This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. The vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 14V438000 (Electrical System) however, the repair failed to fix the vehicle. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was not taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 189,000.
Ignition system was repaired under recall in 2016. The cars ignition system continues to have issues and will shut off and cause the car not to restart. Very dangerous to be driving and have the engine fail. This happened on the highway recently. Chrysler says there is nothing they can do. Car has been looked at by independent mechanics and I have notified the dealership. They say it is my responsibility now.
1. Airbag light was on when I purchased the vehicle from SRQ in Bradenton Florida February 2020. 2. The hood handle inside the vehicle was broke replaced it, it broke again. 3. The hood will not shut properly due to the latch inside the vehicle broke. Now the Hood will not stay up by itself property, began in August 2022. 4. Both door handles inside vehicle in the back were broken now the passenger side is broken no way to open vehicle door from inside. 5. December 2022 battery light is coming on, battery is no more than 2 years old check engine light keeps coming on. 6. Sunroof is leaking inside the vehicle when it rains. Hardly ever use/open sunroof. 7. Traction control light comes on blinking quite often since I purchased a vehicle in February 2020. 8. Sometimes vehicle will go into third gear from drive and will not switch down to any other gear or back into drive. It stays in 3rd. I have to turn vehicle off then back on for it to be back into drive. Bought vehicle in February 2020 and spent well over $6,000 in repairs. I have all receipts. Have many more problems that I will send next. It only let me select 3 at a time.
The ECM in trans has defect which can throw jeep into another gear. Electrical issues confuses trans module check engine light us on.. differential is loose now. Unsafe to drive gears could shift causing a crash. Vehicle has been diagnosed at Mr Transmission. 773-768 7676. For full REPORT!+=
Entering my exit I noticed my 1month old was no longer sound asleep but screaming I turned around noticing she was being approached by smoke arising from the back of the vehicle.As panic set in I immediately tried to come to stop moving off the exit. At the same time clear fluid gushed out of the hood and smoke immediately entered the front of the vehicle making it difficult to come to a stop see or breath. I went blank out of fear or pure confusion as I reached for my infant in the back as quickly as I could at that point she was. No longer crying. I shot out of the vehicle as fast as possible and stayed in a safety spot attempting to shield her from the sun as I watched the jeep ignite and continue to smoke itself out witnesses gathered around one allowing me to sit in her vehicle with my baby until help arrived. NO warning signs once so ever no indication of an over heating vehicle drove perfectly and not frequently it may be inspected at the towing it was taken to as for the safety of my newborn and myself we both could-€™ve tragically ended up gone because I was not and would not have thought twice about leaving my daughter in that vehicle. she just got into this world to be taken that fast it wasnt an option. I-€™ve been very uneasy since the incident with absolutely anything that functions or is electronic. Continues replay in my head over and over again in detail and nothing new pops up truly a very Traumatic experience and an unexpected loss. appointments I can-€™t make it to have had to cancel I do not have family here especially not close by to help me this accident was by far caused by the vehicle because it definitely look like he had a mind of its own suddenly
- Farmville, NC, USA
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PCM HAS BEEN REPLACEMENT MULTIPLE TIMES BY DIFFERENT REPAIR SHOP. When computer fails it has failed a circuit with 02 sensors which kills engine power randomly while driving on highways. It has turned ABS light on and Service 4x4 randomly and won-€™t let the vehicle travel over 10mph. Very dangerous on roads. I-€™ve had three computers installed in the last Year and a half and have given me 3 close calls almost causing accident. That-€™s 3 too many. I-€™m not the only one with the computer issues ask around to owners with these jeeps. How many close called does someone need for Chrysler to not even repair but Just to look into. Do people need to die in an accident for people to take this seriously. The issue is NOT from lack of maintenance either. If my ABS module was failed I would no. My vehicle has a 115,000miles on it and when this dangerous intermittent issues occur there are no DTC codes stored. This is a total epic failure done by Chrysler. If they don-€™t find something soon about theses vehicles. I will be sure never to by another Jeep product. I don-€™t drive this vehicle unless I-€™m alone never-mind one of my niece or nephews With me in this death trap I-€™ve learned my lesson On this one Chrysler Please help NHTSA!!
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle made an abnormal sound and independently shifted to a low gear causing the vehicle to slow down. The contact stated that the oil and battery warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was serviced under NHTSA campaign number: 14V438000 (Electrical system). The vehicle was repaired. The contact then stated a month later while driving at 25 mph, the vehicle stalled. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000. Consumer stated vehicle is not responding.
