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really awful
Crashes / Fires:
10 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
37,573 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Jeep Grand Cherokee electrical problems

electrical problem

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2007 Jeep Grand Cherokee Owner Comments (Page 25 of 30)

« Read the previous 20 complaints

problem #111

Jul 172014

Grand Cherokee

  • 38,400 miles


I have been having trouble starting my 2007 Jeep Grand Cherokee for months. First I changed the battery that was over $170 dollars, then a few weeks ago the starter that was $340 dollars meanwhile the problem was the ignition switch.I brought my car back to my mechanic and now he tells me it is the ignition switch that same day I receive in the mail a recall notice from Chrysler for the ignition switch. Chrysler also states that they do not have any parts to fix the problem and that the car is totally unsafe to drivein their recall notice. I need a car to go to my appointments for work I cannot depend on this car and it is unsafe to drive. Therefore I have to rent a car and Chrysler should pay for the rental car that I need to drive during the period that they do not have parts for my car. I already called my local dealer and they said speak to Chrysler. I called their toll free number 1 800 992 1997 and received an incident number of #[xxx]. the person I spoke to was [xxx] she said she was escalating my call to parts and they will be contacting me in a few days. It is now Sunday September 21st and I am renting a car as of today because Chrysler does not have parts to fix the car they manufactured. Chrysler must be held responsible for all costs and injuries related to this problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Baldwin, NY, USA

problem #110

Aug 012012

Grand Cherokee

  • 113,000 miles
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at approximately 25 mph, the engine stalled without warning and failed to restart. Additionally, the contact stated that the entire instrument panel failed and was not reading the correct reading levels for the fuel and speedometer. The failure occurred on multiple occasions. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition switch needed to be replaced and that there was an electrical failure present. The vehicle was not repaired. The contact received NHTSA campaign: 14V438000 (electrical system) and stated that the part was not available. The dealer was uncertain of when the part would become available to service the vehicle under the recall. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.

- Wikes Barre, PA, USA

problem #109

Sep 122014

Grand Cherokee

  • 121,000 miles
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at approximately 48 mph, the vehicle stalled without warning causing the contact to crash into a curb. The air bags did not deploy. The vehicle was able to restart. A police report was not filed and there were no injuries reported. On another occasion, the vehicle stalled at a stop light. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V348000 (electrical system) but the part to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 121,000.

- Chesterfield , MI, USA

problem #108

May 022008

Grand Cherokee 4WD 6-cyl

  • miles


The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle stalled intermittently on several occasions. The vehicle was able to be restarted after numerous attempts. The dealer was unable to duplicate the failure. While exiting a parking lot, the vehicle stalled and crashed into a utility pole. There were no injuries and a police report was filed. The contact was informed of NHTSA campaign number: 14V438000 (electrical system), but the parts were not available to repair the vehicle. The manufacturer was notified and did not provide a remedy. The failure mileage was not available. Updated 11/14/14 the consumer stated the vehicle had multiple electrical failures involving the windows, sunroof, and dash lights. Updated 8/5/2015

- Neptune City, NJ, USA

problem #107

Aug 082014

Grand Cherokee 6-cyl

  • 110,000 miles
It usually takes a good 10 to 15 minutes to start sometimes then when I do get it started I have the same issues that I have read about on this website and many other websites. The car will not go over 20 miles per hour and you have to pull off the road, turn off the vehicle, wait and turn it back on. It is almost like the Jeep has to be reset. I have talked with several people and had the codes ran. It keeps coming up that it is the solenoid and starter. I have read on many blogs about the same issue that the solenoid wires are not protected from rain water in this vehicle and it causes them to corrode or go bad all together. This is an issue that needs to be recalled. If they know that the wires are not protected from rain water then there needs to be some type of protection that they can put over them or install a different kind of wire. This is costing people hundreds of dollars to repair something that should have never been an issue. Also this is a safety hazard because when we pull out on the road we expect our vehicle to excel properly and go over 20 miles per hour.

