Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
3 / 27
Injuries / Deaths:
7 / 0
Average Mileage:
40,863 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee electrical problems

electrical problem

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2011 Jeep Grand Cherokee Owner Comments (Page 10 of 24)

« Read the previous 20 complaints

problem #291

Oct 012014

Grand Cherokee 4WD 6-cyl

  • 66,000 miles

A D V E R T I S E M E N T S

Early Oct. My vehicle started to have a issue with starting. So I just ignored it for a few weeks as time went on it got worse and worse. So on October 30th I did some research. Found that it was a tipm problem I was occurring. Mind you I am mechanically incline I do work for a car company and fix cars all day. So on Oct 31st I took it to Suburban Chrysler in troy mi. They did 2 recalls and said you have a tipm issue. Ok covered under warranty" nope! $1190 to fix. I state to the service advisor [xxx], there is a recall for the same issue. He states it dose not apply to your vehicle. I state I don't understand. But there is a fix can I have my vehicle repaired the same way. He states no. So I need to buy a whole tipm where others just get a bypass? they state yes. F*** that. I remove my vehicle from there. I call Chrysler for any kind of support. Nothing. No assistance. No words of advice. I tell them, how do I drive my car if it stalls or wont start. Sorry cant help you. Am I supposed to drive my car? they cant tell me if I can drive my car. That up to me they state. So there not sure if I should drive or not. Over the weekend I contemplated about where to take my vehicle to get fixed. I guess ill pay $1190 Monday goes by. I get home and sure enough a recall notice in my mail. You mean to tell me they did not know 3 days earlier? they just wanted me to pay $1190. So his commission check is nice. I know how it works. Little did they know I was a service advisor for Chrysler for over a year!!!! now its 11/21 and my vehicle did not start this morning due to the fuel pump running all night.... now if the fuel pump burns out do they replace that under the recall" there is a trick. If it runs when the vehicle is off. Open the hood and slap the fuse box and it will turn off. Mind you it was 11degress here this morning. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Washington, MI, USA

problem #290

Nov 212014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V530000 (electrical system), however the part was not available for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Kalamazoo, MI, USA

problem #289

Nov 202014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V530000 (electrical system), NHTSA campaign id number: 14V391000 (electrical system) and NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Prescott, AZ, USA

problem #288

Nov 142014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled intermittently. The failure recurred several times. The contact indicated that the last time the failure occurred, the vehicle was not able to be restarted. The contact received assistance from the police to push the vehicle to the side of the road. The vehicle was towed to an authorized dealer who indicated that the alternator needed to be replaced. The vehicle was not repaired. The contact was included in recall NHTSA campaign id number: 14V530000 (electrical system).however, the dealer indicated that the tipm part was not available and the alternator was the remedy to fix the vehicle. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was not available.

- Chandler, AZ, USA

problem #287

Nov 052014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.

- Winsted, CT, USA

problem #286

Nov 192014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Pittsford, NY, USA

problem #285

Nov 182014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V530000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Glenmoore, PA, USA

problem #284

Nov 182014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V53000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure.

- Manhasset, NY, USA

problem #283

Nov 132014

Grand Cherokee

  • 69,700 miles
My car would not start, it only cranks up, but it is not drivable and I will not put my life at risk for operating a defected vehicle on the highway, when it could stall and result in a car crash. My safety is not guaranteed at this time. Last Friday morning, my vehicle was towed to the closest dealership to be service and parts are not available. Chrysler has not provided repair parts (the internal pump relay) to the dealerships in the area and there is no expected time of when these parts will become available. The dealership will not provide me with a loaner or pay for a rental car, while my car is being repaired. Chrysler is not being helpful is remedying the situation at hand.

- Memphis, TN, USA

problem #282

Nov 172014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V53O00 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Canal Futone, OH, USA

problem #281

Sep 052014

Grand Cherokee 4WD 8-cyl

  • 42,000 miles

A D V E R T I S E M E N T S

Bought this vehicle in June 2014 with 36,700 miles on it from somerset Jeep in somerset MA. 1st issue was car was having trouble starting. Taken to quirk Jeep in marshfield MA on September 5th issue was fuel pump circuit does not power up in tipm installed relay harness and fuse starts fine now. Cost is $375.68, which I had to put on my credit card. 2. car starts smoking, which terrifies me and my 7 year old son for fear of the Jeep blowing up or catching on fire! so I have to have it towed to quirk by aaa on Thursday October 16th. They tell me that it is a problem with the module in the fan. The whole fan has to be replace for $1000. Don't get car back til Monday night October 20th. It isn't covered under warranty and I can't get a rental car unless I pay for it. I can"T work or do anything! quirk gave me a break and only charged me $400 but that is still a lot of money for a single mom who was without her car for ?4 days. 3. Wednesday October 22nd my check engine light comes on. The issue is evap leak, star case open for fuel filler tube. Ordered filler tube as not in stock. Quirk says they will help out again a little, but charge is going to be around $400 but won't know until it gets fixed sometime next week and it takes about 2 hours for repair. More time lost from work. 4. November 16th---car will not start. It will not turn over or make any noise. Triple a came out to the house, got it started once and then it shut off and would not start again. Aaa guy said it is not the battery. Car being towed to quirk Jeep right now on 11 17 14 at noon. Quirk says 'no idea when they can look at' my Jeep! I pay $434.37 a month for my Jeep loan! car has about 47,000 miles on it now and I am terrified to drive it for fear it won't start! I can't work. I have no money for christmas! what do I do" please help me!

- Humarock, MA, USA

problem #280

Nov 162014

Grand Cherokee 6-cyl

  • miles
We received 3 recall notices related to the brake booster, the totally integrated power module, and a short in the visor lamp. We called our local dealership and each time we called, they told us they did not have the parts and they would call when they did receive them. They still have not called and the first recall notice was issued more than 6 months ago.

- Livermore, CA, USA

problem #279

Jun 162014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign number: 14V391000 (electrical system), NHTSA campaign number: 14V530000 (fuel system), and NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The contact had not experienced a failure.

- Sunnyside , WA, USA

problem #278

Sep 092014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V530000 (electrical system), and NHTSA campaign number: 14V391000 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.

- Warwick, NY, USA

problem #277

Nov 132014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- St. Cloud, FL, USA

problem #276

Aug 012014

Grand Cherokee

  • 45,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle stalled on numerous occasions. The contact received notification of NHTSA campaign number: 14V530000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. The VIN was not available.

- Imperial, PA, USA

problem #275

Nov 062014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V530000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Costa Mesa, CA, USA

problem #274

Nov 012014

Grand Cherokee

  • 32,500 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The contact received NHTSA campaign number: 14V53000 (electrical system) in November of 2014. The manufacturer and the dealer were contacted and the contact was informed that part needed to repair the vehicle was not available. There was no estimated date for when the part would be available. The failure mileage was 32,500.

- Manhatten, KS, USA

problem #273

Nov 042014

Grand Cherokee

  • 61,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system wiring) and NHTSA campaign number: 14V530000 (electrical system). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the check engine light was continuously illuminated. The manufacturer was made aware of the failure. The failure mileage was 61,000.

- Mcadoo, PA, USA

problem #272

Sep 082014

Grand Cherokee 4WD 6-cyl

  • 45,513 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign numbers:14V391000 (electrical system), 14V154000 (service brakes, service brakes, hydraulic), and 14V530000 (electrical system). The contact stated that the vehicle was inoperable. The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The approximate failure mileage was 45,513. Updated 2/24/15 updated 5/11/16

- Moreno Valley, CA, USA

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