CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
7 / 44
Injuries / Deaths:
9 / 0
Average Mileage:
51,424 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee electrical problems

electrical problem

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2011 Jeep Grand Cherokee Owner Comments (Page 23 of 37)

« Read the previous 20 complaints

problem #300

Dec 082014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign id number: 14V391000 (electrical system), and NHTSA campaign id number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Lewes , DE, USA

problem #299

Dec 052014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V53000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Westminster, MD, USA

problem #298

Nov 162014

Grand Cherokee

  • 39,200 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the ignition push-to-start button failed to start the vehicle several times. The failure was progressing as the weather changed causing the vehicle to take longer to start. Also, the contact mentioned that the vehicle stalled several times while on a major highway which almost caused a crash. The dealer was notified of the failure and indicated that the part and the remedy were not yet available. The vehicle was included in recall NHTSA campaign id number: 14V530000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,200.

- Yonkers, NY, USA

problem #297

Dec 032014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign id number: 14V391000 (electrical system) and NHTSA campaign id number: 14V530000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Montgomery, TX, USA

problem #296

Dec 032014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Austin Town , OH, USA

problem #295

Jun 012014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V530000 (electrical system), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

- Bridgeport , WV, USA

problem #294

Nov 192014

Grand Cherokee 6-cyl

  • 94,227 miles

A D V E R T I S E M E N T S

I am having trouble starting the engine. It usually takes several attempts before the engine actually starts. The check engine and electrical problems lights are lit during attempts to start the engine.

- North Potomac, MD, USA

problem #293

Nov 132014

Grand Cherokee 4WD 6-cyl

  • 37,000 miles
Our car stopped working and we were stranded. I was stranded with my 3 year old child. The vehicle's alarm went off and the tires locked making it difficult to tow. We called the Chrysler twice and they cannot tell us when the parts will be arriving. The dealership fixed the totally integrated power module ( the part listed in my recall notice). However, Chrysler refuses to reimburse me for my expenses until they receive parts. It has been a month and I paid $1400.17 for the recalled part and labor.

- Scottsdale, AZ, USA

problem #292

Nov 212014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform the contact when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Columbia , SC, USA

problem #291

Nov 212014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V530000 (electrical system), and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Henry , VA, USA

problem #290

Oct 012014

Grand Cherokee 4WD 6-cyl

  • 66,000 miles

A D V E R T I S E M E N T S

Early Oct. My vehicle started to have a issue with starting. So I just ignored it for a few weeks as time went on it got worse and worse. So on October 30th I did some research. Found that it was a tipm problem I was occurring. Mind you I am mechanically incline I do work for a car company and fix cars all day. So on Oct 31st I took it to Suburban Chrysler in troy mi. They did 2 recalls and said you have a tipm issue. Ok covered under warranty" nope! $1190 to fix. I state to the service advisor [xxx], there is a recall for the same issue. He states it dose not apply to your vehicle. I state I don't understand. But there is a fix can I have my vehicle repaired the same way. He states no. So I need to buy a whole tipm where others just get a bypass? they state yes. F*** that. I remove my vehicle from there. I call Chrysler for any kind of support. Nothing. No assistance. No words of advice. I tell them, how do I drive my car if it stalls or wont start. Sorry cant help you. Am I supposed to drive my car? they cant tell me if I can drive my car. That up to me they state. So there not sure if I should drive or not. Over the weekend I contemplated about where to take my vehicle to get fixed. I guess ill pay $1190 Monday goes by. I get home and sure enough a recall notice in my mail. You mean to tell me they did not know 3 days earlier? they just wanted me to pay $1190. So his commission check is nice. I know how it works. Little did they know I was a service advisor for Chrysler for over a year!!!! now its 11/21 and my vehicle did not start this morning due to the fuel pump running all night.... now if the fuel pump burns out do they replace that under the recall" there is a trick. If it runs when the vehicle is off. Open the hood and slap the fuse box and it will turn off. Mind you it was 11degress here this morning. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Washington, MI, USA

problem #289

Nov 212014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V530000 (electrical system), however the part was not available for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Kalamazoo, MI, USA

problem #288

Nov 202014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V530000 (electrical system), NHTSA campaign id number: 14V391000 (electrical system) and NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Prescott, AZ, USA

problem #287

Nov 142014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled intermittently. The failure recurred several times. The contact indicated that the last time the failure occurred, the vehicle was not able to be restarted. The contact received assistance from the police to push the vehicle to the side of the road. The vehicle was towed to an authorized dealer who indicated that the alternator needed to be replaced. The vehicle was not repaired. The contact was included in recall NHTSA campaign id number: 14V530000 (electrical system).however, the dealer indicated that the tipm part was not available and the alternator was the remedy to fix the vehicle. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was not available.

- Chandler, AZ, USA

problem #286

Nov 052014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.

- Winsted, CT, USA

problem #285

Nov 192014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Pittsford, NY, USA

problem #284

Nov 182014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V53000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure.

- Manhasset, NY, USA

problem #283

Nov 182014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V530000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Glenmoore, PA, USA

problem #282

Nov 132014

Grand Cherokee

  • 69,700 miles
My car would not start, it only cranks up, but it is not drivable and I will not put my life at risk for operating a defected vehicle on the highway, when it could stall and result in a car crash. My safety is not guaranteed at this time. Last Friday morning, my vehicle was towed to the closest dealership to be service and parts are not available. Chrysler has not provided repair parts (the internal pump relay) to the dealerships in the area and there is no expected time of when these parts will become available. The dealership will not provide me with a loaner or pay for a rental car, while my car is being repaired. Chrysler is not being helpful is remedying the situation at hand.

- Memphis, TN, USA

problem #281

Nov 172014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V53O00 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Canal Futone, OH, USA

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