This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V567000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 60,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was not available. The dealer was contacted and was unable to provide a time frame from when the parts would become available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the delay. The contact had not experienced the failure.
Was advised of recall 14V567000 affecting my vehicle about 6 months ago. Was told no parts available to repair ignitions. About 3 months ago started to have starting problems with ignition. Contacted dealer and told that we had to keep waiting for parts. Now vehicle is horrible to try to get the ignition to start. Have to keep turning key fob back and forth. Contacted dealer again for ignition repair and we were told only to contact Chrysler customer assistance. Contacted Chrysler and they told us to get car serviced. But service dept says they can't replace ignition without approval on limited parts from Chrysler. Giving us a headache and inoperable car. Made a complaint to them and now they told us we misunderstood directive from service. They got service to allow us to schedule brining in car. Next available date of service is in three weeks. And we have to pay costs upfront as no parts available still for this recall that was issued over 6 months ago. Getting frustrated with inoperable car.
The contact owns a 2008 Jeep Grand Cherokee. While driving at 35 mph, there was a sudden increase in engine rpms. The vehicle was taken to a dealer. The technician was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The failure mileage was 141,000.
3/15/15 several months ago I received a notice of a safety recall (P57/NHTSA 14V-567) that the frequency operated button ignition key (fobik) may stick between the "start" and "run" position, which may result in the loss of certain electrical features and/or a loss of engine power, power steering assist, and/or poser brake booster assist in addition to other possible electrical malfunctions. The notice also stated I would be contacted again by Chrysler when the remedy part is available. I called a local dealer and was told the parts indeed were unavailable. I have not heard anything further from Chrysler. I have experienced a few minor malfunctions with warning lights but fortunately nothing serious. However, this is taking too *%^&%*( long. What is the problem" really, is Chrysler making an effort to remedy this problem" I am uncertain of the date, because there is no date on the notice; the date listed above is an estimate.
- Wyalusing, PA, USA
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The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign id number: 14V567000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experience a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle would suddenly shut off. The contact also indicated difficulties when attempting to switch the gear selector and the ignition key becoming stuck. The manufacturer was not notified of the failures. The contact mentioned that a notification for NHTSA campaign number 14V567000 (electrical) was received in July 2014. After contacting the dealer on multiple occasions the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The failure mileage was 55,000. Updated 4/20/15
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V567000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. Updated 04/13/15 the consumer stated the vehicle would cut off while driving. This has ocurred 50 times or more. The ignition may have been sticking and causing the failure. Updated 11/12/15
2008 Jeep Grand Cherokee. Consumer writes in regards to vehicle stalls while driving and when attempting to start it. The consumer received a recall letter. However, the letter stated there was no part to permanently fix the problem. Recall # 14V567000.
Purchased the vehicle used with approximately 57,000-58,000 miles in 2011. Two separate front end collisons at above 35 mph with deer in rural area. No air bag ever deployed in May 2014 with mileage at approximately 109,852 the key would lock in the ignition and could not be removed. Car was still running, dash lights would stay on and shifter could be moved. Took to maloy Ford in jasper, Alabama. They "repaired" using a "win kit - transmitters and win" it has been working since that time. Question: Is the ignition repaired" is the electrical system still in need of the recall part that was not yet available at time of notification of recall"
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving approximately 55 mph, the vehicle stalled without warning. The vehicle was taken to the dealer, who diagnosed that the front module computer was replaced but the failure recurred. The vehicle was included in NHTSA campaign id number: 14V567000 (electrical system). However, the part needed to do the repair was unavailable. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle failed to start without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 130,000.
Have had nothing but problems with this Jeep. Purchased it as a certified pre-owned and it has been in the dealer for service a substantial amount. Main issue is the car does not start when I turn the key fob. Have got towed to the dealership three times with this same issue, once in May 2014, again in July 2014 and again in September 2014. Dealer cannot find solution to fix. Coincidentally, I receive a notice from Chrysler in November 2014, notice number P57 which states there is a recall on the ignition! I went for (3) weeks in may and a full month in July with a loaner! four months after I receive the recall notice, the problem is not fixed. My ''ad hoc'' solution when car does not start is to slam the door with the key in the ignition position. This seems to start the car. Pitiful that this is how I must start the car now as there seems to be nothing else I can do...
I received a recall notice about 4-5 months ago for my 2008 Jeep Grand Cherokee. It is recall P57/NHTSA 14V-567 for an ignition switch. It states that some of the vehicles may experience a frequency operated button ignition key(fobik) that may stick between the "start" and "run" position. This may result in the loss of certain electrical features. It continues to state that the ignition position may result in the loss of certain electrical features and/or a loss of engine power, power steering assist, and/or power brake booster assist. I called the Chrysler group recall assistance center 1-800-853-1403 and they told me that they do not have the part in and have no idea when the part will be in. I find this very disturbing and quite frankly not acceptable. This is a serious safety issue that can cause my car to shut off while driving and possibly crash. In my opinion that is not an acceptable response to thousands of people that are experiencing this and waiting to have this repaired. It has already been 4-5 months since the notice was mailed out. How is it possible to still not have the part in and/or an eta on when the part will be in stock" having ending the recall notice with "we're sorry for any inconvenience, but we are sincerely concerned about your safety" doesn't exactly speak to the response I received when I called Chrysler. Four to five months have passed and still no eta on when the part will be here. How concerned is Chrysler" please, any help with this matter would be greatly appreciated not only for myself, but also for all of the other individuals that have to hear this non-sense from Chrysler. This is putting thousands of people at a severe safety risk.
The contact owns a 2008 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V567000 (electrical system); however, the parts needed were not available. The dealer was contacted and stated that the parts were still not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Twin Mountain, NH, USA