This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. While driving various speeds, the vehicle shut off intermittently. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that the vehicle was included in NHTSA campaign number: 14V438000 (electrical system); however, the part needed to remedy the vehicle was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 137,800.
The contact owns a 2005 Jeep Grand Cherokee. While driving at various speeds, the engine stalled and the instrument panel illuminated intermittently. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The part for NHTSA campaign number: 14V438000 (electrical system) was not available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,000.
The contact owns a 2005 Jeep Grand Cherokee. While driving at 60 mph, the vehicle lost power. In addition, the steering wheel seized completely and all the warning lights on the instrument cluster illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign numbers: 14V438000 (electrical system) and 13V175000 (electrical system, power train); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failure. The failure mileage was unknown. MA 10/23/15
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. After several attempts, the vehicle was able to start. While driving 5 mph, the vehicle shut of and the power steering and power brakes failed. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2005 Jeep Grand Cherokee. While driving at any speed, the vehicle failed to accelerate and shook violently as the steering wheel seized. The instrument panel lights illuminated. The failure recurred several times. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 05V396000 (power train) and 14V438000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The parts needed for the recall repair were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 63,900.
- Hopatcong, NJ, USA
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I received a safety recall in 2014 as of this date no has contacted me. The part was back ordered according to the dealer. Please advise I have contacted the dealer/Chrysler
The contact owns a 2005 Jeep Grand Cherokee. While driving at 25 mph, the vehicle lost engine power, power steering, and braking assist without warning. The contact was able to decelerate and merge to the side of the road. The vehicle was able to restart immediately. The vehicle was taken to the dealer. The VIN was included in NHTSA campaign number: 14V43800 (electrical system); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 115,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 25 mph, the vehicle stalled without warning. The vehicle was restarted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair the was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 120,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V438000(electrical system) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer informed the contact that the parts were for the repair were under development. The contact had not experienced a failure....updated 09/22/15 updated : I have had problems with the ignition. Several times it just turned off on its own. I had the ignition replaced at the dealer with an ignition switch of the old design. Which was recalled. Updated 09/29/15
The contact owns a 2005 Jeep Grand Cherokee. While driving at 10 mph, all electrical functions failed to work properly. The vehicle regained normal operation only after the vehicle was restarted. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 122,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure when attempting to start the vehicle. The vehicle failed to start until after multiple attempts. The contact mentioned that the vehicle had been repaired for the same failure prior to the recall being issued, but the failure recurred. The vehicle was not repaired. The failure mileage was 140,000. MA 09/22/15 updated 09/24/15
Chrysler issued a recall for my Jeep in 2014 for a faulty ignition switch. This defect could result in a motor vehicle accident or cause serious injury to the driver and occupants. I have tried since October 2014 to have this recall addressed to no avail. At all time I have been told the ignition part is not available. On April 30, 2015 I filed a complaint with NHTSA detailing the above recall information. I was issued complaint ;number 10713710 and told a letter would be arriving within two weeks from NHTSA. The letter never arrived. I visited my dealership earlier this month (July) and inquired about the ignition switch. I was told that the plant that was manufacturing the switch had burned down. What is the correct answer and reason for this delay. Is it Chrysler does not want to make the repairs" why hasn't NHTSA forced this issue with Chrysler"
The contact owns a 2005 Jeep Grand Cherokee. While driving at 15 mph, the contact's knee struck the ignition keys and the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 127,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The dealer was contacted multiple times. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. While driving at 60 mph, the vehicle lost all power and stalled without warning. The contact was able to restart the vehicle and various warning lights on the instrument panel illuminated and the vehicle began to jerk. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition module failed. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the repair part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was not notified of the failure. The failure mileage was 134,000.
A D V E R T I S E M E N T S
- New Orleans, LA, USA