This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
While driving my 2007 Jeep Grand Cherokee, I experienced a random loss of dashboard lighting, gauges and heater. Have seen multiple post pertaining to exact same issue with many different solution suggestions. Common belief is that best solution is to replace ignition switch (ironically same issue that has been recently recalled by Chrysler, but not yet fixed via many dealership's services despite several notices that they are aware of the issue.) seems very irresponsible for manufacturers /dealers service to allow this risky defect to continue to occur for years without a common formal resolution for dealerships to adhere to. Consumers are left to scramble as best they are comfortable with to resolve while some dealer service centers and mechanics take advantage of these people by overcharging them for fixes that don't resolve the true problem. Please push this issue to common resolution as many consumers seem to be bother literally and figuratively in the dark as to the correct direction!
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle would start after multiple attempts on several occasions. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 70,000.
The contact owns a 2007 Jeep Grand Cherokee. While driving at an unknown speed, the contact inadvertently touched the key while driving and the vehicle stalled without warning. The contact stated that all power to the vehicle was lost and the brakes failed. The vehicle was able to restart. The VIN was included in NHTSA campaign number: 14V438000 (electrical system), but the contact was informed that the dealer would charge for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
- West Sunbury, PA, USA
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The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
I have been waiting since Sept 2014 for ignition switch recall. And every time I call they state there are no parts available. This is a very dangerous situation with people dying please help me find out what else I can do to get this recall completed.
The contact owns a 2007 Jeep Grand Cherokee. The contact received NHTSA campaign number: 14V438000 (electrical system); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.
2007 Jeep Grand Cherokee the consumers grandson was driving the vehicle in heavy traffic going 65 mph when suddenly the lights went out and the car decelerated. He reacted quickly and realized the vehicle had lost power and turned the key in the ignition back to the on position; turning the vehicle back on.
The contact owns a 2007 Jeep Grand Cherokee. While driving 40 mph, the vehicle suddenly lost power and stalled. The failure occurred on several occasions. The contact waited for months for the part to repair the vehicle to arrive from the manufacturer. The vehicle was taken to the dealer more than twice and they were unable to replicate and diagnose the failure. The dealer kept the vehicle for longer than a week and was unable to provide an interim or a permanent repair. The contact drove the vehicle from the dealer and the failure recurred. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system). The failure was progressing and the contact had no estimated timeframe to determine when the vehicle would be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000. Updated 02/18/15 updated 9/12/2017
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee the contact received notification of NHTSA campaign number: 14V438000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 2/24/15
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at 10 mph, the vehicle stalled. The vehicle was restarted and the engine warning light illuminated. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 86,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving approximately 65 mph, the engine stalled. The failure occurred on numerous occasions. The contact had received notification of NHTSA campaign number 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 50,000.
The contact owned a 2007 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled. The vehicle was able to restart. The failure occurred on multiple occasions. The vehicle was taken to the dealer, who diagnosed that the ignition switch needed to be replaced. The vehicle was repaired but the failure persisted. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system) in August of 2014. The dealer and the manufacturer informed that the part needed for the recall repair was not available. The manufacturer was notified of the failure. The failure mileage was 100.000.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at 55 mph, the vehicle stalled and did not restart. The vehicle was towed to the contact's residence. The vehicle later restarted and was taken to an independent mechanic. The technician was unable to diagnose the failure. The vehicle continued to hesitate to start. The vehicle was taken to a dealer. The technician diagnosed that the ignition switch circuit needed to be replaced. The vehicle was not repaired due to the part not being available however, the technician cleaned the connections. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V438000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle stalled and the instrument panel failed. The vehicle was able to restart. The failure occurred on several occasions. The contact received a notification of NHTSA campaign id number: 14V438000 (electrical system) and stated that the part was not available. The manufacturer was notified of the failure. The failure mileage was 92,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The VIN was not available. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- St Louis, MO, USA