Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,931 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Jeep Grand Cherokee steering problems

steering problem

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2007 Jeep Grand Cherokee Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #24

Dec 192013

Grand Cherokee 8-cyl

  • 124,478 miles

A D V E R T I S E M E N T S

I had been driving for maybe 8 minutes at 55 mph when suddenly the vehicle jumped, stalled and lost power. After gliding to the side of the road, I made 3 attempts to restart in park. It would not restart. After waiting several minutes the car did restart. All of this while people are passing at 60 mph on a two lane road!! the vehicle is not registering any codes!!

- Hebron, IN, USA

problem #23

Dec 172013

Grand Cherokee 6-cyl

  • 65,000 miles
The vehicle shuts down without any warning while driving. Extremely dangerous!! it's the second time it happened in the last 6 years, and it seems to happen when it is cold outside. (in freezing temperature). Luckily, no one was around when the problems occurred, but if it had happened in a crowded area, an accident is imminent. Exactly the same symptom as what was reported under NHTSA id number: 10555411 (this is a complaint filed on 12/10/2013). In one other instance when my wife was driving the vehicle at about 45 mph, it felt like the vehicle shifted in the first gear suddenly. When she looked at the speedometer area, all of the "prndl" signs were selected. (of course she did not touch the shifter in any way...) she subsequently restarted the vehicle and the problem went away. I'm surprised no recall is issued for this. Finally, I brought the vehicle to the dealer, but they had no clue how to fix the problem. Of course!

- Ann Arbor, MI, USA

problem #22

Dec 102013

Grand Cherokee 8-cyl

  • 133,100 miles
The truck is a 2007 Jeep Grand Cherokee. Once again as I was driving my vehicle shut down (jerked real hard) and I lost all driving capability etc power steering, speed control..... I was driving on the freeway when my Jeep shut down it was during morning rush hour traffic. It was hard for me to glide over to the shoulder when everyone around you is going 60 mph and you have no power steering. When I was able to get to the shoulder I placed the Jeep in park and turned the vehicle off and removed the key and put the key back in and it started right up. This has been happening everyday now and why searching the internet I've ran across on here and elsewhere that I am not the only one having problems like this with my year and make. It is really dangerous and im surprised there hasn't been a recall yet or a terrible possible fatal accident due to the vehicle being non responsive in fast heavy traffic. This engine shut off without warning. I've noticed this happens when it is real cold outside.

- Springq, TX, USA

problem #21

Nov 112013

Grand Cherokee 8-cyl

  • 130,054 miles

A D V E R T I S E M E N T S

While I am driving my Jeep will buck and shut down. I then had to make my way over to the side of the road on the highway while cars are going 65mph or greater and my speed is slowing down. When I was able to pull over and stop. I had to remove the key and place the car in park before it would start. The first few times I tried while in neutral and moving to the side of the highway it would just continue to click and keep clicking. This has been happening several times a day now and my route to work is 95% highway. It is scary that someone might hit me and cause a terrible accident. I noticed this has happened to several Jeep around the world with the same issue. I noticed a recall for the Jeep going into neutral but nothing about this major issue about the car bucking and stalling while driving. I noticed my Jeep had its ignition switch changed out some time ago also. I wonder if he had problems before he traded. I have no other car to drive or I would and I have spent over $500 trying to find out what the issue is. Please start investigating before someone gets hurt.

- Spring, TX, USA

problem #20

Nov 072013

Grand Cherokee 8-cyl

  • 130,004 miles
The car was a 2007 Jeep Grand Cherokee. Once again as I was driving my vehicle shut down (jerked real hard) and I lost all driving capability etc power steering, speed control..... I was driving on the freeway when my Jeep shut down it was during morning rush hour traffic. It was hard for me to glide over to the shoulder when everyone around you is going 60 mph and you have no power steering. When I was able to get to the shoulder I placed the Jeep in park and turned the vehicle off and removed the key and put the key back in and it started right up. This has been happening everyday now and why searching the internet I've ran across on here and elsewhere that I am not the only one having problems like this with my year and make. It is really dangerous and im surprised there hasn't been a recall yet or a terrible possible fatal accident due to the vehicle being non responsive in fast heavy traffic. This engine shut off without warning. I'm getting tired of going to different shops and no one knows what is wrong. Apparently Jeep has made a bad truck since this is a wide spread problem around the world for this year and model.

