This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the road, only going around 15 mph, when my P R N D all lit up and I was unable to drive. I stopped and put it in park and tried again and it ran fine. This happened on two other occasions. I was getting ready to leave and put my vehicle in drive and it jerked forward. I'm very disappointed that I have to replace the electronic monitoring system at such a low mileage, the cost for this is close to $400 and that is not pricing labor and not to mention dangerous for this to happen while you are driving.
Vehicle stall out at various speeds, or when idling stationary. Comes on without warning. Seems these stalling problems are common with 5.7 hemi Jeep Grand Cherokee, even according to the dealer. This is a serious safety hazard as power steering and brakes are lost during a stall. An inoperative vehicle in a traffic lane could suffer a rear-end collision from this condition. Please help by ordering a recall from Chrysler company to remedy the problem. Nothing seems to remedy the situation and it keeps occurring.
Driving down road and engine stalled. Loss of power steering and power brakes. Put car in park and the car still moved wouldn't restart had to switch ignition off and take key out of ignition before engine would start. Stalls at random without any engine malfunction lamps. Hazard to be driving on road. Problem still unknown and vehicle is out of extended warranty.
Purchased 2007 Jeep Grand Cherokee overland 5.7 hemi July 31, 2007. December 1, 2010 my wife was traveling on an interstate at 65 mph when the engine suddenly shut down. She managed to pull the car off the road, started the engine and drove home without any more issues. Dealership technician discovered P0884 code from the PCM. He could not find any problems. Car continued to stall numerous times at high speed and sometimes while stopped at a stop sign or red light. This problem started shortly after the engine spark plugs were changed. After numerous parts were changed at the dealership, with no results, the technician contacted an engineer from the Chrysler company. During an on site visit the engineer suspected there was an issue with the upper engine harness receiving an electrical induction from the engine coils causing the PCM to shut the engine down. The technician installed foil around the harness and wire tied the harness up off the cradles they lay in. Engine performed normal with no shut downs for several months. Decision was made to change the upper engine harness. Since the harness was changed my Jeep has stalled out four more times. The most recent stall occurred the last week of December 2012. This is an extremely dangerous situation to be traveling at interstate speed limits and your car stalls. Chrysler places drivers in a situation with a vehicle that is uncontrollable while traveling on an interstate with cars behind you. I started an on line thread in Jeep forum.com concerning this issue. www.jeepforum.com/forum/F67/2007-Jeep-grand-Cherokee-overland-stalling-problem-1147825/. there are numerous other folks having this problem in the usa, Canada, and Hawaii. I think that an investigation should be performed to discover what is causing this issue and come up with a positive repair for customers that are having this problem.
Driving down road and engine stalled. Loss of power steering and power brakes. Caused car behind me to slam on brakes to avoid getting hit. Put in neutral and tried to start. Had to switch ignition off before engine would start. Stalls at random without any engine malfunction lamps. Hazard to be driving on road. Problem still unknown and vehicle is out of extended warranty by five thousand miles.
- Gaston, SC, USA
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While driving on the interstate at 65 mph, the vehicle's engine stalled. I had to put the vehicle in neutral, turn the ignition off an back on to restart it. This first happened just after the 30 day warranty was over, as I bought the vehicle used in may of 2012. Since that time, the vehicle has stalled at highway speeds or when slowing down for a stop on dozens if not hundreds of occasions. The spark plugs, egr valve, ignition coil, PCV valve and map sensor have been changed to no effect. There are no meaningful diagnostic codes stored in the obd-II system. I feel this condition is very dangerous, as I never know when the vehicle will stall, causing a loss of power steering and brakes, and the ability to accelerate out of harm's way. It is my understanding that many of these same vehicles with the same engine are having similar issues. I can no longer let my wife or teenage son drive the vehicle because of this condition.
3.0 liter crd has had multiple problems from purchase to include air intake, oil systems, and seals. Engine is unreliable and does not seem to last more than 5,000 miles before needing major repairs. Based off of my experiences I believe the engine is faulty and can lead to safety issues while driving. In a 3 year period vehicle has been quoted as needing in excess of $20,000 in engine repairs. Air intake clogs with oil. Oil system leaks from multiple locations to include engine oil cooler, and intake runners. Back engine oil seals leak. Turbo clogs with engine oil. Vehicle has 46,000 miles on it.
