This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee Laredo (N/a). The contact stated that the metal piece that covered the gear shift box broke. The vehicle was taken to an authorized dealer where the contact was informed that the column shift assembly box needed to be replaced. The contact called the manufacturer who stated that there were no related recalls and offered no assistance. The failure mileage was 26,039.
- Hattiesburg, MS, USA
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- Hattiesburg, MS, USA