CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
3 / 27
Injuries / Deaths:
7 / 0
Average Mileage:
40,927 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee electrical problems

electrical problem

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2011 Jeep Grand Cherokee Owner Comments (Page 3 of 24)

« Read the previous 20 complaints

problem #434

Apr 112015

Grand Cherokee

  • 69,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at 15 mph, the vehicle stalled without warning. The vehicle was restarted after several attempts. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred after the vehicle was serviced under NHTSA campaign number: 14V530000 (electrical system). The vehicle was taken back to dealer where the fuel pump relay was replaced again but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 69,000.

- Sterling Heights, MI, USA

problem #433

Apr 072016

Grand Cherokee

  • 63,500 miles
Defective alternator with 63500 miles, alternator failed 4-7-16 alternator failed while driving I believe that the 2011 Jeep Grand Cherokee should be included in this recall

- Oregon, OH, USA

problem #432

Jul 012015

Grand Cherokee

  • 70,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While accelerating from a stop, the vehicle stalled without warning. The failure was experienced numerous times. The vehicle was repaired according to NHTSA campaign number: 14V530000 (electrical system); however; the repair did not correct the failure. The manufacturer was notified. The approximate failure mileage was 70,000.

- Fort Worth, TX, USA

problem #431

Feb 122016

Grand Cherokee

  • 48,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. While driving at various speeds, the ABS, check engine, four wheel drive, anti-skid, and air ride warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the PCM module needed to be replaced. The failure recurred several times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.

- Delton, TX, USA

problem #430

Apr 052016

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Weston, CT, USA

problem #429

Mar 012016

Grand Cherokee

  • 48,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an unknown, the vehicle stalled and failed to restart. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch module needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 48,000.

- Cleveland, GA, USA

problem #428

Jun 222015

Grand Cherokee

  • 89,627 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the check engine light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic module needed to be replaced. The vehicle was repaired; however, only the codes were erased. The contact received notification of NHTSA campaign number: 15V879000(electrical system, interior lighting), but the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 89,627. VIN tool confirms parts not available.

- Antelope, CA, USA

problem #427

Mar 062016

Grand Cherokee 4WD 8-cyl

  • 33,000 miles
While braking the engine shuts off. This happened three times. I took it to the dealer I bought it from and they said it was worn spark plugs and replaced them. The next day it stalled again. I was coming off the freeway off ramp and it just died. No warning lights on the dash. The dealer was unable to determine a cause for the stalling issue. Updated 04/18/16.

- Sacramento, CA, USA

problem #426

Nov 012014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V53000 (electrical system) was received in November of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Angels Camp, CA, USA

problem #425

Mar 012015

Grand Cherokee

  • 57,000 miles
The contact owns a 2011 Jeep Grand Cherokee. While driving at various speeds and while depressing the brake pedal to reduce speed, the vehicle would suddenly shut off. After pressing the start button, the engine restarted and the vehicle operated normally. The vehicle was taken to the dealer who was unable the diagnose the cause of the failure. The manufacturer was not notified. The failure mileage was 57,000.

- Albany, NY, USA

problem #424

Feb 112016

Grand Cherokee

  • 50,510 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the alternator disconnected and failed. The vehicle was taken to the dealer where the failure was unable to be replicated. The manufacturer was notified of the failure. The contact also received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting) and the contact was unable to receive the part within a reasonable time to schedule the repair. The approximate failure mileage was 50,510. Updated 04/22/16

- Farmingville, NY, USA

problem #423

Feb 092016

Grand Cherokee

  • 90,000 miles
Jeep will only start with remote starter. Push button start does not work. I had the fuel pump replaced however, am just learning of a tipm recall for this model. Vehicle was in stationary position in my garage when it would not start.

- Jonesboro, GA, USA

problem #422

Oct 292015

Grand Cherokee

  • 48,000 miles
1. none of the controls on the steering wheel work. I cannot use the controls to change channels on my radio or increase / lower the volume. I cannot use the telephone hands free controls when trying to make a phone call... 2. all of the interior lights inside the vehicle stopped working. Regardless of what car door is opened 3. light came on saying traction control was off. The light was a picture of a car with two squiggly lines behind it. I tried pressing the traction control button on the dash board panel alongside the steering wheel heater button. But it would not work. 4. my windshield wipers will not turn off (have to remove the fuse in order to stop the wipers). I tried squirting the windshield washer fluid --- but it will not work. My rear window wiper will not turn on.... even though I tried to turn it on several times. 5. I have no turn signals. They would not come on no matter how many times I flipped the lever up or down. Major safety issue 6. my horn does not work - major safety issue 7. my headlights will not go to high beam even though the dial is set to auto. Not to mention my windshield was defective and had to be replaced (leaks lots of water when raining) replaced --- steering control module (part # 1he80hl9af) - according to northwest Jeep in beaverton Oregon that was the issue -not did not fix a single issue totally integrated power module (part # 68244852aa) - according to other complaints, this part also needs replaced (seems that part of th tipm was replaced - the whole unit should have been replaced.) we are extremely upset and displeased with Chrysler.... for the poor quality of the parts they used when building my 2011 Jeep Grand Cherokee overland. We bought this 2011 Jeep Grand Cherokee overland in June 2015 and for being 4 years old, it should not being having all these problems!!!

- Beaverton, OR, USA

problem #421

Jan 052016

Grand Cherokee

  • 64,000 miles
Vehicle had external fuel relay installed over a year ago by dealer. This vehicle had not experienced an issue with the fuel relay. Now vehicle is having the same issues - engine stopping for no reason, even while driving - as described in the complaints about the tipm. Very dangerous and the "fix" by fca, appears to not be a permanent fix.

- Owensboro, KY, USA

problem #420

Sep 082014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Dearborn Heights, MI, USA

problem #419

Mar 012015

Grand Cherokee

  • miles
Issue: Intermittent stalling started after completion of tipm fuel relay recall repair. Stalls while driving, de-accelerating from highway speed (60mph+) between 30-40mph when braking preparing to make a turn, causing loss of vehicle control. Has never happened with in town driving. Intermittent. No stutter or shutter. All engine power ceases with no power brakes or steering. All electronic stay on. No cel or stored codes. Always restarts by placing transmission in neutral and pushing the start button. Recall performed: Crowe auto group, 1-21-15 90,578mi began: March 2015 32 days at a dealer, 5 dealer visits, 2 dealers. Still no fix. Dealer has experienced stalling. Have full list of time line and service paperwork.

- Toulon, IL, USA

problem #418

Oct 012014

Grand Cherokee

  • 85,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the tipm was replaced in October of 2014 due to electrical issues that caused the vehicle not to restart after driving and parking. In December of 2014, the contact received a recall notice for the tipm to be replaced. In addition, while driving various speeds, the vehicle would suddenly shut off for approximately 15 seconds before suddenly restarting itself. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 85,000.

- Westminster, CO, USA

problem #417

Dec 022015

Grand Cherokee

  • 57,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that he received NHTSA campaign number: 14V391000 (electrical system) and was waiting for approximately six months for the recall part. The contact mentioned that he was informed that he would be contacted when the parts would to become available. The manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure related to the recall but the details were not available. The approximate failure mileage was 57,000.

- Harrisburg, PA, USA

problem #416

Dec 232014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system) and 14V530000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Quincy, IL, USA

problem #415

Nov 182015

Grand Cherokee

  • 79,378 miles
The engine shuts off randomly while driving

- Severna Park, MD, USA

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