While making a turn the steering and the brakes locked up and the engine shut off, causing me to lose control of the vehicle. This has happened twice 8 months apart. I've done the recall for the relay switch in 2015. This happened again (2nd time) yesterday April 9th, 2018. I almost hit a car at a light it was terrifying. The dealership has my Jeep now and said they can't diagnose unless they have an error code or unless it happens while the technician is driving it. Is Chrysler going to have people drive these SUV's and ignore that people could die" this is an extremely urgent situation. I don't feel safe driving my Jeep that I love. Please help"

- Virginia Beach, VA, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving 30-75 mph, the vehicle shut off without warning. Additionally, the brake pedal was applied, but failed to respond. The vehicle was taken to a local dealer (autonation Chrysler Dodge Jeep Ram and Fiat, 2201 victory dr, columbus, ga 31901), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The dealer attached a history recorder to the vehicle. While driving at unknown speeds, the vehicle stalled and the traction control and service four wheel drive indicators illuminated. The contact was able to restart the vehicle. The manufacturer was not notified. Also, while driving at unknown speeds on March 25, 2018, the windshield wipers spontaneously activated, the radio changed stations, the brake pedal was applied and failed to respond, and the vehicle stalled without warning. The vehicle was towed to landmark Chrysler Dodge Jeep Ram of morrow (50 mount zion blvd, morrow, ga 30260), but was not diagnosed or repaired. The manufacturer was notified and opened case number: 33696515. No further assistance was provided. The failure mileage was 66,000.

- Columbus, GA, USA

Within 5 or so minutes of driving, the car will shut off while driving. This has only happened as mentioned, within 5 minutes of turning on vehicle and starting your commute. It has also happened only under braking and turning circumstances. I have brought the vehicle into a Jeep dealership twice for this issue and both times they have replaced the fuel pump relay switch. The problem still persists. I would estimate this happens once/mo, however, it's happened twice in the last 3 weeks which obviously brought me to the point in which I'm documenting and writing a report. I called the same Jeep dealership this morning and they claim they are not aware of this wide spread problem and would need to dive deeper in order to properly understand the current issue. The service manager suggested that the oil levels could be low, which could cause this issue, but I regularly check my oil levels and this is not the issue. I've noticed that many others have had the same issue and it doesn't look like Jeep has determined what exactly is causing their vechicles to shut off while driving. It's a very scary situation, especially if a large semi or another large vehicle is barrelling down on you while you are under brake and turning, and then all of a sudden you lose power steering and the ability to accelerate through the turn/corner. I would like to better understand what Jeep is doing and what NHTSA knows about this issue and what our options are as a consumer. This is a severe safety issue that needs to be addressed and not by tossing parts at the problem that won't fit it, this just causes the consumer to spend significants amount of money without addressing and/or fixing the problem.

- Driftwood, TX, USA

The car stalled and engine shut off while driving, decelerating around a left turning curve. Lost acceleration capability, power steering, brakes, and electrical system (no emergency flashers). Could barely control car and ended driving through curve, off the road, down into small ravine and into field. Were fortunate to avoid road signs and telephone pole. Car restarted after putting gear in park. Very afraid to drive this vehicle anymore. Not able to get appointment with Jeep dealer for another week. Research shows this could be related to faulty tipm. Our service records indicated this Jeep did receive Chrysler group safety recall P54 (NHTSA #14V530) tipm internal fuel pump relay replacement, which states is a potential cause of the car losing power. Seems to have not prevented the moving car from losing power.

- Lititz, PA, USA

Engine shuts down while driving with no warning. Already had tipm replaced twice. Last thing we were told that it could have been a loose battery terminal. Concerned if the vehicle is safe to drive.

