CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
10.0
really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
64,425 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine sometimes stops running completely while driving at low and at highway speed. It happens when the accelerator is released. It is then necessary to stop; re-start, with no problem, and continue on. Has happened 4 times in last 3 months. Jeep is now at landmark Jeep, springfield, il for on road testing with Chrysler copilot computer installed.
Leaking/ cracked engine oil filter housing. Oil leaking became evident as oil leaking through the engine compartment and to below the vehicle. Required replacement of the engine oil filter housing.
Engine stalled out at 40 mph upon entering a right turn exit ramp. No power steering or brakes were available until I was able to stop the vehicle and restart engine. Concerned if airbags would deploy if engine was off and vehicle in motion.
My 2011 Jeep Grand Cherokee overland V8 hemi stalls while slowing down to turn onto another road, or going from highway speeds to exiting a ramp. It's been occurring for several years. I've already had the fuel pump relay recall fixed twice, and my Jeep still stalls out almost on a daily basis. It turns out Chrysler issued a recall (T36) for 2012-2014 Jeep with alternator issues; however the information I have read on the recall sounds a lot like what is happening to my Jeep. 2011 Jeep gc overland should be included in this recall.
Takata recall I just purchased my Jeep back in June and can view the service history. This complaint in particular has to do with extended crank. My Jeep takes awhile to start. I see that there was a fuel pump relay recall. I see in my service history that my Jeep had this part replaced: 02/02/2015 78,423 mi at jt's Chrysler Jeep Dodge Fiat. Again, according to the symptom/conditions, I am still experiencing the same issue, and would like this fixed as soon as possible because of safety concerns. I am experiencing or have a symptom/condition of a clunk and/or bump felt through the steering wheel under moderate braking or driving over rough roads (19-003-14) part to fix known issue is (ar) 05057539ad shaft, steering column intermediate. I would like this fixed as soon as possible because of safety concerns. I am experiencing a symptom/condition of a powertrain issue. When accelerating, I feel the transmission slipping and the engine makes very noisy and abrupt vibrations. All lubricant is new. I would like this fixed as soon as possible because of safety concerns. My window washing feature does not spew fluid onto front windows, however, will spew liquid on rear window. I would like this fixed as soon as possible because of safety concerns.
- Nashville, TN, USA
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The car randomly won't start. It has full power but does not crank. Many owners with various years of Jeep have had this issue and the dealer often can't identify the problem partly because the car starts after it has been towed. Many owners end up spending $1000's on repairs and tows only to have it continue. It's very dangerous because you never know when or where it will happen. I just had mine towed to the dealer for the fourth time and have been told that I will need to start replacing parts if the car doesn't produce a diagnostic code.
On multiple occasions, our 2011 Jeep Grand Cherokee overland 5.7L engine stalls while braking and trying to turn corners. Recall P54 to replace fuel pump relay to correct this issue was done in November 2015, but the issue has continued. Most recently occurred Sept 8th, 11th and now today the 14th. Had vehicle in for diagnostics on Sept 13th and Jeep technicians were unable to find the problem. When this stalling occurs, there are no warning lights and apparently no fault codes generated. When motor stalls, we lose power steering and brakes and have ended up on the wrong side of road trying to get stopped. This usually happens when decelerating and braking to turn off or onto a highway.
Fcw (forward collision warning) light went on and the engine killed, while in full motion, causing total loss of power steering and control. This has happened while stationary at a stop light and in motion.
My 2011 Jeep Grand Cherokee is leaking from what appears to be coming from the trans cooler part just above the A/C condenser. This seems to be an extremely common issue with the 2011-2013 models.
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).
Jeep GC2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #T36 (NHTSA #17V435).
Jeep GC2011 engine stalls while driving! current recall under Chrysler #T36 and NHTSA #17V435 only covers year 2012-2014. Chrysler needs to be notified to include year 2011. Ongoing issues of staling and complaints for 2011 has been logged since 2012 and is a serious mechanical issue that should be under the recall. If anyone has experienced staling please document and send the complaint or if you know someone who has died from this please file to save others!
Timp recall, was repaired Jan 2015. Today vehicle stalled in traffic, completely shut down and lost power steering, while making a left hand turn. I am lucky I was not in an accident. I was able to restart the vehicle. I have made an appointment with the dealer, but since it was repaired previously, not sure what they will do for me. Obviously there is still a problem the recall did not repair.
The contact owns a 2011 Jeep Grand Cherokee. While driving various speeds, the engine was damaged due to a faulty part that continuously knocked into the engine. The faulty unknown part created indentations in the engine which, in turn, caused an oil leak. The vehicle was repaired on two occasions at an unknown Dodge, Chrysler, Jeep dealer of Warren, Massachusetts for the failure. The manufacturer was not made aware of the failure. The failure mileage was 110,000. The VIN was not available.
Beginning in August of 2016, the car will stall sporadically upon rapid deceleration. Last time in March the car stalled when brakes were applied to avoid an accident on the freeway. Dealer cannot recreate or diagnose the problem and returns the car 'operating as designed.' Car has not been driven since. Problem has occurred 10-12 times and more recently with greater frequency. Rapid declaration usually occurs to avoid a problem, this is the worst time for the car to stall out.
When I come to a stop/slow down the engine intermittently stalls - typically this is when I'm driving on city streets when I'm stopping. It has happened while turning both left and right, going up hill and down hill, and more often when the engine is cool. The fuel level can be full or low and it still happens. Friday May 19, 2017 it happened four times in a 20 mile trip on roads with speed limits ranging from 30mph to 55mph, once at a stop light, once at a round about, once at a stop sign, and once at a left hand turn. P54 recall was already addressed.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at 60 mph, the vehicle shifted into fourth gear independently and stalled after an inclined hill with check engine warning light illuminated. The vehicle was unable to restart. The vehicle was towed to a dealer where it was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated a case has been assigned however it was not guaranteed due to the vehicle was out of the 36 month warranty. The approximate failure mileage was 90,000.
On May 4, 2017, approximately around 7:00pm, I turned right onto a freeway and my steering wheel locked up and the vehicle shut off completely. I was not able to turn the steering wheel and barely was able to make it out of the middle of the road. The engine shut off while driving down the road. I am luck that I did not have a car behind me or I would have caused an accident. How scary!! Chrysler has claimed that they have fixed this!!
A D V E R T I S E M E N T S
- Riverton, IL, USA