This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that while driving at 65 mph, the front driver's side tire lost air quickly and abruptly. The contact pulled over and noticed that the valve stem on the tire had failed and fractured apart. The vehicle was taken to an independent mechanic where it was diagnosed that the valve stems on the vehicle had failed and needed to be replaced. The failure recurred one other time, with the rear driver's side tire. The contact spoke to world Jeep Chrysler Dodge Ram 681 shrewsbury ave, shrewsbury, NJ 07702 who stated that the contact should speak to Goodyear, the tire manufacturer. The tire manufacturer stated that the contact should speak to the vehicle manufacturer as they were not responsible for the valve stems or rims. The manufacturer was made aware of the failure, stated that they knew nothing about the matter, and provided the number to NHTSA. The approximate failure mileage was 102,850. Updated 10/05/17
Tire gauges broke off / 3 crumbled off the tires and 4th just broke off in the mechanics hand! these broke off between may & Nov 2010. Also air bag side contacts in steering column {air bag light is on} July 2015.
I have michilen tires which are laoded with dry rot cracks. There is plenty of thread still left on tires but need to be replaced due to rot on thetires I have had several issues with flat tires. The valve stem are literally breaking off when adding air to my tires. So Jeep knew of this problem with bad valve stem in 2008 yet they kept using them in 2009"????????? how many people have to have blow outs/accidents before someone is held accountable??????????"
Second incident regarding tire sensor monitor. Mechanic checked tire pressure and tsm deflated tire and had to be replaced. While driving at 40 mph, tire pressure light comes on and tire immediately deflates.
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that the front passenger's side tire had a slow leak. The vehicle was taken to a tire shop for inspection where they stated that the valve stem needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified. The failure mileage was 40,000.
- East Point, MI, USA
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The contact owns a 2009 Jeep Grand Cherokee. The contact stated while driving 65 mph, the rear passenger side tire deflated. The vehicle was driven onto the emergency lane and the contact noticed that the valve stem retracted inside the rim. The vehicle was inspected by a towing company who stated that the valve stem was corroded and needed to be replaced. The vehicle was repaired but the failure recurred on the front passenger side tire. The manufacturer was notified of the failure. The failure mileage was 49,500.
The contact owns a 2009 Jeep Grand Cherokee. The contact stated that while exiting the vehicle, there was a hissing noise coming from the rear driver's side tire. The vehicle was taken to a private mechanic where it was advised that the valve stem sensor needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired but the failure recurred. The approximate failure mileage was 65,000 and the current mileage was 72,000.
I was driving on the garden state parkway North traveling approximately 65mph (the speed limit) and I was in the left lane of the three lane local lanes. I drifted too far to the left and hit the rumble strips on the side of the road. Immediately, my TPMS light came on and I pulled over right away. Apparently, my TPMS sensor on the tire broke and was letting air out of my tire. What happened was, the metal screw that is around the metal valve stem sheered off and nothing was holding the valve stem/TPMS in place except for the air pressure inside the tire. When I ran over the rumble strip, it must have dislodged the sensor and started letting air out of my tire. I went to a tire shop and they found a broken TPMS sensor and they replaced the valve stem with a standard non-TPMS valve stem. My tire was undamaged and is back on the rim, so it was 100% a problem with the TPMS sensor. Furthermore, last year, I had a similar problem. I got a flat tire and my TPMS was damaged. Now, looking back, I feel that the TPMS must have failed causing my flat tire. In that incident, my tire was destroyed because of the flat. I notice now that Chrysler has a newer version of their TPMS sensors that go on the wheel. The new version has a rubber valve stem, while the ones on my vehicle have a metal valve stem. Obviously, Chrysler has found an issue with the metal ones and have updates their parts. I think that this is a serious issue and even though I am ok, I can forsee this causing major problems. Chrysler should have my remaining TPMS sensors replace at no cost to me.
Tire had gone flat twice for with no damage to the tire it self. With further inspection there was a crack found on the rear face of the wheel starting from the inside and working out to the tire sealing surface. There is no damage to the tire and no bend or scraps in the aluminum wheel indicating an impact. There is corrosion in the crack which would lead one to believe this to be a fatigue crack and it being in the wheel for some length of time. Vehicle was inspected by dealer, photos where taken and the dealer left the decision to replace the aluminum wheel up to the regional service manager. The regional service manager denied the claim on the basis of wheels being a wear item. This was relayed via the dealership service manager. I have photos of the wheel, and the wheel itself is available for inspection. It is clear that this is not an impact crack, but instead a fatigue crack. At this point in time we are not driving the vehicle for fear the other wheels might be doing the same thing.
As I was driving my 2009 Jeep Grand Cherokee on a highway at approx 70 mph my left rear tire instantly went flat immediately following a low tire pressure indicator. When I stopped my car to check the flat I noticed that the tire valve (tire pressure monitor wheel sensor) was gone. When I changed the tire I realized the pressure sensor fell into the wheel because the threaded nut that holds the sensor in place failed and broke in two causing the tire to loose all its air at once. I checked the retaining nuts on the remaining wheels to discover they were all cracked badly and could fail at any time. I later learned from the dealer that Chrysler has updated the part number to a new rubber valve sensor, and the sensor I have is no longer available. Chrysler knows about the problem but to my surprise has not issued a technical service bulletin or a recall. What if it had been a front tire that went flat causing an accident resulting in injury or death to myself or someone else? I've called Chrysler cust assistance and am working it out with them currently. But from what I've gathered so far they don't see this as a safety issue. To me this is a huge liability issue, and an even bigger safety concern.
A D V E R T I S E M E N T S
- Lincroft, NJ, USA