While operating the 2005 Jeep Grand Cherokee, the instrument cluster acts as if it's disconnected..., Speedodemeter, Tachometer, fuel gauge, and temperature gage all go to zero, yet the engine continues to run without interruption. Then, with no rhyme or reason, the entire dashboard lights up (as if just turning the car on). All of this occurs within 26 seconds. No effect on the radio, A/C, etc., only seems to affect the instrument cluster. Not sure if the lights/brake lights/turn signals work when this occurs. I have a video, but cannot upload via this website - it is a.mov file.
While driving on the interstate the vehicle will lose all power for varying amounts of time. Engine will continue to run and vehicle drives but during this power loss all lights, cruise control, A/C, and instrument cluster are inoperable. Driving conditions have not changed and these symptoms have suddenly showed up.
Numerous times when driving everything electrical will go out, the dash lights, headlights radio lights everything like the car is completely off. One time I hit the dash and everything came back on another time just to see I opened my driver door and everything came back on when I closed the door back everything went back off. It started as random but is now more and more often. It happens alway when I am driving.
Dashboard lights keep flickering, the whole dashboard turn on and off and headlights and interior lights flicker and while driving vehicle turned off completely.
All the electrical stuff on my car flashes on and off or will just go completely blank for awhile while I'm driving this includes speedometer and all my lights and windshield wipers which is very much needed to drive safely it appears that the car shuts off but it continues to run and I've done research and it is my ignition switch I saw that there was a recall on it already and I called and they told me they wouldn't fix it I'm not sure how all of this works so I'm writing you guys for help. When it had first happened I was going about 60 mph down the highway in the rain in Washington state I feel very unsafe in this vehicle now I can't take the chance of being on the freeway and this happening again in the rain the speedometer wasn't so scary but when your windshield wipers go out while it's raining and you're driving on the highway it's pretty scary and very unsafe for everyone. The video I have is another day it still continues to happen it was too risky to try and take videos of it the first time. So I guess I can't upload videos on here the picture it looks like I could be parked but I do have a video that I can send in to you guys if you provide me with an email
It started out with my key fob not unlocking my car. So I decided to unlock my car manually, doing so set off the alarm and had the lights blinking and horn going off. So I then decided to order a new fob with a new battery (even though mine was new). That didn't work, so I decided to call someone to come program my fob, thinking that was the issue. So they did. It worked for about 2 weeks. Then the fob didn't unlock my car, brand new fob, brand new battery. Back to square 1, unlocking it manually dealing with the horn issue. Then, 1 day got in my car, started it and pulled in the windshield wipers, the horn went off and would not stop even after shutting off the car. It continued to be an issue and the problem couldn't be resolved. So we pulled the fuse to my horn. Now I'm driving with no horn, a hazard. Issues continued, my car now not only will the alarm still go off with flashing lights now it's not starting, it's even acted up while driving with the engine having weird spasms and accelerating. Worried because I don't know what to expect with this vehicle. I have a brand new battery and even got it tested by mechanics and they said the battery was fine. My car has huge electrical issues and the airbags apparently don't work either. But I've pulled out fuses and it sometimes reboots the car and will start normal and work for maybe a few days before acting up again. Sometimes it won't even start and make a clicking sound as if it's the battery but then after many tries or sometimes a few it'll start. This has been going on for a bit now and has just gotten worse and more worrisome
While parked the vehicle sometimes will not start. It takes several attempts turning the key and shutting off the lights before the vehicle starts. There is a recall on this vehicle that the dealer has not been able to fix because the part is not and has not been in stock.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving approximately 65 mph, the vehicle loss motive power and stalled. Several moments later the vehicle restarted. On several occasions, the vehicle would not immediately restart. The vehicle was taken to the local dealer mountain view Chrysler located at 6276 Alabama hwy, ringgold, ga 30736, who diagnosed that the ignition switch was defective. The ignition switch was replaced and the drive control module was reprogrammed however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 200,000.
Won't speed up and when is does it gets jammed and it shakes and when I break its shakes even when I turn. I just bought it and they are telling me that it's either the motor messed up or the computer. They told me that it'll cost me 3,000 I don't have that. I saved up for a head to by it. And a month after I got it it's messing up. But when I first bought it. I took it to a shop and it threw no codes nothing was wrong with it. It took all of a month to break down on me. And the battery won't stay charged they put in a new battery when I first got it. Then I had to warranty another because that one stopped working. I just need help to figure out what is going on.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle shutoff during cold starts and required an extended amount of time to restart especially during the winter months. The contact also stated that the vehicle hesitated to respond when the accelerator pedal was depressed. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Saint Petersburg, FL, USA