- Trevose, PA, USA

Since September 2017, my 2011 Jeep Grand Cherokee has been in the repair shop four times due to the vehicle not starting. The alternator and battery was checked once per month up until December, but each time I was informed that both parts were in good condition based on the diagnostics. However, after each repair visit the vehicle would not start after a few days. Between repair visits a number of other issues occured: *automatically accelerating at high speed (Jan '18) *engine stalling while driving (Jan '18) *blowing cool air on one side and hot air on the other (Sept '17) *doors locking and unlocking when unattended (Sept '17) *windows going down half way when unattended (Oct '17) *radio powering on when turned to the off position (Nov '17) the most recent incident happened two weeks ago when the car stalled and stopped in the middle of a busy stretch of road with three vehicles in close proximity. Due to ongoing issues, this week I had the car towed to Jeep for another assessment. The Jeep adviser called me back the next day stating my battery and alternator needed to be replaced for $1282 otherwise the car wouldn't start without a constant charge. The battery was just replaced a year ago in June 2017. With all of the issues mentioned it's clear that the 2011 Jeep Grand Cherokee has a design issue/flaw that poses a major safety concern for consumers. The issues that need to be investigated or re-investigated for the 2011 Jeep Grand Cherokee are the alternator and power module replacement. Most, if not all of the issues mentioned could be directly linked to the tipm. My request is that cas, NHTSA, and Chrysler consider or reconsider the above mentioned for both safety concerns and the undue repair expenses paid by consumers that appear to be directly linked to faulty design.

- Mansfield, TX, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving unknown speeds, the rpms and all the electrical components went haywire. The contact drove the vehicle home. The dealer (neuwirth motors, 219 S college rd, wilmington, nc 28403) diagnosed that the tipm was never repaired on the vehicle. The manufacturer informed the contact that the manufacturer warranty expired and suggested that the contact use the extended warranty. The contact took the vehicle to a different dealer (victory Chrysler Dodge, 45 naber drive, shallotte, nc 28470) where it was diagnosed that the tipm was faulty and would cost $1,200 to repair. The vehicle was still at the dealer being repaired. The failure mileage was 132,050. Parts distribution disconnect.

- Wilmington, NC, USA

The push start button has issues starting the engine. There has been a recall for this and the issue still persists. The only way the dealer will fix the issue is if the problem is seen 1st hand and occurs for longer then 8 seconds. I have paid for multiple rental cars and spent multiple hours at the dealer to have this issue fixed and it keeps recurring. Something needs to be done to fix it without re-occurrence. My final point is that yesterday when dealing with this issue my car started after its second try, I then drove onto the street and the engine shut off and the brakes locked up. Luckily there was not any cross traffic because it could have caused a serious accident on a busy street with my daughter and myself in the car. This hse risk has caused me to be very concerned about the drivability of my vehicle and something needs to be done asap!

- Houston, TX, USA

The contact owns a 2011 Jeep Grand Cherokee. On several occasions, while driving, the vehicle stalled and lost power while decelerating from highway speeds. As a result, the steering wheel seized. There were no warning indicators illuminated. The vehicle was taken to covert Chrysler Dodge Jeep Ram (8107 research blvd, austin, tx 78758) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was then taken to nyle maxwell Chrysler Dodge Jeep of austin (13401 ranch rd 620 N, austin, tx 78717) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The contact took the vehicle to mac haik Dodge Chrysler Jeep Ram (3207 S general bruce dr, temple, tx 76504) where it was diagnosed that the fuel pump and the fuel pump relays needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified and a case was opened. No further assistance was provided. The approximate failure mileage was 56,000.

- Austin, TX, USA

Engine cuts off during operation while moving. It usually happens when slowing down to turn going down hill. Vehicle loses power brakes and power steering. Other owners have logged same complaint on forums etc. Very dangerous.

- Greensboro, NC, USA

While decelerating and turning the vehicle will stall and you lose power steering and power brakes. This has occurred 11 times in the past couple years and 3 times in the past month. This has occurred several times while exiting the highway and has caused me to almost crash or have someone drive into the rear of my vehicle. The event leaves no engine codes and the dealer says they can't duplicate. I put the vehicle in neutral and it will start again. This is a huge safety issue for both myself and other motoring public.