Esm- electronic shift module issue: P, R, N, D, L all light up simultaneously and the car gets confused as to which gear it should be using.the check engine light has come on. It shifts roughly. Often the car loses power driving down the street, highway and interstate, how is this not a recall"?? this is the 4th time this has happen, and this time the check engine light is on. Does someone have to get killed before this is recalled??" ps-your vehicle drop box does not work. ## VIN failed ##
The vehicle will stall out when you are trying to accelerate, even with the gas pedal to the floor the rpms will shoot up but the vehicle will not move forward. If you stop and put the car in neutral it will sometimes fix itself but not always and this is not a good option to resort to in the middle of an intersection. This vehicle will also downshift on its own while you are driving at a high speed slowing your car without warning. Very dangerous if driving on the interstate with other vehicles around. Was told replacing the electronic shift module (at $1100) may possibly fix the problem but the dealership was not sure that this would remedy the issue.
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 40 mph, the accelerator pedal was engaged but failed to respond. The contact merged to the shoulder, powered off and restarted the vehicle. The vehicle intermittently continued to experience failures with the accelerator as the check engine warning light illuminated. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure and the current mileage was 10,500. Updated 12/11/12 the consumer stated he was in the process of making arrangements to have the vehicle repaired. Updated 12/17/12
The contact owns a 2007 Jeep Grand Cherokee Laredo. The contact stated that while driving approximately 25 mph, the vehicle became hesitant and would not accelerate over 25 mph. The contact had to merge off the highway and restart the vehicle before resuming normal operation. The failure recurred on an intermittent basis. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was not contacted. The failure and current mileages were approximately 65,000. The VIN was unavailable.
09/29/2008 Jeep taken to garage for head light failure nothing found. 03/09/2012 to 11/07/2012 all indicator light flash exterior lights flash. Been to the dealership three times for numerous days at a time they can not find anything wrong still having this problem. Really not good when it is dark out and you don't have headlights. At 15,000 and 35,000 I had to have the shift modular replaced because all the car would basically go in to neutral when being driven. I would have to pull over and turn the car off and restart it. The first time it was at the dealership for three days they could not find a problem and sent it home only to have to return 2 days later with the same problem. As I have found many people on line with these same issues makes you wonder first why these issues can't seem to be fixed, second why there has not been a recall. It is truly a miracle that no one I have heard of has been injured or killed because of these defects. When the Jeep is working I love it. If I had a hope and a pray of getting a new vehicle I would trade in my paid off Jeep in a heart beat so that I wouldn't have to constantly worry that it stop running or that I will be driving blind in the dark. Sadly I didn't even touch on the other electrical issues I.e. window that had to be fixed remote keyless issues it is sad that the company doesn't do anything about these things this will be my last Jeep. I feel that these problems are dangerous for me, my family and anyone that is on the road with me and other Jeep owner with the same issues.
The contact owns a 2007 Jeep Cherokee. The contact stated that she attempted to shift to the park position but was unable to do so. The contact mentioned that the vehicle had to be shifted into the neutral position and apply the emergency brake in order to park it. The manufacturer was notified and stated they had received several complaints but a recall had not been issued at that time. The vehicle had not been repaired. The failure and current mileage was 62,000.
2007 Jeep Grand Cherokee Laredo - randomly the vehicle will not start, when turning the key to in the ignition you can hear the relay clicking, engine does not crank or start. When the key is returned to the off position the data display below the tachometer momentarily states that the transmission is overheated. The battery is fully charged and everything else, lights, horn, etc still work. There are no error codes dumped. The first attempt to fix this by the dealership was to replace the starter, now 4 months later the vehicle is doing the same exact thing. This has become a reliability issue in that there is no telling when this will occur, each time family members have been stranded with this vehicle, Jeep dealership seems to be "stumped". I have read of many Jeep vehicles that demonstrate this very same problem, without resolution. This can be an intermittent issue, usually have to wait until it becomes a "hard" fail before the dealership will look at it. This is extremely frustrating owning this vehicle not knowing when it will or will not start and whether the dealership can or cannot fix it!
Jeep looses power, will not accelerate over 30 mph. This has not happen on a highway yet (luckily) only in-town driving. No error codes present in dtc report or from a diagnostic that cost $90 something needs to be done about this before an accident results in a fatality. There seems to me many instances like this on these boards. This is the first investment of a 'real' vehicle that I've had. To pay money for something dependable is the goal. Currently this vehicle is not dependable, let alone safe.
