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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
63,123 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2007 Jeep Grand Cherokee Owner Comments (Page 1 of 7)

problem #138

Aug 182016

Grand Cherokee

  • 94,201 miles

A D V E R T I S E M E N T S

Soon after the P41 ignition switch recall, while driving 1 mile, the instrument cluster gauges stopped working-speedo, gas, etc, all warning lights illuminated. Information messages in the ic noted "service required : and transmission -over the temperature allowed U1403, U1411, U110E, U110F and others all implausible signals to ic. While driving transmission an road speed decreased immediately while at speed and engine and transmission to not operate in a predictably safe operation. These are the symptoms that the recall was to repair. What is the next step?

- Burlington, WI, USA

problem #137

Aug 012012

Grand Cherokee

  • 13,000 miles
The contact owns a 2007 Jeep Grand Cherokee. While making a left turn, the vehicle suddenly began to hesitate, shook, and failed to accelerate properly. The vehicle was taken to the dealer where it was diagnosed that the transmission shift mechanism was faulty and needed to be replaced. The vehicle was repaired, but the failure recurred approximately 1 1/2 years later. The contacted indicated that the transmission shift mechanism was replaced a second time and eventually failed again. The manufacturer was notified of the failure. The failure mileage was 13,000. Updated 10/18/16

- Northville, MI, USA

problem #136

Nov 092011

Grand Cherokee

  • 98,000 miles
The trans struggles to shift through every gear and wont shift past 3rd gear, sometimes even stalling me in traffic. Feels like it doesn't catch the next gear when accelerating. There have been times when I've been stopped at a light at an intersection and when I go to accelerate, the engine will just rev as if it's in neutral, but it's not. Therefore, the acceleration is very weak. When switching from park to drive, it either doesn't fully click into drive or it selects all gears (prnd) in which I then have to park the car and shut it off, then retry a minute later. I don't drive the vehicle as a manual so there should be no reason for it to stall, but I'm pretty sure the issue stems from the main computer in the shifter module. At times, it seems like the vehicle is expecting me to shift it from gear to gear, then it finally clicks and moves to the next gear on its own.

- Sterling Heights, MI, USA

problem #135

Jun 152016

Grand Cherokee

  • 80,000 miles

A D V E R T I S E M E N T S

The transfer case on my vehicle (2007 Jeep srt) went out. I took to two repair shops and dealer and every place indicated that this has been a long standing issue with these vehicles. I then filed a complaint with Chrysler and the case manager indicated that my complaint would stay internal and could not advise me on where to file a complaint for a safety or mechanical defect. I then did some research and it appears it should go the NHTSA. With such a common defect and with such a large scale issue (dealership has part for sale for $4000-$6000 not including labor) I do feel this should be considered a recall.

- Chicago, IL, USA

problem #134

Jan 162012

Grand Cherokee

  • 47,200 miles
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 20 mph, the vehicle's acceleration seized. The contact had to shift to neutral then back to drive in order to regain acceleration. The check engine warning indicator illuminated. The vehicle experienced the same failure approximately ten times. The vehicle was driven to an independent mechanic who diagnosed that the shifter failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,200.

- Shelton, CT, USA

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problem #133

May 012016

Grand Cherokee

  • 129,000 miles
I was driving on county road about 45 mph battery light came on then ABS light then message service anti lock brake system, engine and brake light they stayed on till I got home there was also a very low humming noise when I turned off car it would not start again. In morning it started I turned it off and it will not start again. Battery and engine light on. 11/19/15 recalls for ignition switch, and reprogram final drive controller module were performed.

- Hyde Park, NY, USA

problem #132

Apr 192016

Grand Cherokee

  • 130,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Jeep Grand Cherokee. While driving 40 mph, a warning message illuminated on the instrument panel indicating that the four wheel drive system needed to be serviced. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the transfer case differential clutch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 130,000.