- Kingston, MA, USA

Vehicle engine shuts off randomly while driving. This problem has happened multiple times. The engine is not running so there is no power steering or power brakes putting my wife, child, and others around them in danger when this happens. There are numerous and numerous amounts of complaints about this issue all over the web. Chrysler has a recall fix for this issue but their fix is not working, as we have had this "fix" done twice, still having the stalling while driving issue. There are 188,000 other vehicles affected by this. These vehicles are a danger to everyone on the road.

- Burnsville, NC, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving approximately 60 mph, the vehicle stalled. The vehicle was taken to buchanan and young incorporated (713 E main St in burnsville, nc) where it was diagnosed, but the results were undetermined. The vehicle was repaired per NHTSA campaign number: 14V530000 (electrical system), but the failure recurred. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 121,000.

- Burnsville, NC, USA

TL-contact owns a 2011 Jeep Grand Cherokee --- vehicle has been stalling on owner -- Jeep has been in shop four times in less then twelve months for same issue -- recall on other Jeep for same year and make of vehicle. Dealership stated nothing wrong with vehicle but they wont take vehicle as a trade in due to stalling issue ---- vehicle stalled two weeks ago. Contact given number to jeep1recalls associated with this VIN Sep 18,2017 manufacturer recall numbert59 NHTSA recall number17V-572 recall status recall incomplete summary the brake booster water shield may have been incorrectly installed during completion of safety recall P14 (NHTSA 14V 154). An incorrectly installed brake booster water shield may be less effective in diverting water away from the brake booster, creating the possibility for corrosion and subsequent water intrusion of the brake booster. Safety risk water intrusion of the brake booster in a cold climate may lead to freezing and limit the braking ability of a vehicle. Limited braking ability can cause a vehicle crash without prior warning. Remedy inspect brake booster water shield for proper installation. If the brake booster water shield is found to be missing or incorrectly installed, the brake booster must be vacuum tested. Brake boosters that do not pass the vacuum test must be replaced. At the conclusion of this recall the brake booster water shield must be properly installed.

- Ducksberry, MA, USA

While driving at 45 mph started to brake for a right turn yield and car completely shut off. Restarted the car and everything was fine; went to the dealer to run a diagnostics and nothing came up.

- Conroe, TX, USA

Vehicle completely shuts off at speed while making a turn. Problem is intermittent, you loose power steering and brakes. No codes given and no warning vehicle is about to but off. Has happened 8 times in 2 years, is dangerous when exiting highway, need to put car in neutral to restart vehicle.

- Kingsron, MA, USA

The contact owns a 2011 Jeep Grand Cherokee. While the vehicle was parked, the contact noticed oil underneath the vehicle on the carport floor. There were no warning indicators illuminated. The vehicle was taken to opelika Ford Chrysler Dodge Jeep Ram (801 columbus pkwy, opelika, al 36801 (334) 749-8113) where it was diagnosed that the oil filter housing was cracked, which caused the leak. The oil filter housing needed replacement, but the vehicle was not repaired due to cost. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer denied the repairs due to the high mileage of the vehicle. The failure mileage was approximately 89,000. Updated 9/19/18

- Valley, AL, USA

Jeep will crank but not start over, have replaced the fuel pump relay and the fuel pump and the batteries in both fobs vehicle will not start. On the rare occasion I get the Jeep to run it will randomly shut off....last time I was on the freeway going 65mph when the engine shut off and I was almost rear ended because of the Jeep slowing down substantially my 6 year old daughter was in the car and I was terrified.

- Spokane, WA, USA

Vehicle will unexpectedly stall during decelleration and braking. Vehicle loses all power to the motor and power steering, making it difficult to avoid collision and steer vehicle to safety. This happens at high and low speeds, and has occurred on 3 separate occasions in a 2 week time period. This issue was supposed to be addressed by recall number P54; of which I completed on this vehicle in 2014. This issue persists, and I am seeing other owners complain of this identical problem on various forums. Jeep/Chrysler seems to be inconsistent on the coverage of repairs and diagnosis. This is a real safety concern that should be addressed universally.

- Apple Valley, MN, USA

Fcw light on dash went on and all power went off, causing a total loss of steering and control on the freeway. This could easily result in a fatal collision. Updated 9/13/18

- Pleasanton, CA, USA