My wife was driving and just about to get onto the interstate and with no warning, she couldn't accelerate past 25-30mph. Luckily she was able to pull to the side of the road quickly without an issue and turned the car off, waited a minute and started the Jeep up again and was then able to accelerate. When talking to the dealer, they have never heard of this problem before. When Jeep was checked at a local dealer, they pulled error codes that pointed to the transmission speed sensor. Only about $700 to replace that with labor!! the sensors are all part of the circuit board and thus need to dismantle the transmission to replace the sensors. Then I get on this site and see all the complaints with the same issue. This weekend I'm going car searching to get rid of this thing.
After being parked the Jeep would not start, code displayed in the dash stated transmission over temp, after sitting for about 30 more minutes the Jeep started - drove home and it would not start again - took it to a garage and they could not get the problem to replicate after having it for a week. July 5, 2011 - Jeep would not start again, transmission over temp code, still intermittent, after 2 weeks the garage replaced the transmission control module, August 6, 2012 - transmission over temp error code, this time it will not start after any pause in driving, had it towed to the dealer and they are saying its the starter (Jeep now has about 65,000 miles on it) - also had to replace the right front speed sensor (it is bad and causing the traction control system not to function properly).[additional notes: Had to replace the esm at 28596 miles, Jeep loss of engine power and all lights lit up on gear shifter, at 27170 miles had to replace both front window regulators].
I write this only because I just experience my fourth mechanical breakdown in three years. In December 2009, I experienced the first breakdown in what has become a string of malfunctions. The transmission on my 2007 Grand Cherokee Laredo gave out at about 40,000 miles. When trying to start the vehicle, I got a 'transmission overheat' message on the dash display along with the engine malfunction indicator. I took it to the dealership where I purchased it and it took nearly a month for the repair shop to locate, receive and install the necessary parts. Apparently supply and demand had something to do with it, indicating to me that this was an issue nationwide. A month later, another malfunction, this time, the electronic shift module (esm) had died. Just over a year later, the same component (esm) died again (of course just out of warranty), this time while I was driving along rt. 50 outside of DC. Now, less than six months later, with less than 40,000 on the already replaced transmission, my transmission has blown again - same 'transmission overheat' message, same engine malfunction light, same undrivability. Clearly from seeing the comments on this forum as well as other reputable sites such as edmunds and consumer reports, the 2007 Grand Cherokee Laredo has a long, long history of mechanical and electronic problems. I have a phone call scheduled with a case worker scheduled for tomorrow, 7/13/2012. They'll either make it right or I'll be taking my story to small claims court. I encourage everyone who's had issues with this model to do the same.
While driving on a 5 lane interstate at 4:30 pm, I accelerated to move over into the far left lane and lost all acceleration while doing this. Also, the check engine light came on while this happened. Had to coast across five lanes of interstate into the emergency lane. Stopped the car and put it in park. Waited a minute and put it back in drive and the accelerator magically worked again. The check engine light remained on, drove to an auto parts store to have the code checked. The technician said it was code P0730, gear ratio incorrect.
I have two problems with the vehicle that make it unsafe to drive. The first is that the engine randomly stalls. Most of the time it stalls when the vehicle is stopped. Sometimes it stalls at very slow speeds. When stopped, sometimes I hear a "thunk" right before it stalls like it was trying to go into gear. It has done this running in park and when the brake is pressed while in drive. It has stalled on me in busy intersections putting me in unsafe situations. Turning the key all the way off and back on will restart it. The second issue is that the transmission randomly gets stuck in 4th gear. It happens most often when a lot of power has been applied from stop. But it also happens randomly. When it occurs, I pull over and stop the engine turning the key all the way off. Usually when I restart it will go back to drive and all the gears in the transmission function normally. The issue is so chronic now with the transmission that it immediately goes into 4th and the vehicle is not drivable. It is at the dealer now. The dealer pulled codes and recommends replacing the transmission solenoid pack. This part is currently on national backorder and there is no eta of when the part will be available to the dealer. Also there is no guarantee that this part will fix the transmission problem. If it doesn't, the vehicle will require a new transmission. They are not even looking at the stalling problem until the transmission problem is resolved. The stalling problem is very serious and I cannot confidently use the vehicle without fearing putting children in an unsafe situation. There should be a safety recall by Chrysler on these vehicles.
A D V E R T I S E M E N T S
- Greencastle, IN, USA