- Spring, TX, USA

problem #19

Nov 012013

Grand Cherokee 8-cyl

  • 129,630 miles
As I was driving my car jerked real hard and all my dash lights came on and my ability to drive my car was useless. My Jeep slowed down on the freeway during morning rush hour traffic almost causing several accidents. As I was trying to restart my Jeep it just keep making a clicking noise and wouldn't stop. I had to pull the key from the ignition and reinsert the key and try to start the Jeep. After 3 tries it started and I went to drive off and as I was accelerating my Jeep did it again finally it stayed on and I was able to drive to a safe location. My Jeep sounded real strange not like normal. This is the 7 th or 8th time this has happened since I had my Jeep not even a year to date.

- Spring, TX, USA

problem #18

Oct 242013

Grand Cherokee 8-cyl

  • 129,000 miles

A D V E R T I S E M E N T S

Once again as I was driving my vehicle shut down (jerked real hard) and I lost all driving capability etc power steering, speed control..... I was driving on the freeway when my Jeep shut down it was during morning rush hour traffic. It was hard for me to glide over to the shoulder when everyone around you is going 60 mph and you have no power steering. When I was able to get to the shoulder I placed the Jeep in park and turned the vehicle off and removed the key and put the key back in and it started right up. This has been happening everyday now and why searching the internet I've ran across on here and elsewhere that I am not the only one having problems like this with my year and make. It is really dangerous and im surprised there hasn't been a recall yet or a terrible possible fatal accident due to the vehicle being non responsive in fast heavy traffic.

- Spring, TX, USA

problem #17

Oct 092013

Grand Cherokee 8-cyl

  • 125,000 miles
I was driving my 2007 Grand Cherokee overland 5.7L hemi and the truck just cuts off with no warning and then all the warning lights came on and car stopped in the middle of the road during morning rush hour traffic. Car restarted after a few tries and the key was removed from the ignition. As I see this is an on going issue with the 5.7L hemi Jeep Grand Cherokee overland's and there has been no resolution to this problem. It can cause a major accident and a huge lawsuit against Jeep. This should be seriously looked into an a recall should be done for all the other Jeep owners that have this same problem all over the untied states.

- Spring, TX, USA

problem #16

Oct 072013

Grand Cherokee

  • 125,000 miles
As I was driving my car jerked real hard and all my dash lights came on and my ability to drive my car was useless. My Jeep slowed down on the freeway during morning rush hour traffic almost causing several accidents. As I was trying to restart my Jeep it just keep making a clicking noise and wouldn't stop. I had to pull the key from the ignition and reinsert the key and try to start the Jeep. After 3 tries it started and I went to drive off and as I was accelerating my Jeep did it again finally it stayed on and I was able to drive to a safe location. My Jeep sounded real strange not like normal. This is the 5 or 6th time this has happened since I had my Jeep not even a year to date.

- Spring, TX, USA

problem #15

Aug 082013

Grand Cherokee 6-cyl

  • 77,986 miles
2007 Jeep Grand Cherokee experiencing intermittent violent wobbling instability when driven at speeds 30-mph & greater. Vehicle is never used off road. Jeep has been in shop 56-days cumulative since Aug 09, Jeep keeps saying parts are backordered. I picked up car two times after repairs & had to bring vehicle back to Jeep within a day both times because problem recurs. Dealer has charged for 3 separate repairs and problem is still not corrected. I paid for first repair a front end bushing out of pocket $220 to fix this wobble, which didn't resolve issue. My car insurance company then paid Jeep for a new drive shaft replacement $1,348 to fix the wobble, which didn't resolve issue. My car insurance company then paid Jeep $2,165 for a new transmission torque converter to fix the wobble and told Jeep they had to guarantee the repair or would need reimbursement. Jeep replaced torque converter and insurance paid them for repair. I had the car less than 24-hours and wobble occurred again at approximately 35 to 40-mph. Car is now back at Jeep service as of 10/05/13. I had bought this car new from Chrysler Jeep. It has always only been used for home private use. All replacement parts are Jeep parts. Even the tires when replaced are the same exact make and model that had came with the vehicle when it was first bought. Jeep last said before I picked up car after they replaced torque converter that they drove car 100 miles and didn't experience the wobble again. After I picked up car wobble occurred in less than 24-hours / under 30-miles of driving. When I brought it back Jeep was upset and said they didn't feel it before I picked it up and that they would have to reimburse my insurance if this wasn't fixed. Now what? the car is now back at Jeep since yesterday Oct 06. Yesterday was the first time they gave me a loaner car that I am using.