- Stuart, FL, USA

problem #106

Sep 052014

Grand Cherokee 4WD 6-cyl

  • 62,585 miles
The first incident occurred in a brief manner. The vehicle would not start, system stated that the vehicle was not in gear. I turned the key to off. Then tried again and the vehicle started. I left in the vehicle without incident several other times that day. The next day I attempted to start the vehicle, it would not start. One of the attempts the brake would not depress. After several other attempts (of on to off) the vehicle started. Ran normal. Once turned off it would not restart. The brakes are normal again. All electrical cables are attached, no corrosion. Vehicle has full power to other components. Yet the starter is not engaging. The system is not showing any errors. We called Chrysler (not a dealer), according to our VIN they determined that the vehicle is not included in any of the ignition recalls.

- Toledo, OH, USA

problem #105

Dec 232013

Grand Cherokee 6-cyl

  • 70,850 miles


When stopped at a stop light on a very congested road. I pressed the accelerator to proceed when the light turned green. I experienced a slow sluggish start so I pressed the accelerator further to the floorboard, there was no response by the engine. Car proceeded at a slow rate of speed (10 mph with RPM's at 2500). I had to pull off to the side of the road and restart car which did somewhat fix the problem. I have experienced this numerous times now, usually occurs when the car is shifting in 1st and 2nd gear. My concern is when I pull into a right of way and the car does not properly accelerate I put myself and passengers at a safety risk of being collided in the rear of my car by another car.

- Sarasota, FL, USA

problem #104

Jul 152014

Grand Cherokee 8-cyl

  • 97,715 miles
I was driving on route 50 going 65mph. This vehicle is a quad 4X4 automatic / stick shift manual, which was in my favor. When I realized the vehicle was shutting down I had to think quickly what my next steps would be. I started to get over to the right side of the road and brake, because the vehicle was shutting down the power brakes where going out and I could not brake completely. The vehicle was still moving and I was about 200 yards away from my exit and the side of the road was winding around toward the off ramp and getting smaller for me to drive on. I realized that I was not able stop the vehicle by using the floor brake then the fear factor set in. In my mind the only thing I can do is pull the stick shift handbrake and quickly put the vehicle in park then I was able to get control and safely stop the vehicle. This ordeal happened at 4:20pm yesterday and by the time we towed the vehicle back to the dealership and tried to explain to the general sales manager, si faige, on site at darcars in new carrollton, md what all transpired on the road in the unsafe vehicle that they sold us, he didn't want to hear any of it.

- Bowie, MD, USA

problem #103

Mar 142014

Grand Cherokee 8-cyl

  • 67,328 miles
I am writing to you requesting your assistance in finding out what is wrong with my 2007, 67,000 mile Jeep Grand Cherokee Laredo. For approximately four months while driving the car it has been randomly miss firing, bucking and surging, and stalling when coming to a complete stop. The unpredictability of the cars speed, bucking and surging, and stalling when stopped is a major safety concern to me because this occurs without notice on both street and freeway driving. I have taken my car to the nearest Jeep service dealer, crystal Chrysler Jeep three times now and they have not been able to diagnose the cause to this problem. In fact, my car has been in the service department at crystal Chrysler for nearly three weeks now, and they cannot identify specifically what is causing this malfunction. My frustration over my beloved Jeep grows because without finding the cause there is no telling when my car will be ready. This experience now has me questioning the reliability of Jeep vehicles and the confidence in service dealers like crystal Chrysler. Please help me find out what is wrong with my Jeep vehicle.

