This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that when attempting to make right turns at various speeds, the vehicle stalled and the check engine light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 130,000.
The contact owns a 2006 Jeep Grand Cherokee. While driving at approximately 50 mph, the engine stalled. The vehicle was able to restart after two attempts. The failure recurred numerous times. The vehicle was serviced under NHTSA campaign number: 14V438000 (electrical system), but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 81,688.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving at approximately 60 mph, the ignition turned out of its original position causing the vehicle to stalled. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The contact received a notification NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2006 Jeep Grand Cherokee. When starting the vehicle, the engine stalled and shook uncontrollably. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the starter needed to be replaced. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 40 mph, the vehicle hesitated and caused the contact to pull over. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the engine failed and needed to be completely rebuilt. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure related to the recall.
- Garland, TX, USA
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I received this recall this month however, this Jeep had three instances of losing engine power by last November 2014. When we called the hotline then, after going to a dealship three times, noone at Chrysler could or would help us so this vehicle was traded at a dealership at a substantially lower price. Quite honestly, we wanted to keep it and not take on car payments so I think Chrysler should pay us money. While I think VW lying about fuel and catalytic converters is wrong, I don't think that would have endangered my son's life like this did. Three times he lost power which was unacceptable and after the way this was handled, there will be no more Chrysler products for us.
The contact owns a 2006 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While driving at various speeds, the engine stalled without warning and was able to restart. The failure mileage was unknown. Update 01/15/16 MA update 03/26/18
The contact owns a 2006 Jeep Grand Cherokee. While driving various speeds, the engine stalled without warning. The failure was persistent. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. Updated 12/01/15; 4/6/18 the consumer stated the problem was resolved on 11-16-15.
While driving under normal road & weather conditions the vehicle began shutting off & on sometimes resulting in a complete stall that required restarting the engine after rolling onto the shoulder without any power! we received a recall notice that details their recommendation that it should be driven without only the key in the ignition as a temporary approach. The problem persist even under this precaution & has become worse! driver has to hold the key while driving when it starts to shut down to avoid the stall.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the vehicle was difficult to shift and the engine misfired. In addition, the vehicle shifted independently. The check engine warning indicator illuminated. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 141,000. Updated 11/18/15 the consumer stated he paid for the repairs at his expense. Updated 11/25/15.
It has been over a year since the recall for the ignition switch... Chrysler/Fiat has yet to make the replacement part available to any of the 4-5 local dealers in northern ca that are within 50 miles of my home. They seem to be avoiding responsibility to correct the problem
While parked the car will rotate between not cranking to starting but shutting completely off. In addition to these issues while driving 40 mph the vehicle will sometimes stall and engine will start to lose power. I took the vehicle into cutter Dodge in honolulu for repair on 8/25. They diagnosed the problem as a ignition switch recall but they didn't have the part to fix it at this time. In addition, stated that the wireless control module(wcm) had failed and needed to be replaced. While the car was there they also performed a 28 point inspection and didn't find any additional concerns. Nine days later the wcm part come in from Canada and was replaced. My vehicle was returned to me on 9/2. the car ran as intended at times for 9 days and on 9/12 the no crank, no start issue returned. As of the time of this formal complaint the vehicle will not start. In a closing, the issues the car was experiencing prior to taking it to the dealership for repair or exactly the same issues that I'm experiencing today. I will have the Jeep towed back to the dealership first thing Sunday morning.
I was driving to work down an incline/hill on 9/2, there was traffic ahead, the engine shut off and the breaks locked. I pulled the E-break and swerved off the side of the road, luckily without any crash. I was able to restart the vehicle but had a tow truck tow it to my local mechanic who verified there was no problem with the breaks, and notified me of the recall P41 on the ignition switch which can cause the engine to shut off and power steering and breaks to lock while driving. The Jeep dealership told me not only are the parts not available but they don't know when they will be available and they can't diagnose this as the problem without replicating the problem. This is a known issue so it is unclear to me why the issue would have to be replicated. I have a baby and do not want to drive this car, as recommended by Jeep customer service and the dealership, and risk accident to myself or others until the part is in and fixed. I can't believe Jeep would ask me to continue driving this vehicle not only knowing there is a risk but an actual problem. I think it's fair that Jeep provide me with a safe alternative form of transportation in the meantime.