- Williston Park, NY, USA

problem #14

May 012013

Grand Cherokee

  • 77,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving 65 mph, the steering wheel failed without warning. The contact was able to coast the vehicle onto the road side. The vehicle was towed to a local mechanic to have a diagnostic performed, which located the failure at the power steering pump. The vehicle was repaired. The power steering pump was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000 and the current mileage was 81,000.

- Springfield , VA, USA

problem #13

May 272013

Grand Cherokee 4WD 8-cyl

  • 87,080 miles
A week ago before incident, power steering pump fluid level showed normal. About 63 miles later, the vehicle got steering wheel become stiff and near impossible to turn either direction. Then engine overheated very quickly and then engine stalled without warning. There was no "engine check" warning on instrument. A/C stopped working just before overheated. Found antifreeze solution leaked out into street surface. Next day, the vehicle had to tow and delivered to Jeep dealer sane date as incident. They informed me about problem was failed power steering pump assembly because of fluid leaked. That same pump also drive twin cooling fans instead of electric motor. I learned Chrysler knew about this incident and then redesigned later model quietly. I also found many incident from online forum as so many owners have same kind of experience. There was no recall from Chrysler because it related to near lock-up steering wheel. If I drive over 65 mph on I-95 would lead lost control with steering wheel. No computer system detect this situation because there was no sensor to watch for fluid level in the steering pump. No warning at all until incident. Paid 100 dollars for lifetime service contract through Chrysler. This situation, Chrysler should recall to prevent lost steering control and avoid engine overheating and possible engine damage. They avoid to use electric cooling fans to save money. Use hydraulic from power steering pump was not smart way included lack of sensor(s) for computer for early warning. This kind of incident, must recall to correct the situation as I asked them if new power steering pump had been updated. No answer this question and learned the pump made by Toyota and there are many owners as mentioned above that face unexpectedly failures. This incident consider as dangerous and harmful to owner/passenger(s) safety.

- Springfield, VA, USA

problem #12

May 162013

Grand Cherokee 8-cyl

  • 115,100 miles
As I was driving my Jeep shut off and I was unable to steer and started to slow down in the middle of the freeway going 65 mph. I was unable to get out of the road and on to the shoulder causing several cars to almost hitting me. When the Jeep stopped I put the SUV in park and tried starting all it did was make noise. I then stepped on the brake and put in neutral and tried starting it and it wouldn't start. I waited a few minutes put the Jeep back in park and tried again and it started but I'm scared to drive in now. This happened to me 4 times now but the other times it is when I am either coming off the freeway or on a city street not going that fast and in that much traffic.

- Spring, TX, USA

problem #11

Mar 262013

Grand Cherokee

  • 111,236 miles
As I was driving on the interstate my Jeep (2007 overland 5.7L hemi) shut off at the speed of 65mph with no power steering it was hard for me to try to get over as my Jeep was going slower and slower other cars are approaching and honking and scaring me. I thought I was going to be hit. I was able to pull the Jeep off tot he side to put the car in park and try to start it again. It took a few times and it started but acted sluggish all the way home and believe me I stayed on the shoulder side and went real slow. They should recall this because this isn't the first time this has happened to me or other Jeep owners from what I have read. ## VIN failed ##

- Spring, TX, USA

problem #10

Feb 272013

Grand Cherokee

  • 109,000 miles
While driving the vehicle the engine will randomly shut off (stall), this occurs at any speed and any driving condition, occasionally it will be very difficult to restart, taking multiple tries. This is extremely dangerous especially when turning corners or coming off the freeway and merging into traffic. Was almost rear ended when truck stalled and would not start I even put in neutral with no help and it just kept jumping.