- Belews Creeks, NC, USA

problem #131

Jul 012010

Grand Cherokee

  • 40,000 miles
The gear shift module is badly designed it uses a brush that drags along contacts to tell tranny what gear is selected. Over time though some of the conductive material starts to rub off and make connections between 2 or more of the contacts, when this happens the ECU and tranny can't tell what gear it's in and goes into limp mode 20 mph max a very dangerous situation I'm lucky I didn't get rearended by a very pissed off semi ruck driver recently. I'm sure some one has been injured and possibly killed by this badly designed and dangerous module.. Chrysler and Benz were partners in 2007 and Benz uses a touchless ( magnetic) system much safer. Jeep just keeps on putting in same part no improvements have been made the tcb tells dealer to put in a new part. The only warning sign you might get is all of the circles around the prnd on your dash will be lit showing you the module has no idea what gear it's in but no warning lights or buzzers. This has happened many times since 2010 always with the vehicle moving and all of a sudden very dangerous!!

- Oak Lawn, IL, USA

problem #130

Jan 012015

Grand Cherokee

  • 125,000 miles
I have 2 recalls from Jeep and nothing has been done for years, they are P41/NHTSA 14V-438 and P73. Every time I go into the dealership they say they can't get the parts. The forms they send out don't have a date on them so they are smart enough not to have any incriminating evidence as to how long the customer sits on these and they are waiting for an accident or the customer sells the car and the paper work gets lost. These vehicle manufacturers need to be jacked up a little bit and be given an ultimatum to get these recalls fixed before something serious is caused by there criminal intent to not to fix these recalls.

- Waubun, MN, USA

problem #129

Mar 152014

Grand Cherokee

  • 100,000 miles
The contact owns a 2007 Jeep Grand Cherokee. While driving at 50 mph and while depressing the accelerator pedal, the vehicle began to lose power without warning. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The contact also received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Denison, TX, USA

problem #128

Sep 192014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 13V175000 (electrical system, power train) and 14V438000 (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Webster, NY, USA

problem #127

Jan 142015

Grand Cherokee 4WD 6-cyl

  • 140,000 miles
Hi I am in Canada but my issue below affect dozens of vehicles I know of in the usa I see that you are investigating the 2014-2015 Jeep Grand Cherokee not going into park. I also have been having this problem with my 2007 Jeep Grand Cherokee Laredo diesel with Mercedes engine as have many others who are online. I have put my car in park and had it roll away on a several occasions (more than 7). I have had my transmission rebuilt 3 times, transfer case and transmission replaced completely from another vehicle and the problem persists. It happens primarily in the winter below 30 degrees (-4C). I am not the only one with this issue and have conversations with many owners across the usa. It also happens while driving at highway speed that the transmission will go into neutral causing safety issues, engine redlining if cruise is on then the transmission going into limp mode, requiring me to cut across traffic under no power to the shoulder and turning off and on the car (to reset limp mode) to get going again. This has happened more than 50 times, sometimes coming very close to collision as the vehicle slows quickly when power fails. My mechanic says its software or electronicrelated but the dealer says all software is up to date. I have spent almost $9,000 to date trying to find this and no one has a clue. I know this is a defect but feel that you have the power to move this forward thank you for your time and hope for a reply

- Toronto, NY, USA

problem #126

Aug 192015

Grand Cherokee

  • 112,000 miles
Complaint submitted in regard to fca us llc recall P41 NHTSA 14V-438 first complaint filed 12/12/2014 ODI number: 10663969 on 8/19/2015, I was at the mukwonago post office to send a package. I came back out to my vehicle, started it and attempted to back out of my parking space when the steering wheel locked up and the engine shut off. Another car was on its way down the parking isle I was parked in and almost hit me because the driver was anticipating that my vehicle would have kept moving. I got out of my vehicle and apologized to the young lady who had almost hit me and explained to her the situation. She said, "you should really get that fixed. You could cause an accident." I was upset, to say the least, but needed to get back to work. I started my vehicle two more times, in addition to the first attempt, and attempted to put it in gear - no success. Finally, I was able to keep the engine running and proceed to my route.

