Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,719 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee brakes problems

brakes problem

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2011 Jeep Grand Cherokee Owner Comments (Page 8 of 14)

« Read the previous 20 complaints

problem #126

Jul 152014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received two recall notifications for NHTSA campaign numbers: 14V391000 and 14V154000 (service brakes, service brakes, hydraulic). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Savage, MN, USA

problem #125

May 182014

Grand Cherokee 4WD 8-cyl

  • 64,823 miles
On 5/18/2014 I lost all power assisted braking due to a failed brake booster. On Monday, 5/19-2014 I had it replaced at a local shop in shields, mi. In accordance with Chrysler's recall notice P14-NHTSA 14V-154, I submitted a reimbursement request for $382.82 to Chrysler customer assistance at P.O box 21-8007, auburn hills, mi later that month and a submitted a follow up request on August 5, 2014. To date I have received neither a reimbursement nor acknowledgement of my requests.

- Saginaw, MI, USA

problem #124

May 012014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) in may of 2014. The contact notified multiple dealers on several occasions in reference to the recall and was informed that the parts were still unavailable to repair the vehicle. The contact had not experienced a failure.

- Junction City, KS, USA

problem #123

May 012014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) was received in may of 2014. The contact stated that that the dealer was contacted on several occasions where they informed that the part was not available. The contact did not experience a failure.

- Junction City, KS, USA

problem #122

Jun 072014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep grand chreokee. The contact received notification of NHTSA campaign number:14V154000 (service brakes, service brakes, hydraulic). The part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN number is unavailable.

- Halifaz, NC, USA

problem #121

May 062014

Grand Cherokee

  • 48,704 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- English, IN, USA

problem #120

Sep 042014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Waukesha, WI, USA

problem #119

Sep 042014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (electrical). However, the parts were not available. The contact mentioned that the vehicle had to be added on a waiting list. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure.

- Castle Rock, CO, USA

problem #118

May 272014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Pontevedra Beach, FL, USA

problem #117

Aug 072014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, hydraulic. However, the part to do the repair was unavailable. The contact stated that the manufacturer has exceeded a reasonable amount of time for the recall repair. The manufacturer has not been made aware of the issue. The contact has not experienced a failure.

- South Hamilton, MA, USA

problem #116

Jun 102014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- State College, PA, USA

problem #115

Mar 122014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Havre, MT, USA

problem #114

Aug 192014

Grand Cherokee 4WD 6-cyl

  • 52,000 miles
Chrysler has a recall number14V-154. I have tried to get the recall taken care off at several dealer ships in the greater detroit area w/O success due to missing parts. About two weeks ago the brake booster on my Jeep went suddenly out and I barely avoided an accident. I estimate that the loss of brake power is around 80-90%. many times I am towing a boat and if that would have been the case when the brake booster went out I could not have avoided crashing into the car ahead of me. The re-call notice is taking the issue way to lightly. " the driver may be required to apply additional application force to apply the brakes during sub freezing driving conditions" the fact it with all the force I could apply the car barely came to a stop. No warning about to avoid towing. And certainly the temperature where way above sub freezing. Since the incident I have my car in the shop and as of today nobody is able to tell me when they will receive parts. This issue is huge and Chrysler has to understand the big potential of fatal or badly injured crashes especially when considering the towing capability of that vehicle. I am also sure that Chrysler is selling new cars which have the new part in question installed instead of taking care of current owner how are in danger losing their brakes while driving daily. I am also convinced that cars returned on lease will have the new components installed so they can be re-sold. I hope this complain finds the right ear and makes Chrysler put a higher priority and urgency on this matter. At the moment they see it to lightly.

- Northville, MI, USA

problem #113

Feb 012014

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, hydraulic); however, the parts needed for the repair were unavailable. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the repair. The dealer did not expect to receive enough parts to repair the vehicle. The contact was placed on a waiting list with seventy other names. The manufacturer stated that they were trying to expedite the process. The contact had not experienced a failure. Updated 12/9/14

- Groveland , MA, USA

problem #112

Jun 232014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V154000 (service brakes and service brakes hydraulic) and stated that the parts were not available. The manufacturer was contacted. The contact did not experience a failure.

- Pagosa Springs, CO, USA

problem #111

Jun 072014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number 14V154000 (service brakes, hydraulic). However, the part needed to remedy the recall was unavailable. The manufacturer was not made aware of the issue. The contact had not experience a failure.

- Marcellus , NY, USA

problem #110

Mar 282014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that there was air in the brakes upon applying the brakes intermittently. The contact applied force to the brake pedal to ensure the vehicle came to a complete stop. The contact received notification for recall NHTSA campaign id number: 14V154000 (service brakes and service brakes hydraulic). However, the parts were not available in order to perform the recall repairs. The contact mentioned that after several months the parts became available and the vehicle was repaired. The manufacturer was notified of the failure and the delay. The failure mileage was unknown.

- Conshohocken, PA, USA

problem #109

Jun 022014

Grand Cherokee

  • 30,000 miles
P14/NHTSA 14V-154 recall was not conducted even after we brought the car in and then I contacted [xxx] at the Jeep service dept.. (212 765 6634) three times. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- New York, NY, USA

problem #108

May 192014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The dealer could not repair the vehicle for three months because the parts were not available. The manufacturer was notified. The contact had not experienced a failure.

- Urbana, OH, USA

problem #107

Aug 212014

Grand Cherokee

  • 60,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the brake pedal failed to respond. The vehicle was taken to a dealer where it was diagnosed that the brake booster needed to be replaced. The contact referenced NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) but the dealer stated that the part for the recall repair was not available. The failure mileage was 60,000.

- Syracuse, NY, USA

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