Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
3 / 26
Injuries / Deaths:
7 / 0
Average Mileage:
40,836 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee electrical problems

electrical problem

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2011 Jeep Grand Cherokee Owner Comments (Page 2 of 24)

« Read the previous 20 complaints

problem #448

Jul 162016

Grand Cherokee

  • 60,200 miles

A D V E R T I S E M E N T S

1st the sensor for "key not detected" displayed.I had it fixed at the dealership. Shortly after, it returned but this time all the sensors on the dash lit up and the vehicle transmission dropped in gear. Almost got rear ended by a truck on the highway.the speedometer shut down and the wipers turned on. I pulled over and turned off the vehicle. Once it finally restarted, it would not get off the park gear. Finally after 4 attempts it restarted and I was able to drive home. It died in my driveway. Would not restart.I had it towed to the dealer. Its been there for approx. 2 weeks. They said they cant find the problem and have called they're techs at they're corporate head quarter's to assist them. According to many forums on line this seems to be a common problem. This should be a recall. The dealer admitted to finding a melted part. This is a costly repair that they claim my warranty will not cover! my vehicle dramatically dropped in speed while driving on a major highway. If that's not considered a safety issue and the fact that there is an obvious fire hazard with the dash or the fuse box is insane!! there is a high potential for an electrical fire to break out due to a faulty design. The vehicle is electronic and the transmission has features that changes the operation of the vehicle while driving! I would like to see anyone drive in front of a tractor trailer on a major highway and suddenly drop the transmission to 1st gear (high RPM and dramatically drops speed) and see how all of the sudden you can create a major accident like I almost did! this needs to be looked into.

- South Plainfield, NJ, USA

problem #447

Feb 262016

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chandler, AZ, USA

problem #446

Jul 022016

Grand Cherokee

  • 90,000 miles
Alternator has failed. Charging fault and battery fault light came on shortly before vehicle died completely. Upon replacing battery, vehicle started but battery did not charge and died again while driving causing a stall in traffic without sufficient charge to power hazard flashers necessitating a tow truck to come and remove vehicle.

- Ashland, WI, USA

problem #445

Jun 212016

Grand Cherokee

  • 67,855 miles

A D V E R T I S E M E N T S

I took my 2011 Grand Cherokee to the dealer for the normal maintenance. However, there were a couple of recalls so I asked them to take care of them. Recalls were related to the fuel pump relay and to the sun visor (which apparently can short-circuit and cause a fire). There was a firmware update for the tipm also so I got that done too. 3 weeks later, I get on my car, I put the ignition to on and the wipers went on, I tried to turn them off and I couldn't. this is a list of all the symptoms: - turn signals not working - rear wiper not working - front wipers on - traction control off and no way to turn it back on - buttons on the steering wheel not working, none of them, except for the ones that control the radio - heated steering wheel, tow/haul, traction control and 110V plug switches not responding - interior lights not working - headlights worked but no way to control high or low beams I did some research online, found that some other people were having the same issue and some of them said that they had the issue resolved by leaving the battery unplugged overnight, it didnt work. I took the wipers out (since I couldn't turn them off) and took my car to the dealer (without turn signals). They've had the car for 2 days already, yesterday they called me back and told me they were still trying to determinate the issue but that it could be a defective tipm. I have no idea of how much this is going to cost to get fixed but the truth is, I got this car 2 months ago, looked perfectly fine, very well maintained and now I will probably have to put more money out of my pocket to get this thing resolved. Reading on the forums I have also become aware of the big safety issues that a faulty tipm may cause, read of people's cars stalling in the middle of traffic! I am really concerned now about my safety and I wish I didn't buy this car.

- San Juan, PR, USA

problem #444

Jun 192016

Grand Cherokee 4WD 8-cyl

  • 64,500 miles
Was slowing down from 50 mph to make a left hand turn. As I was entering the turn, at about 30 mph, the engine shut off. All dash lights still functional, radio was still on, turn signal still on. There was no sputtering. Lost power steering and power braking (and any other items that are not functional while in "run" mode). Shifted to "neutral", but it would not start because the transmission was not in "park". pulled to the side and stopped the vehicle, put it in "park". started like nothing had happened. There were no warning lights before shutdown, there are no service lights or obd II codes stored in computer. Was using the push button starter, the key fob was in my pocket.