- Palm Desert, CA, USA

problem #102

Sep 132013

Grand Cherokee 4WD 8-cyl

  • 87,328 miles
2007 Jeep Grand Cherokee. Consumer writes in regards to service 4 wheel" error code message appears when vehicle is put into neutral. The consumer stated he took the vehicle to the dealer, for repairs under recall 13V175000. After the recall was performed, he stated the following happened with the vehicle: When he attempted to put the vehicle in neutral, a message appeared that read service 4-wheel. He took the vehicle to a repair shop and was told the error code said the transfer case encoded motor was at fault. He had the repair done and had the transmission and transfer case serviced. The encoder motor had to be purchased from the Chrysler dealer. Two months later, he attempted to put the vehicle in neutral and the same message appeared. He took the vehicle back to the dealer and they performed the same recall repairs. On April 24, 2014, the message appeared again. On April 30, 2014 the vehicle would not start, so it had to be towed to the dealer. They replaced the starter solenoid and both front window motors. Also, the service 4 wheel had appeared again. On May 2, 21, and 27 2014, the same service message appeared, as well as June 1, 2014.

- Westminster, CO, USA

problem #101

Nov 292013

Grand Cherokee

  • 120,000 miles


I purchased my Jeep a little over a year ago used. I have had numerous problems since I have purchased it. First it was thought to be an electrical problem since the car would randomly shutter, would not want to start or just turned off. Battery was replaced multiple times, since it would leave stranded at any given time. The engine light comes on, but there has not been a solution to what it can be. I feel very unsafe in my car, and I am not sure what to do at this point. When I turn the car on, there is a loud hum or propelling sound coming out of the engine. When I come to a stop you can feel the car shake when the noise happens.

- Colorado Springs, CO, USA

problem #100

May 032014

Grand Cherokee 6-cyl

  • 61,000 miles
The vehicle is equipped with air pressure sensing tire valves that are made of a substandard metal that corrodes and brakes. The first time I had an issue the tip of the valve broke and the tire could not be inflated. The second time, today, the valve broke in half and the tire deflated in about ten seconds. Fortunately, the vehicle was not moving. I replaced the part at the dealer the first time and they stated it was a known issue with the part and that a new part had been made that would not corrode. The fact that it has happened on two of the four sensors shows this is not an uncommon problem. Clearly such a blow out at highway speeds would have put my life and the lives of those near me in jeopardy.

- Pittsburgh, PA, USA

problem #99

Jan 082014

Grand Cherokee 4WD 8-cyl

  • 77,905 miles
I took ownership of the vehicle in December 2013. While driving, the vehicle engine has suddenly shut down on three separate occasions. The first time was in January 2014 in heavy highway traffic near Colorado springs at about 50mph. I was able to move to the shoulder and turned the key off then restarted the engine. There seemed to be no adverse effects thereafter so I thought it was a random event. Then one week later driving on a lightly trafficked highway in wy at about 60mph, with the cruise control engaged, the engine again suddenly shut down and again I was able to steer to the shoulder and switched the ignition off and then restart it. When I returned home I had my local mechanic check the vehicle over and had him check the computer for faults. After the checkup I thought the issue was settled. Then in March driving down a winding mountain road near boise id the engine again suddenly shut down and I steered to the road side where I switched the ignition off and then restarted it. There after I read about this issue concerning some Jeep models. I put my VIN number in the Jeep website and it said there were no recalls for it. I will take it to the dealer in hopes there is a resolution for this seemingly chronic serious problem.

- Boise, ID, USA

problem #98

Apr 142014

Grand Cherokee 6-cyl Diesel

  • 60,000 miles
The transfer case is not allowed to go into neutral which is a requirement to tow behind my motorhome. I am 2,000 miles from home and the fault would require my wife to drive the Jeep home instead of having it towed behind the motorhome. It is a safety issue as we take turns driving so there is an alert driver at all times, driving separate vehicles would require twice the drive time. This issue was caused by Chrysler when they did recall N23. The recall was not properly tested resulting in the transfer case to not work properly.

