and for recreation use. I was almost trapped in the cold mountains due to not knowing the N23 recall deactivated my 4-low. Not only if this a safety issue but my vehicles value has diminished greatly as now it's a 2wd vehicle.

- Monument, CO, USA

problem #61

Apr 072014

Grand Cherokee

  • 86,300 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving approximately 50 mph, the vehicle would not accelerate and the transmission failed to down shift. Additionally, the transfer case would not shift out of four-wheel high into neutral or four wheel low properly. The failure occurred after the vehicle was serviced under NHTSA campaign id number 13V175000 (electrical system, power train). The vehicle was being taken back to the dealer for the third time due to the remedy not correcting the failure. The manufacturer was not notified of the problem. The approximate failure mileage was 86,300.

- Williamston, SC, USA

problem #60

Feb 212014

Grand Cherokee

  • miles
After application of safety recall N23/ NHTSA 13V-175. Reprogram final drive controller module. 2005 - 2010. (wk) Jeep® Grand Cherokee. 2006 - 2010. (xk) Jeep commander, the transfer case of our car could not be shifted out of 4-high to either neutral or 4-low. Consequently a major drive train component has been destroyed. This demonstrates the software is defective and potentially dangerous and may not correct the reason for the recall. Thousands of Jeep vehicles subjected to this recall have suffered the same loss of function. How does NHTSA, or we, know the safety problem is actually fixed" it is obvious the software used in this recall was not subjected to sufficient testing to validate it. I therefore fear my car is just as liable to have a safety defect as before the recall. What are you going to do to make my car safe"

- Rigby, ID, USA

problem #59

Apr 042014

Grand Cherokee 8-cyl

  • 128,693 miles
After application of safety recall N23/ NHTSA 13V-175. Reprogram final drive controller module. 2005 - 2010. (wk) Jeep® Grand Cherokee. 2006 - 2010. (xk) Jeep commander, the transfer case of my could not be shifted out of 4-high to either neutral or 4-low. Consequently a major drive train component has been destroyed. This demonstrates the software is defective and potentially dangerous and may not correct the reason for the recall. The Jeep cannot be towed in neutral, and 4-low, a feature I specifically required in a vehicle, is now useless! this could have been avoided by completely replacing the fdcm instead of a poorly constructed software "fix."

- Maricopa, AZ, USA

problem #58

Aug 192013

Grand Cherokee

  • 57,249 miles
Carried my Jeep 4WD in for N23 recall. I use low lock all the time on the farm. Never had any prior problems. Was'nt going to even do the recall but got to thinking if problem did occur vehicle could roll on me while I was alone. Had recall done. That Saturday tried low lock and got "service transfer case" on instrument panel. Could not select low. Tried many times with no success. Carried back to dealer. Said they had a few other vehicles with the same problem and they would take care of it. They called later saying it needed a selector which was on back order. Now its April 2014 and I'm still waiting for my Jeep to be fixed. Was on the farm the other day while it was raining. Could not select low still. Jeep is a full time 4WD so it pulled ok, but if it were a little worse and needed low I would have gotten stuck. When will Jeep own up and fix it? another reason U.S. car companies in trouble. Own up to problems and get some owner loyalty and they could make even more money. No one is responsible for anything anymore. I ordered this Jeep new for its 4WD features, and 545rfe transmission. Now I can't get it working. Recall caused problem. Make them fix it!

- Grimesland, NC, USA

problem #57

Mar 032014

Grand Cherokee 8-cyl

  • 71,000 miles
After application of safety recall N23/ NHTSA 13V-175. Reprogram final drive controller module. 2005 - 2010. (wk) Jeep® Grand Cherokee. 2006 - 2010. (xk) Jeep commander the transfer case of our car could not be shifted out of 4-high to either neutral or 4-low. Consequently a major drive train component has been destroyed. This demonstrates the software is defective and potentially dangerous and may not correct the reason for the recall. Thousands of Jeep vehicles subjected to this recall have suffered the same loss of function. How does NHTSA, or we, know the safety problem is actually fixed? it is obvious the software used in this recall was not subjected to sufficient testing to validate it. I therefore fear my car is just as liable to have a safety defect as before the recall. There are several consensus standards for the testing of software, they were developed by ieee, ansi, iso and ul to name a few. We own a second Jeep Grand Cherokee. We refuse to have this recall performed on our second vehicle until this problem, and any others that may be hidden in the poor design of the software, are corrected.

- Leesburg, FL, USA

problem #56

Mar 012014

Grand Cherokee 8-cyl

  • 110,000 miles
My transmission fills with water causing it to downshift hard to 3rd gear. I triple flushed the transmission and it was running alright for approximately two weeks, then it filled with water again and I now have the same problems that I had before. I see there was a recall for the vehicles with the 3.7, but I have the V8 and would like to know what I can do about this problem.

- San Antonio, TX, USA

problem #55

Oct 312013

Grand Cherokee 8-cyl

  • 78,000 miles
Bought the Jeep, was notified of a recall and had it done within 2 weeks for buying the Jeep. The 4 wheel drive low and the transfer case worked prior to the recall flash and neither work after the flash. Had 3 Jeep dealer check it out and all said basically the same thing. One said it needed a new actuator and the other two said just remove 2 codes and if that didn't work then the actuator. The codes were removed twice and it reverts back to not working. Talked to Jeep customer service and they just say sorry there is nothing we can do. So I bought it to tow and from 2 weeks later after the flash I can't tow it. What do you recommend? [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lake Isabella, MI, USA

problem #54

Sep 242013

Grand Cherokee 4WD 8-cyl

  • 80,000 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated after the recall was done, the vehicle would not shift into neutral. The contact later received notification of NHTSA campaign number: 13V175000 (electrical system, power train) and had the recall remedy performed on the vehicle. The contact stated that the failure recurred several times after the recall repair and each time the remedy repair failed to correct the problem. The vehicle was taken to the dealer where the technician verified that the shift motor and control module were defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 80,000 and the current mileage was 90,200. Updated 05/12/2014 updated 05/15/14

- Port Ewen, FL, USA

problem #53

Nov 132013

Grand Cherokee

  • miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 13V175000 (electrical system, power train) had surpassed a reasonable time for repair. The dealer was contacted and stated that the part was not available for repair. The manufacturer was not contacted. The contact had not experienced a failure.

- Weatherford , TX, USA

problem #52

Oct 092013

Grand Cherokee

  • miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle would shift into neutral independently and without warning. The vehicle was taken to the dealer where the actuator wiring harness was replaced and the final drive control was updated. However, the failure recurred. The contact mentioned that the vehicle was previously serviced under NHTSA campaign number: 13V175000 (electrical system, power train). The manufacturer was made aware of the failure. The vehicle was not further repaired. The failure mileage was unknown and the current mileage was 109,000.

- Leo, IN, USA

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