- Brooklyn Park, MN, USA

problem #443

Jun 102016

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Schaumburg, IL, USA

problem #442

Jun 052016

Grand Cherokee

  • 27,000 miles

A D V E R T I S E M E N T S

On June 5, 2016 @ 2:00am I was awakened by popping sounds from outside. I got up to see an orange ball of light, I went to the window and felt the heat from it and seen my Jeep was on fire. If not for the fire department showing up my house would have likely burned also. The car was parked under the carport in the driveway and no one was driving it the previous day.

- Statesville, NC, USA

problem #441

May 022016

Grand Cherokee 4WD 8-cyl

  • miles
2011 Jeep Grand Cherokee. Consumer writes in regards to second sun visor recall notice states may experience a high resistance short wiring after service repair may result in an inoperative vanity lamp and /or electrical fire. The dealer informed the consumer, the previous recall did not fix the problem with the vanity lamp wiring. The dealer informed the consumer, the parts were not available.

- Santa Rosa, CA, USA

problem #440

Feb 012016

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boothbay Harbor, ME, USA

problem #439

Jan 142016

Grand Cherokee

  • 91,705 miles
The contact owns a 2011 Jeep Grand Cherokee. When the contact attempted to start the vehicle, there was an abnormal knocking noise. In addition, while driving 40 mph, the heat failed to operate. The vehicle was taken to a dealer where it was diagnosed that the side blend air door actuator failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 91,705.

- Waldorf, MD, USA

problem #438

May 132016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

On Friday evening and Saturday morning we start the vehicle and the key became extremely hot to the touch after pulling out of ignition. The key has never done this before. We tried the spare key and it did same thing. We turned car for awhile, tried a couple hours later key was not hot. Sunday morning went to start car drove awhile key became hot. We filed a complaint last week about the dashboard and the lights flickering, the lights and tire light and gas light still flickering.

- Houston, TX, USA

problem #437

May 092016

Grand Cherokee

  • 118,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that all the instrument panel warning indicators illuminated. The vehicle was not diagnosed or repaired. Two years prior to the failure, the vehicle was repaired under NHTSA campaign 14V530000 (electrical system). The vehicle was also included in NHTSA campaign 15V879000 (electrical system, interior lighting ) however the parts to perform the repair were unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000. VIN tool confirms parts unavailable.

- Houston, TX, USA

problem #436

Sep 122015

Grand Cherokee

  • 72,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that when having NHTSA campaign number: 14V530000 (electrical system) performed on the vehicle, that the tipm unit placed on the vehicle to repair the issue was from a Jeep Wrangler and the contact did not believe it was an adequate fix. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

- Buckholts, TX, USA

problem #435

Feb 162016

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boothbay Harbor, ME, USA

problem #434

Apr 112015

Grand Cherokee

  • 69,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at 15 mph, the vehicle stalled without warning. The vehicle was restarted after several attempts. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred after the vehicle was serviced under NHTSA campaign number: 14V530000 (electrical system). The vehicle was taken back to dealer where the fuel pump relay was replaced again but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 69,000.

- Sterling Heights, MI, USA

problem #433

Apr 072016

Grand Cherokee

  • 63,500 miles
Defective alternator with 63500 miles, alternator failed 4-7-16 alternator failed while driving I believe that the 2011 Jeep Grand Cherokee should be included in this recall

- Oregon, OH, USA

problem #432

Jul 012015

Grand Cherokee

  • 70,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While accelerating from a stop, the vehicle stalled without warning. The failure was experienced numerous times. The vehicle was repaired according to NHTSA campaign number: 14V530000 (electrical system); however; the repair did not correct the failure. The manufacturer was notified. The approximate failure mileage was 70,000.

- Fort Worth, TX, USA

problem #431

Feb 122016

Grand Cherokee

  • 48,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving at various speeds, the ABS, check engine, four wheel drive, anti-skid, and air ride warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the PCM module needed to be replaced. The failure recurred several times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.

- Delton, TX, USA

problem #430

Apr 052016

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Weston, CT, USA

problem #429

Mar 012016

Grand Cherokee

  • 48,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an unknown, the vehicle stalled and failed to restart. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch module needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 48,000.

- Cleveland, GA, USA

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