- Emery , SD, USA

problem #97

Apr 142014

Grand Cherokee

  • 74,033 miles
After application of safety recall N23/ NHTSA 13V-175. Reprogram final drive controller module. 2005 - 2010. (wk) Jeep® Grand Cherokee. 2006 - 2010. (xk) Jeep commander, the transfer case of our Grand Cherokee could not be shifted out of 4-high to 4-low. This was discovered while attempting to use the vehicle to launch a 7000 pound sail boat on a marina launch ramp about a week and a half after the N23 reprogram was made by an authorized dealer. This demonstrates the software is defective and potentially dangerous by creating an unexpected safety issue.

- Nashville, IN, USA

problem #96

Apr 192014

Grand Cherokee

  • 60,000 miles
Vehicle stalled while driving. Lights turned on then off. Since then vehicle will start after 15 attempts and then sometimes vehicle will not start at all. Lights come on but will not start.

- Lexington, SC, USA

problem #95

Feb 072008

Grand Cherokee 6-cyl

  • 3,000 miles
I had made a left turn, begin to accelerate, and all of a sudden, car begun to shut down, car slowed down, until it came to a stop. Took car to dealer, problem was not fixed, continued to have same problem over next several years. I was unaware, and never received a notice of recall for transmission problem. I turned the power off, wait about 1 minute, started vehicle and it ran fine. During the ride, electrical panel began to flash, everything was turning on and off. Gas gauge, and every other gauge on the panel went up and down. Every light on the panel flashed on and off. This has happen many times over the years as well. I recently took vehicle to dealership in November 2013, who told me they could not fine anything wrong with my car. Just in the last few weeks I have had this electrical problem, March 2014. What is wrong with my car, how can I get is fixed" what do I do if I have a recalled vehicle"

- Greensboro, NC, USA

problem #94

Mar 222014

Grand Cherokee

  • 99,000 miles
After receiving the recall N23, my vehicle is unable to shift into 4X4-lo. The dealership has acknowledged that this is related to the recalls update. Chrysler refuses to offer a solution to this.

- Portland, OR, USA

problem #93

Mar 182014

Grand Cherokee 6-cyl

  • 61,000 miles
I already filed a complaint about this problem last month with NHTSA. This week I found out I can turn the ignition key off while the car is! I discovered that because I wanted to re-inact what the car does while I'm driving it so the Jeep mechanics can figure out what's wrong with this car. I can be driving down the road at different speeds & all of a sudden all the dash warning lights come on, I lose acceleration, like the car is shutting down. I panic and pump the gas peddle(no acceleration) and try to turn the ignition key on, that makes the lights on dash go off, & I resume speed like nothing happened. This car has done this since it was new, dealership guys would tell me "take any extra keys off your key ring" when I only had a couple of keys on it. Today, when I took it into the dealership, the first thing the mechanic said was "take extra keys off", I only have 2 other keys on the ring. I put a dealership service tech in the car with me in the parking lot & told him to move the ignition key while driving, he said "you shouldn't be able to do that". he went in the back to talk to one of the mechanics and he said the same thing, you shouldn't be able to turn the key in drive. Now I have an appt. On Thursday 3/20/14 to leave the car there for inspection. I am afraid to drive this car now. It always happened about 4 times a year since it was new, but lately it has happened about 4 times in the last 2 weeks. With the deaths on the news right now with GM, frankly I don't want to be a statistic! the dealership says intermittent problems are very hard to detect, says it would be good to get the car when it strands me, then they will know what's wrong. It would be my luck the next time it happens, I will be going 60 mph on E-way & a semi truck runs me over when I lose power. Please take this complaint seriously.

- Canton, MI, USA

problem #92

Nov 182013

Grand Cherokee 6-cyl

  • 49,000 miles
While vehicle is in motion a front dashboard lights would flash for a while and suddenly goes dark including head lights and brake lights. This is not in any correlation with weather, temperature or road conditions. This has been happening randomly and due to safety concern we no longer use the vehicle for a family trip and we do not use the vehicle at night since all electrical components goes off while it is in motion. Per online search it appears there are numerous Jeep owners experiencing the similar malfunction. This is a very serious safety issue, so why the manufacturer has not issued a recall to have this repaired?

- Morrisville, NC, USA

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