This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle has a incomplete recall #14V-438 since last year of 2014. Unfortunately it has not been repaired by Chrysler, informed me that the recall is "incomplete but repair parts are not available". I would like to see if somehow Chrysler can fix this safety issue. I would like to know if we can somehow push this repair. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2005 Jeep Grand Cherokee. While attempting to turn the ignition to the on position, the ignition failed to start. An independent mechanic diagnosed that the ignition failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 05V396000 (power train). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 87,000....updated 01/20/16
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 60 mph, the steering wheel shook and the vehicle stalled. The contact had to maneuver the vehicle to the side of the road by downshifting. The contact, with the help of a police officer, drove the vehicle to the dealer where it was diagnosed that the ignition switch failed. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system). The vehicle was not repaired because the part needed was unavailable. The approximate failure mileage was 163,000.
The contact owns a 2005 Jeep Grand Cherokee. While making a right turn at approximately 10 mph, the vehicle stalled without warning. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact mentioned that the failure recurred several times. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 198,000.
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 5 mph, the vehicle stalled without warning. The vehicle was restarted; however, the failure recurred on several occasions. The contact also stated that the driver side air bag warning indicator intermittently illuminated on several occasions. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 133,000.
- St. Johns Bury, VT, USA
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The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in April of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 01/29/16. Updated 2/1/2016
The contact owns a 2005 Jeep Grand Cherokee. While driving 30 mph, the vehicle stalled after the contact's knee encountered the ignition key. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 129,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.
The passenger seat heater went up in flames. The car was closed up so thankfully the fire went out on its own. There is a lot of fire damage. The whole front cabin is melted or charred.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while stopped at a traffic light, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V43800 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 54,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was difficult to start. The contact stated that the vehicle would start after several attempts. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system). An independent mechanic diagnosed the vehicle but the diagnosis was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/22/2015 the consumer stated the vehicle stalled, while in the midst of driving. Updated 01/05/16.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that there was a sudden loss of engine power without warning. When the failure occurred, the fuel gauge level decreased. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 204,000.
My Jeep has been experiencing loss of power and restarting while driving down rt 80. Almost got myself and my pregnant girlfriend killed when it just off and restarted, I called the dealer right away and they couldn't do anything due to lack of part, we only have one car and they would not grant me a loaner, this is very unsafe, the lights on the dash all flickered then car shut down and restarted instantly and I'm sure it's causing other damage to the vehicle. I took all the key chains off an it has helped, but it's been doing it a lot more lately and it's very unsafe, when will a part become viable ?! this is redicoulus and clearly Chrysler doesn't care about your saftey!
While driving on the freeway at night my headlights started blinking on and off at a very fast pace. I could not get them to stop blinking. I was able to put my bright lights on and it stopped. This has happed many times over the past month. The cars in front of me think I am trying to make them pull over and let me by. This week my headlights came on during the daytime and they were in the off position. I never had them on. I am afraid to drive at night with this condition. My headlights come on when I use my key remote to unlock my doors. It is not set to do this and we can not get it to stop. When I turn the car off and back on again this will reset the headlights from blinking but they always start again while I am driving. I can not find anybody that knows what the problem is.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle stalled without warning. The vehicle was able to restart after numerous attempts. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was not available.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. When the contact attempted to start the vehicle, it would not start. The instrument panel displayed numbers and letters. While driving approximately 40 mph, the vehicle shut off. The vehicle was able to be restarted. The manufacturer was notified that the VIN was included in NHTSA campaign number: 14V438000 (electrical system). The part was not available for the repair. The approximate failure mileage was 89,000.
A D V E R T I S E M E N T S
- Westchester, IL, USA