This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) and stated that the part needed was not available for an extended period of time. The dealer did not provide a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.....updated 07/22/15 updated 10/06/2017
The contact owns a 2008 Jeep Grand Cherokee. When the ignition was turned to the on position, the vehicle did not start. The contact stated that the key had to be turned to the off position then back to the on position in order for the vehicle to start. Once the vehicle was started, it would not shift out of the park position unless the ignition was turned to the off position and back to the on position. The failure recurred continuously in cold weather. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V567000 (electrical system) three months ago. The dealer stated that the parts to do the repairs were still not available. The contact felt the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
I have received a recall letter prior to this date and when I called the dealer they said they had no information on this recall. I was parked and when I turned the key it stuck after the car tried to start back in the accessory position. I asked the dealer how long before the details and parts would be in. Still no details to date. Any update when I can get an appt. Concerns me the other part of this recall is vehicle shuts down while going down the road? thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Timberlake, OH, USA
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While driving the vehicle on the hwy all the interior lights on the dashboard flickered on, and then the car lost power. Has happened multiple times since the, and we haven't driven it in 3 months. Chrysler sent us a recall notice last year, but still has not manufactured a part to replace this safety recall. Recall # P57 / NHTSA 14V-567. Since this problem started I have wasted time and money trying to have it repaired..... and it keeps on happening. Jeep dealers should issue loaner cars, until they have a part to fix this.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving at 55 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V567000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 79,000. Updated 6/8/15 updated 06/11/15
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the notice for NHTSA campaign number: 14V567000 (electrical system) was received in October of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: (electrical system) and stated that the parts needed were not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The vehicle has shut off randomly with key in on position, once happening while driving. Dealer states there is no open recall on this and to remove key rings from keys. Only thing inserted at time of issue is key fob removed from emergency access key so not a key weight issue, driver is short so knee can not contact at all.
The contact owns a 2008 Jeep Grand Cherokee. When starting the engine, the vehicle failed to start. The failure recurred several times. The vehicle was towed to a dealer. The technician diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The contact received a notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 105,600.
The contact owns a 2008 Jeep Grand Cherokee. Upon attempting to restart the vehicle, the instrument cluster gauges and sensors flickered. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) and stated that the parts were not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The approximate failure mileage was 35,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
I was driving the vehicle at 68mph on the freeway when the airbag light came on. Three minutes later the car indicated that the rear passenger door was open (which it was not). About 30 seconds later the passenger side-curtain airbag deployed which almost caused me to crash because it was so loud.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Updated 5/12/15
The contact owns a 2008 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V567000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the vehicle was not serviced under the recall because the part needed was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Problem started with the key fob not releasing when trying to turn off the vehicle and will stick between the ignition and auxiliary positions. I have to wait for 10-15 minutes or disconnect the battery cables in order to remove the key fob and lock my vehicle. Now the key fob will move to the auxiliary position or in between the auxiliary and on position while driving. This has caused the engine to stall and almost caused me to have an accident on the highway with my children in the vehicle. Jeep/Chrysler has been absolutely no help as I have been told that my Jeep was produced one month after the effective date of the ignition recall and they will not fix it. I went to the Jeep dealership where I purchased the vehicle and was told that this was a "common problem" but a month later I am still waiting for the ignition module. Now I have a Jeep that I believe is not safe for my family to travel in and am constantly getting a run-around from the dealership when attempting to get this problem repaired.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that there was extreme difficulty in getting the key to turn over on several occasions. The contact mentioned that the vehicle stalled several times. The vehicle was taken to the dealer several times for multiple repairs that did not repair the vehicle. The details of the repairs were unknown. The contact received notification of NHTSA campaign id number: 14V567000 (electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the air bag, windows, moon roof and air conditioner failed. The contact stated that NHTSA campaign number: 14V567000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed for the repairs were not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The failure mileage was 38,000. Updated 5/5/15 updated 9/29/2017
A D V E R T I S E M E N T S
- Broadway, VA, USA