This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle will stall while idling or decelerating. Jeep must be put into park or neutral and ignition completely turned off and back on for car engine to turn over. Vehicle also has stalled while driving at approximately 35 mph, also needing to be restarted to resume function. The engine light will remain on half of the time once the vehicle has stalled and been restarted. The vehicle stalls anywhere from once to a dozen times a day while driving and it occurs more in the cold weather. This vehicle has been taken to the dealership twice regarding the issue, and has different codes with each visit for things that need to be repaired. This vehicle is a large safety hazard.
Vehicle displays esp (electronic stability program), bas (brake assist system), ABS (antilock braking system) lights in cluster, as well as service 4WD system. While these lights are active, vehicle becomes unsafe and brakes while cornering under acceleration (without touching the brakes!) and has resulted in loss of control. Issue has been repeatedly reported to dealerships and manufacturer (10 visits for this issue spread across 2 dealerships, and 4 cases have been opened with Jeep directly). Issue continues to be diagnosed as a failed brake light switch, and switch is replaced. New switch works for 3-6 weeks before failing again, rendering vehicle unsafe. One example of this issue resulting in the vehicle loosing traction occured in November 2015 while going on a circular highway entrance ramp with the warning lights illuminated. Half way thru the turn, while gently accelerating, the rear brakes completely locked up causing the vehicle to skid onto the muddy shoulder. In January of 2016 a similar incident occured while going up a snowy hill (road curves while going uphill) resulting in the vehicle loosing traction and going into a snowbank.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle intermittently shuttered, while idled. The failure occurred without warning. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 99,600. Parts distribution disconnect. Udated 04/07/16
While driving or parked with engine running all dash warning lights flash on and off any interior lights that are on turn off, radio turns off and heater/ac and fan turn off for a couple seconds then turn back on. Usually the check engine light will then stay on for a few more cycles. Engine, power steering and brakes and head lights all continue to work throughout the cycle. This will happen numerous times in one day or go for a month without doing it at all.
- Havertown, PA, USA
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Iam having a problem with my 2007 Jeep Grand Cherokee starting it's not the battery all lights radio and heat work but car will not start I have looked up the problem and hundreds of other Jeep owners are having the same problem and still no recall why"???" obviously not owners fault
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle experienced a complete loss of power sporadically and would independently enter limp home mode without warning. The vehicle was taken to the dealer where it was diagnosed that the electronic shift module was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 115,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle experienced a loss of power, but the engine remained operational while driving approximately 25 mph. When the failure occurred, the battery and check engine warning indicators illuminated. The failure occurred approximately thirty times. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. Parts distribution disconnect. Updated 03/10/16 the consumer stated the vehicle was repaired.
The contact owns a 2007 Jeep Grand Cherokee. While in park, the vehicle failed to start and the contact heard an abnormal noise coming from the ignition switch. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 64,000. VIN tool confirms parts not available.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the key starter function failed to disengage when the vehicle was started. The vehicle was serviced under NHTSA campaign number: 14V438000 (electrical system), but the remedy failed to repair the vehicle. The contact mentioned that an abnormal noise was heard when the vehicle was started. The manufacturer was not notified of the failure. The approximate failure mileage was 171,000.
I have 2 recalls from Jeep and nothing has been done for years, they are P41/NHTSA 14V-438 and P73. Every time I go into the dealership they say they can't get the parts. The forms they send out don't have a date on them so they are smart enough not to have any incriminating evidence as to how long the customer sits on these and they are waiting for an accident or the customer sells the car and the paper work gets lost. These vehicle manufacturers need to be jacked up a little bit and be given an ultimatum to get these recalls fixed before something serious is caused by there criminal intent to not to fix these recalls.
Letter from congressman desantis on behalf of constituent re 2007 Jeep Cherokee recall. The consumer stated the turning of the ignition switch that was installed exacerbated the nerves in his right arm, from a previous injury.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Jeep Grand Cherokee. While driving at 50 mph, the engine stalled while all the warning lights illuminated. The vehicle was able to restart. The failure was persistent. The vehicle was taken to a dealer where it was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the failure. The contact had not experienced a failure. The failure mileage was approximately 120,000. Parts distribution disconnect.
There seems to be a problem with the ignition switch. The vehicle dashboard instrument panel (speedometer, odometer, fuel, temp gauges) will shut off while driving. Power is also lost to all exterior lights, the ac/heat, and radio. This happens sporadically but can be manipulated by wiggling the key while it is in the ignition and the car is on. When driving at night this is extremely dangerous and has left me stranded on several occasions.
The contact owns a 2007 Jeep Grand Cherokee. While driving 30 mph, the vehicle failed to accelerate as if the brake pedal were being depressed. The failure occurred when the brake pedal was depressed. The contact also stated that there was a grinding noise coming from the vehicle. The vehicle was eventually able to accelerate. The vehicle was taken to a dealer where it was diagnosed that the anti lock control unit needed to be replaced. The vehicle was not repaired; however, the failure recurred. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 45,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Jeep Grand Cherokee. While driving at 35 mph and making a left turn, the vehicle stalled and another vehicle crashed into the contact's vehicle. The air bags failed to deploy. The contact sustained injuries to the head and neck that required medical attention. A police report was filed. A week later, the vehicle was towed to the dealer where it was diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
A D V E R T I S E M E N T S
- Hershey, PA, USA