- Spring, TX, USA

problem #9

Jan 142013

Grand Cherokee

  • 105,250 miles
Driving down road and engine stalled. Loss of power steering and power brakes. Put car in park and the car still moved wouldn't restart had to switch ignition off and take key out of ignition before engine would start. Stalls at random without any engine malfunction lamps. Hazard to be driving on road. Problem still unknown and vehicle is out of extended warranty.

- Spring, TX, USA

problem #8

Jun 082011

Grand Cherokee 4WD 8-cyl

  • 41,000 miles
Shortly after changing the spark plugs in my wife's 2007 Grand Cherokee overland the vehicle would stall on deceleration. I thought it might be an isolated incident, but the stalling continued frequently. The engine completely shuts down and the vehicle must be stopped or put in neutral while coasting to be restarted. After conducting some internet research I found this to be a common problem with the 2007 Grand Cherokee with hemi's. I was amazed at the number of occurrences of this happening among this vehicle. There are Jeep forums (www.jeepforum.com/forum/F67/2007-Jeep-grand-Cherokee-overland-stalling-problem-1147825/) that discuss this issue in depth. The vehicle stalls less frequently than it did when I first changed the spark plugs, but it still happens. The most recent occurrence was on November 1, 2013 when my wife was picking my son up from school. Chrysler corporation fails to take a stance on the problem denying that the problem exist. I have spoke to my local dealer's service department about the problem and they denied any knowledge of it. I would sale the vehicle, but in good conscience I could not do that to another individual. Several dealerships have replaced the upper and lower wiring harnesses on several vehicles and this seems to have resolved the problem. Again to restate the problem it seems to occur after the spark plugs are changed in the vehicles. This would lead one to believe that disturbing the position of the wiring harness effects the vehicle. Chrysler no longer manufacturers that wiring harness, as they are on the third version of it. This in itself would lead you to believe that Chrysler has some knowledge of a problem, but will not issue a recall or take any official position. My main concern is for my wife and children's safety while riding in this vehicle. I ask that you please take an in-depth look into this situation.

- Lillington, NC, USA

problem #7

Aug 252011

Grand Cherokee 6-cyl

  • 41,000 miles
Driving at night, doing 50 mph when vehicle engine cut off - could not pull off road, apply brakes or steer.towed in. "repaired by dealership" only to occur again in 6 days when engine would not start at all. Again, sent for repair, five days in shop. Occurred again the very next day - would not start. Has been at dealership another week and they still have no solution to problem. Husband is totally disabled and we must have a dependable vehicle. We bought it used with only 37,000 miles on it so we thought it would be almost new. Cannot take a chance of the engine cutting off while on a busy highway!

- Mathias, WV, USA

problem #6

Dec 012010

Grand Cherokee

  • 27,600 miles
The contact owns a 2007 Jeep Grand Cherokee. The contact was driving approximately 30 mph when the vehicle would no longer accelerate and came to a stop. The check engine light was illuminated and the steering wheel became abnormally stiff. The contact was able to move the vehicle to the side of the road and turned the ignition off. When the contact restarted the vehicle, the vehicle jerked but the contact was able to drive the vehicle to his residence. The failure persisted at least sx times and the vehicle was taken to the dealer where the technician advised that the transmission module control would need replacing. The manufacturer was contacted and advised they would work with the dealer in assisting with repairs. The vehicle was not repaired. The approximate failure mileage was 27,600.

- South Lyon, MI, USA

problem #5

Jun 042010

Grand Cherokee 4WD 6-cyl

  • 38,000 miles
Car will decelerate, and will not respond to depressing of the accelerator pedal. Occurs at various speeds and traffic conditions. Contacted dealership, began to describe issue, without describing the make and model, and the repair-shop was able to then tell me the make and model of my vehicle without me previously disclosing. (already had gear shift module replaced once before, and since the issue occurred 14 months later, dealership refuses to cover expense of replacement.) this is a very dangerous issue, and as stated before, occurs at various times and traffic conditions, and there are no preceding warnings or other indicators that foreshadow the occurrence. Car is now at 42,000 miles, yet it is in need of a 3rd shift module, seems highly unlikely. Dealership needs to declare a recall or when the customer has the problem, they fix it without further expense to the consumer. I bought this Jeep new, and its my 4th one, however, I am extremely disappointed with their customer service, and the quality of vehicle they are producing, and will not ever purchase their vehicles again.

- Denver, CO, USA

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