Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,719 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee brakes problems

brakes problem

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2011 Jeep Grand Cherokee Owner Comments (Page 3 of 14)

« Read the previous 20 complaints

problem #226

Sep 102014

Grand Cherokee 4WD 8-cyl

  • miles

A D V E R T I S E M E N T S

2011 Jeep Grand Cherokee Laredo a P14 recall was received. The consumer was informed the parts were not available and was placed on a waiting list. Also, the sun roof function was inoperative, the leather was separating from the dashboard and the rotors were completely rusted.

- North Babylon, NY, USA

problem #225

May 152014

Grand Cherokee

  • 65,000 miles
I called local dealership to have recall performed. The dealer put me on a "list", I have not heard back from them since. I have contacted them and they said I was still on the list. I consider brakes to be a very important system in the function of my vehicle.

- Bismarck, ND, USA

problem #224

Jan 312015

Grand Cherokee

  • 90,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving at 15 mph, the brakes failed to respond without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

- Oklahoma City, OK, USA

problem #223

Jan 202015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Petaluma, CA, USA

problem #222

May 302014

Grand Cherokee 4WD 8-cyl

  • miles
I have received 3 recall notices regarding my 2011 Jeep Grand Cherokee (NHTSA 14V154, 14V530 and 14V391). After receiving notice 14V154 I contacted the local dealership (larry H miller in boise Idaho) and was informed that the parts were back ordered with no date when parts would be available. This information was repeated in September. Having now received 3 recalls I attempted to schedule to have all 3 resolved at the same time. However, when I tried to schedule a service, I'm told that, while parts are available, they will not order the parts until I bring my vehicle in first. When I asked why they stated that they needed the VIN number. However, they not only have my vehicle information on record and I had the VIN available during the call. I asked to complete the service order on the phone and was told it was "policy" to schedule service appointments only when the vehicle is present and only then will they order parts. This dealership has exceeded the reasonable amount of time to complete the repairs and is creating an unreasonable barrier to completing the services.

- Meridian, ID, USA

problem #221

May 142014

Grand Cherokee 4WD 8-cyl

  • 34,000 miles
I've been receiving recall notices on a Jeep I purchase last February (used) on recalls P14, P36 and P54. I continuously call Jeep to have these issues repaired and am told the parts are not available, Jeep hasn't shipped or they just have too many recalls. How do I get my recalls fixed before I do have a crash?? I am concerned.

- Sun Prairie, WI, USA

problem #220

Jan 092015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The contact did not experience a failure.

- Las Vegas, NV, USA

problem #219

Jan 012015

Grand Cherokee 4WD 6-cyl

  • miles
2011 Jeep Grand Cherokee. Recall sent for vehicle regarding brake booster. The consumer received the recall six months ago, and the parts are still not available.

- Owensboro, KY, USA

problem #218

Jul 072014

Grand Cherokee 4WD 8-cyl

  • 25,000 miles
We received brake booster recall notice (P14/NHTSA 14V-154) back in July 2014. We immediately called dealer. They said they would order the part. Now 6 months have passed. Dealer reports that "they are working on customers who responded in June, 2014 and will get to us as Chrysler releases more parts." Six months seems like an unreasonably long time to wait for recall parts.

- Port Orchard, WA, USA

problem #217

Nov 032014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V532000 (service brakes, air) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.

- Greenville, TN, USA

problem #216

Jan 242014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Gaintsville , GA, USA

problem #215

Dec 292014

Grand Cherokee

  • 87,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While depressing the brake pedal, the vehicle hesitated to come to a complete stop. The failure recurred multiple times. The vehicle was taken to a mechanic and fluid was placed in the front differential, but the failure persisted. The contact received a notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however the part was not available to perform the repair. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000.

- Princeton , WV, USA

problem #214

Aug 112014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Hazelton, PA, USA

problem #213

May 162014

Grand Cherokee 4WD 8-cyl

  • miles
None of these three recalls have been addressed by Chrysler or my dealer. They are recall #'S14V-154;14V-391;14V-530 respectively. The dealer is claiming that Chrysler is not providing the necessary parts to remedy the recalls. I don't want my family at risk during the winter months with the brake booster issue, or stranded on the side of the road as a result of the fuel pump issue. Please consider this my formal complaint against Chrysler group llc.

- Troy, NY, USA

problem #212

Dec 272014

Grand Cherokee 4WD 6-cyl

  • miles
Unable to get parts at dealer. Key auto mart in moline I have contacted them many times and they state they can't get the parts. I have recall notices for a fuel relay pump and brake booster.

- Taylor Ridge, IL, USA

problem #211

Jun 022014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), 14V530000 (electrical system).the contact stated that the parts were not available for months in order to perform the recall remedy. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the delay. The contact did not experience a failure.

- Spokane, WA, USA

problem #210

Jul 012014

Grand Cherokee

  • miles
We received a recall for the brake booster. So we made an appointment in July and took it in to ferrario car sales in wysox pa. They told us they would call us in a month or two to get it fixed. In early October, I personally went to ferrario and asked about the recall. They told me they were still waiting on parts, indefinitely. I also asked them about the sun visor recall and was told they needed to see it but it would be the same result. Now we have received a recall notice on the fuel pump relay. But why have these recalls if the dealerships will not fix your vehicles. I have received three different recall notices and two about the fuel pump relay. I have tried to have the recalled parts fixed on my vehicle and have yet to be successful in getting the dealership to repair a single recalled item.

- Wyalusing, PA, USA

problem #209

Dec 262014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V530000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- St. Louis Park, MI, USA

problem #208

Dec 252014

Grand Cherokee

  • miles
We received three recall notices P14, P36, P54 in October. The local dealer told us on November 1 that we would be called within 6 weeks when the parts had arrived. Never receiving a call, I called on December 19 and was told that we were #42 on a wait list to be called when the dealer had time to service the car, perhaps as late as April. This does not seem the "reasonable time" mentioned on the recall notice. Please help.

- Tuscaloosa, AL, USA

problem #207

Aug 112014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V530000 (electrical system), and 14V391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.

- Sandy, UT, USA

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