- Waterford, WI, USA

problem #125

Jun 152015

Grand Cherokee

  • 90,000 miles
The contact owns a 2007 Jeep Grand Cherokee. While the vehicle was parked with the key in the on position, the vehicle shifted from the park to the neutral position. The vehicle rolled forward and crashed into a parked vehicle. The air bags did not deploy. A police report was not filed and there were no injuries reported. The failure occurred twice. The dealer stated that there was an electrical failure in the transfer case. The vehicle was not included in the NHTSA campaign number: 13V175000 (electrical system, power train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

- Arlington, TX, USA

problem #124

Aug 152013

Grand Cherokee

  • miles
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V175000 (electrical system, power train); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Henderson, CO, USA

problem #123

Jul 042015

Grand Cherokee

  • 120,000 miles
The dashboard went blank, no speed information, etc, all the warning lights lite up as if the vehicle was being started. Steering became hard, was a very scary moment!

- Columbia, NJ, USA

problem #122

Mar 282015

Grand Cherokee

  • 70,000 miles
Drove from ca to AZ. Turned Jeep engine off !!! visit with son & leave trailer I had been towing. I turn ignition on put in drive never touched accelerator. Jeep speed out quickly (sudden acceleration) out of driveway towards home across street - two cars in driveway. Grabbed steering wheel veering Jeep away from home & two parked vehicles. Went down embankment and did 360. I flipped Jeep and it stopped ended up on passenger side. Neighbors & son saw entire crash. Could not breathe due to seat belt crushing chest & me being upside down. Son pulled seat belt from crushing me. Ambulance to er and no neuro on duty told could take me vegas 2 to 3 hours away. Finally went to neuro told post concussion syndrome. After little help, went to boulder co neuro center and told post concussion syndrome, ptsd and vestibular problems was in rehab therapy one month. Keep Jeep in garage to protect the evidence but no attorney firm would take case as stated the crash "did not impact the rest of my life" told by AZ attorney firm. I worked fed courts in los angeles, ca over 20 years and can say emphatically there was no driver error. I kept for 3 months looking for attorney firm but in the interim I found [xxx] with Consumer Affairs and realized other people who dealt with same "sudden acceleration" were given results "driver error". I made a report with Consumer Affairs and was told to bring my story to your Agency as well. Aaa insurance company totaled Jeep and picked it up June 30th and said " not driver error" but mechanical. Please investigate and inform others to protect themselves and their families. A recall needs to happen. Nothing can help me now but I can tell you I am telling everyone on social media and getting the word out as this never should have happened. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lake Havasu City, AZ, USA

problem #121

Feb 022015

Grand Cherokee 4WD 8-cyl

  • 91,000 miles
Car consistently stalls when coming to a complete stop or idling.

- Lititz, PA, USA

problem #120

Oct 082012

Grand Cherokee

  • 138,000 miles
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, the vehicle stalled. The contact was able to restart the vehicle. In addition, the contact stated that there was a chime and an unknown warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer had a specialist diagnosed the vehicle. The specialist diagnosed that the control module, the pcp to the power train, and the power train control module needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign numbers: 14V438000 (electrical system) and 13V175000 (electrical system, power train) however, the parts needed to do the repairs were unavailable. The manufacturer was notified of the failures. The failure mileage was 138,000.

- Newton, NJ, USA

problem #119

Jan 252015

Grand Cherokee 8-cyl

  • 119,700 miles
My daughter was driving the vehicle on I-40 between raleigh and wilmington. She was going the speed limit and the car just shut off. This is the 5th time this has happened and we have had it into 2 different Jeep dealerships. I drove down and picked her up and drove the car 90 miles further on I-40 without incident. When we arrived in wilmington and exited the interstate I noticed what I believe was the transmission downshift being abrupt and jerky.

- Fuquayvarina, NC, USA

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