Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,719 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee brakes problems

brakes problem

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2011 Jeep Grand Cherokee Owner Comments (Page 4 of 14)

« Read the previous 20 complaints

problem #206

Sep 152014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V154000:(service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.

- Austin, TX, USA

problem #205

Dec 082014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign id number: 14V391000 (electrical system), and NHTSA campaign id number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Lewes , DE, USA

problem #204

Dec 032014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign id number: 14V391000 (electrical system) and NHTSA campaign id number: 14V530000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Montgomery, TX, USA

problem #203

Jun 012014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V530000 (electrical system), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

- Bridgeport , WV, USA

problem #202

Nov 202014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V530000 (electrical system), NHTSA campaign id number: 14V391000 (electrical system) and NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Prescott, AZ, USA

problem #201

Nov 152014

Grand Cherokee

  • 34,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving approximately 50 mph, the brakes became inoperable and the brake warning indicator illuminated. The vehicle was towed to a dealer where it was diagnosed that the vehicle needed a brake booster. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000.

- Rochster , MI, USA

problem #200

Apr 082014

Grand Cherokee 4WD 8-cyl

  • 39,000 miles

A D V E R T I S E M E N T S

When the Jeep Grand Cherokee vehicle is exiting the freeway or when coasting with no pressure on the accelerator, the vehicle stalls. Engine power is lost, power steering is lost, and power braking is lost leading to a significant inability to control the vehicle. The vehicle is unable to restart until it comes to a complete stop in the roadway and is put into park. This issue has occurred on four separate occasions before Chrysler even issued a recall. Chrysler has now notified me by mail of a recall for the fuel relay which could cause a stall and crash and has recommended I take the car to a dealer for repair. After taking the car to the dealer, the dealer has stated that no problem can be found and they cannot recreate the issue. The Jeep dealer has no evidence showing them that the problem is occurring as a result of the fuel relay even with the recall in effect. The dealer has advised me to pick up the car and wait until parts are available to fix the recalled part. This means they have advised me to drive the car with this potentially fatal flaw. This is as of November 18th, 2014. Chrysler's recall department has advised by phone I drive the car to another Jeep dealership to see if another service department can diagnose the issue. This recommendation puts myself and the public at risk of serious injury or death. There has been no temporary repair suggested or a date when a permanent fuel relay replacement part will be available. No alternative transportation has been provided or offered. I am without a means of transportation while my vehicles is not functioning due to safety reasons.

- San Diego, CA, USA

problem #199

Nov 172014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V53O00 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Canal Futone, OH, USA

problem #198

Nov 162014

Grand Cherokee 6-cyl

  • miles
We received 3 recall notices related to the brake booster, the totally integrated power module, and a short in the visor lamp. We called our local dealership and each time we called, they told us they did not have the parts and they would call when they did receive them. They still have not called and the first recall notice was issued more than 6 months ago.

- Livermore, CA, USA

problem #197

Apr 302014

Grand Cherokee 4WD 6-cyl

  • miles
Brake booster recall P14 / NHTSA 14V-154. Dealership: Herb chambers Chrysler of danvers MA. Dealer has been unable to remedy this within a reasonable time (7 months), and we are concerned as this is a life threatening recall if the brake booster fails again. We replaced the brake booster previously with a faulty brake booster in November 2013, at this same dealership. We have been told there is a waiting list and there is "nothing" that can be done.

- Wenham, MA, USA

problem #196

Nov 082014

Grand Cherokee

  • 75,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact indicated that the key failed to turn in the ignition and prevented the vehicle from starting. The dealer was notified of the failure. After inspecting the vehicle, the technician diagnosed that the fuel pump and brake booster needed to be replaced. However, the parts were not available in order to repair the vehicle under NHTSA campaign number: 14V530000 (fuel system) and NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The dealer would not release the vehicle back to the contact until the manufacturer provided a remedy to repair both recalls due to the potential safety issue. The vehicle was not repaired. The approximate failure mileage was 75,000.

- Hauppauge, NY, USA

problem #195

Jun 162014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign number: 14V391000 (electrical system), NHTSA campaign number: 14V530000 (fuel system), and NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The contact had not experienced a failure.

- Sunnyside , WA, USA

problem #194

Sep 092014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V530000 (electrical system), and NHTSA campaign number: 14V391000 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.

- Warwick, NY, USA

problem #193

Nov 132014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The VIN was unavailable. The contact had not experienced a failure.

- East Falmouth, MA, USA

problem #192

Nov 042014

Grand Cherokee

  • 61,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system wiring) and NHTSA campaign number: 14V530000 (electrical system). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the check engine light was continuously illuminated. The manufacturer was made aware of the failure. The failure mileage was 61,000.

- Mcadoo, PA, USA

problem #191

Sep 082014

Grand Cherokee 4WD 6-cyl

  • 45,513 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign numbers:14V391000 (electrical system), 14V154000 (service brakes, service brakes, hydraulic), and 14V530000 (electrical system). The contact stated that the vehicle was inoperable. The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The approximate failure mileage was 45,513. Updated 2/24/15 updated 5/11/16

- Moreno Valley, CA, USA

problem #190

Jun 022014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification for NHTSA campaign number: 14V154000 (brakes), NHTSA campaign number: 14V53000 (electrical system) and NHTSA campaign number: 14V391000 (electrical system). The dealer and the manufacturer were contacted on multiple occasions and they informed the contact that the parts needed to repair the vehicle were not available and no estimated time to receiving the parts was provided. The contact had not experienced a failure.

- Springfield, IL, USA

problem #189

Oct 092014

Grand Cherokee 4WD 6-cyl

  • miles
2011 Jeep Grand Cherokee. Consumer had to have the vehicle towed to the dealer, to have the brake booster replaced, which was done prior to the recall. The consumer is requesting reimbursement. The dealer found the brake booster had deteriorated.

- Lancaster, PA, USA

problem #188

Aug 062014

Grand Cherokee 4WD 6-cyl

  • miles
I brought my Jeep in to meadowland Ford in carmel NY for recall P14 on August 6,2014. I was told they had to order a part and they would call me when it came in. I have called several times and was told they still don't have the part. I have since received 2 more recalls on this vehicle P36 and P54. Please complete my first recall so I can have the other 2 fixed. What is the delay?

- Baldwin Place, NY, USA

problem #187

Aug 182014

Grand Cherokee

  • 92,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated the brake pump failed. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). However, the part was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The approximate failure mileage was 92,000.

- Brick, NJ, USA

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