This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2006 Jeep Grand Cherokee. The contact stated that while driving at 25 mph, the contact crashed into a pole and the air bags failed to deploy. The contact sustained shoulder and back injuries that required medical attention. A police report was filed. The vehicle was towed to a residence. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving at approximately 35 mph, the air bag warning light illuminated and the engine stalled intermittently. The vehicle was able to restart. The failure recurred numerous times. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 127,000. Updated 1/20/16 ln updated 05/23/18
Received the recall notice and contacted porterville Chrysler. Despite the recall notice about increased risk of occupant injury as well as the potential to cause a collision without warning, they said they had no parts to replace the ones causing the issue, and they had no idea when they would. They claim to have had parts on order for over a year but none have been received and that they could not help me out by complying with the recall notice.
The contact owned a 2006 Jeep Grand Cherokee. The contact stated that while accelerating from a stop at 10 mph, another vehicle failed to yield and crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. The contact sustained head and collar bone bruises that required medical attention. A police report was filed. The vehicle was towed from the crash scene and was deemed destroyed. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 14V438000 (electrical system). The failure mileage was 151,151.
After picking up my vehicle from my local Jeep dealer on the afternoon of Thursday Aug 27th, where it had been for a week for service repairs, one of which was the removal of the console to repair the emergency brake, I noticed that the light on the dashboard showing air bag deactivated was illuminated. I was out of town on vacation until this last Friday Sept. 4th, and I took it back to the dealer this morning, and they did find a wire that was disconnected, but there was a sensor that had failed. They refuse to own up to the fact that they did something during the emergency break repair period that deactivated the air bags and told me the $480 repair to replace the seat sensor is my responsibility. Until this problem is repaired, I cannot safely Transport a passenger in that front seat, so I have at this time no choice but to have this dealer make that repair.
- Royal Oak, MI, USA
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The contact owns a 2006 Jeep Grand Cherokee. The contact stated that after the vehicle was started, the air bag warning light illuminated. The contact mentioned that the failure occurred after the vehicle was serviced under NHTSA campaign number: 12V527000 (air bags). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 193,201.
I have a recall that says that the ignition switch can change position while I am driving causing the car to cut off while driving. This can cause a loss in engine power, powere steering, braking assistance and possible failure of air bags causing an accident. The incident that I describe above occurred on interstate 85. I beleive that was what happened as I was able to coast off the raod to an exit. Sat for a while trying to fiqure out what was wrong finally after a while the car started back up and I got to my destination. After reading the article and looking up my VIN number which shows this recall I beleive that is what happended. This recall has been pending for more than a year and Chrysler still says they don't hav the parts to fix it.the Chrysler recall # is 14V-438.
The air bag warning light came on and wouldn't go off....now it goes off for a long period (50-100 miles) and then comes back on.....and off again....and on again. There is a recall #F39, campaign id 06V295000 but I have no way of knowing if this recall was addressed on this vehicle. There is also a recall P41 for ignition switch but I have checked twice and the dealer said they did not have the parts to fix it"??? I called Chrysler and they said the parts are now available"
The contact owns a 2006 Jeep Grand Cherokee. While driving at a low speed, the vehicle stalled. The contact was able to restart the vehicle. The contact stated that all the warning lights on the instrument cluster illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. In addition, while making a left turn at a low speed, the vehicle stalled. As a result, the contact crashed into a concrete barrier and the air bags failed to deploy. The contact did not sustain any injuries. A police report was not filed. The VIN was included in NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
The air bag indicator light in my car stays on and I was told my air bag bar in my steering wheel is broken. I was also told by a mechanic that if the air bag light is on then the air bags won't deploy in an accident. He also indicated that I may have a broken air bag bar in my steering wheel. This is of great concern as if I do get an accident and my airbags don't work then there may be injuries and possible fatalities.
The contact owns a 2006 Jeep Grand Cherokee. While driving at 50 mph, the vehicle lost power and jerked. In addition, all the lights on the instrument panel illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 100,000. MA 10/19/15 the consumer stated the airbag light illuminated for weeks at a time then went off. The cruise control would not engage. Updated 3/21/2016 updated 10/17/2017
On July 18 2014 recall # P41 was issued by Chrysler Corp. They have, as yet no solution for this issue. It has been almost a year and no solution in sight. Who in their right mind issues a recall without a solution? I need this recall completed so I can get it licensed. I need the nhtsb to insist that Chrysler live up to it's claim that safety is of paramount importance. Either abandon this recall or fix the problem.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the vehicle failed to start and the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 ( electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, another vehicle made a right turn and crashed head on to the vehicle. The air bags did not deploy. The contact sustained head, neck and back injuries that required medical attention. A police report was filed. The vehicle was destroyed. The contact was notified of NHTSA campaign id number: 14V438000 (electrical system) but was unable to receive the repair due to the vehicle being destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving at approximately 45 mph, another vehicle turned in front of the vehicle. As a result, the contact crashed into the vehicle and the air bags failed to deploy. The contact sustained a back injury, neck injury, and knee injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 150,000. Updated 4/20/15
I was in a car accident with frontal damage, more on the driver side, and the neither air bag deployed. Saw the recall on my VIN for possible malfunctioning of the air bag unit. I was traveling about 40 mph and hit a uhaul truck that was making an illegal U turn.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the when the vehicle was started, the instrument panel became inoperable. In addition, the contact stated that the brakes engaged without the brake pedal being depressed and the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 178,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving 47 mph, the engine stalled and contact crashed into a ditch in order to avoid hitting someone. In addition, the traction control, the ABS and the air bag warning lights illuminated. The air bags did not deploy. A police report was filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) and believed the failure was related to the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 77,973.
The contact owns a 2006 Jeep Grand Cherokee. While driving at 35 mph, the passenger side air bag warning light illuminated. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact also stated that the part to have the vehicle serviced under NHTSA campaign number: 12V438000 (electrical system) was not available. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the air bag sensor illuminated intermittently and the front passenger side seat belt latch was fractured. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system); however, the parts needed were not available to perform the repair. The vehicle would need further inspection to determine the cause of the air bag failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000.
A D V E R T I S E M E N T S
- Grants Pass, OR, USA