I was reversing and came to a complete stop to shift into drive, when I shifted into drive and let my foot off the brake, it killed the engine and completely shut it off. All electronics remained on. I then reapplied my foot on the brake and shifted into park and started the engine up again, shifted into drive and was able to drive. This continues to happen from time to time and not every time and no one can figure out the issue.
The check engine (gas cap) warning light came on. Then I was backing out of our driveway, stopped to put garage door down and the vehicle quit (while in reverse and it was idling). The vehicle started right up when I put it in park but then quit again approximately 2 hours later when I was pulling into a parking space. We took it into a dealership in nampa and they stated that they fixed the problem with the check engine light but they did not know why the vehicle quit. They informed us that there was a recall on the ignition switch and that could be the problem but parts to fix it were not available. I called Chrysler and they told me parts may be available in September. I am afraid to drive the vehicle because we live in a remote mountain area and if the vehicle quits, I will not have power brakes or power steering when driving along the river on a very curvy, treacherous road. I cannot afford to leave the vehicle parked until parts are available at an apparently unknown date. Chrysler did suggest that I have the ignition replaced and they may or may not reimburse me. The dealership said the parts they currently have may or may not fix the problem. Can you please tell me what you would suggest" what happens if the vehicle quits and there is an accident? is Chrysler and/or the dealership liable for any injury and/or damages" thank you.
Engine suddenly stops, all lights on dashboard come on, unable to steer properly and control vehicle...breaking doesn't work well either when this happens..on occassion I have been able to re-start the engine immediately but the check engine light comes on and stays on for a few days. Has happened while driving, while parked, while idling in traffic...I only have the ignition key in use I do not have a heavy key chain. Extremely scary when this has happened on interstate!! please let me know if there is a fix for this problem. I have taken it to a shop several times and they cannot find anything and tell me there are no recalls on my vehicle.
I have a recall that says that the ignition switch can change position while I am driving causing the car to cut off while driving. This can cause a loss in engine power, powere steering, braking assistance and possible failure of air bags causing an accident. The incident that I describe above occurred on interstate 85. I beleive that was what happened as I was able to coast off the raod to an exit. Sat for a while trying to fiqure out what was wrong finally after a while the car started back up and I got to my destination. After reading the article and looking up my VIN number which shows this recall I beleive that is what happended. This recall has been pending for more than a year and Chrysler still says they don't hav the parts to fix it.the Chrysler recall # is 14V-438.
When driving my transmission would be stuck in a gear sometimes and other times it would shift to neutral while on city roads and highways. This would happen mostly when accelerating when the automatic transmission had to shift to the next gear. It wouldn't or would go to neutral so I had to shift the transmission back and forth from neutral to drive to catch a gear. I read about a recall back in 2013 but Chrysler said it did not apply to my vehicle so I paid to get the problem fixed. Since Chrysler is currently having recall problems I'm curious to find out if this was something that wasn't reported.
Going 40 mph the all lights on dashboard came on, the radio shut off, the ABS brakes made a noise then everything on dashboard went out. Check engine light came on & the gas gage didn't work you couldn't tell how fast you were going, the air conditioner quit & engine stopped, the vehicle was hard to steer & the brakes were manual & then engine started again. I turned the car off & turned it back on & the check engine light is on & the dashboard seems to work again. This has happened 2 times within 3 days. I am renting a vehicle cause I'm too afraid to drive the vehicle. There is a recall on this vehicle for the ignition switch with all the same vehicle loss of engine power, power steering & braking assist but it doesn't include the dashboard lights coming on & the dealers say it is not the same thing. The ignition switch recall came out in July 2014 & to date they have not provided any dealerships with the replacement parts. How can Jeep say it is not the same problem if they won't replace the recalled ignition switch to find out?
A D V E R T I S E M E N T S
- Robinson, TX, USA