Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2012 Grand Cherokee hasn’t seen the same complaint volume as the 2011, at least not yet.

It’s worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Sweedish Magazine’s “moose test”. the test measures a vehicle’s ability to swerve out of the way of an obstacle you wouldn’t want to hit while driving down the road … like a moose.

10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
17,260 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee brakes problems

brakes problem

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2012 Jeep Grand Cherokee Owner Comments (Page 3 of 12)

« Read the previous 20 complaints

problem #181

Jul 152013

Grand Cherokee

  • 600 miles

A D V E R T I S E M E N T S

The contact owned a 2012 Jeep Grand Cherokee. While driving approximately 30 mph, the brake pedal was depressed and failed to respond without warning. As a result, the contact crashed into another vehicle. The contact sustained a back injury that required medical attention. The driver of the other vehicle sustained unknown injuries that required medical attention. It was unknown if a police report was filed. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 14V104000 (service brakes, hydraulic). The manufacturer was notified of the failure. The failure mileage was 600.

- Miami, FL, USA

problem #180

May 212014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Ravenna , OH, USA

problem #179

May 212014

Grand Cherokee

  • 86,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving at approximately 50 mph, the vehicle wobbled. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 86,000.

- Annistonal, AL, USA

problem #178

Aug 012014

Grand Cherokee

  • 12,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the engine would rev and the vehicle would independently decelerate. The failure occurred intermittently. The contact stated that NHTSA campaign numbers: 14V391000 (electrical system), 15V115000 (electrical system), and 14V154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the failure. The failure mileage was 12,000.

- Birmingham , AL, USA

problem #177

Apr 242015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system), 14V154000 (service brakes, service brakes, hydraulic), and 14V391000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Beach Lake, PA, USA

problem #176

Nov 012014

Grand Cherokee 4WD 6-cyl

  • 47,000 miles
The issue described in NHTSA campaign number 14V104000 has been experienced on multiple occasions over the last 18 months. However, my VIN does not indicate that my vehicle is associated with this recall. I believe the investigation should be expanded to determine if a broader set of vehicles is subject to this safety issue.

- Sicklerville, NJ, USA

problem #175

Apr 142015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the parts needed were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified of the delay. The contact had not experienced a failure.

- Chicago, IL, USA

problem #174

Mar 252015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts needed to repair the vehicle were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the vehicle repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Palm Desert, CA, USA

problem #173

Mar 222015

Grand Cherokee 6-cyl

  • 31,000 miles
As I was backing out of my driveway today my brakes failed, and when I say failed I mean I had no brakes at all. I cannot tell you how frightening this was. I managed to stop the car by shifting it back into park. I was able to do this because I was not going very fast. Since 2/12 (time of purchase) until 8/14 I have received 3 recalls (cylinder misfire, brake booster and sun visor wiring) on this brand new vehicle! I received the brake booster recall in the summer of 2014. It took a few months to get an appointment to have it fixed because of lack of parts in stock. I finally got an appointment on 10/8/14 at kelly Jeep, lynnfield, MA (place of purchase) to have both the brake booster and the sun visor wiring repaired. The cylinder misfire was repaired before this time and before I actually received the recall because of problems I was having with the engine. After the brakes failing me today, I am grateful that I was not on the street/highway, that none of my children were driving the car or I was not driving someone else's child in a carpool. This does not change the fact that if the brakes failed just a couple of minutes later I could have been killed or even worse, have killed someone else, for the failure of the brake booster that was supposedly fixed on 10/8/14.

- North Reading, MA, USA

problem #172

Mar 032015

Grand Cherokee 6-cyl

  • 25,000 miles
When driving, often on highways for a while the brakes get extremely stiff feeling for a few seconds. After a few seconds the brakes go back to normal feeling. When this happens it feels like car loses braking power and braking feel during the stiff brake.

- Astoria, NY, USA

problem #171

Mar 022015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

2012 Jeep Grand Cherokee. Consumer writes in regards to seat cylinder head and brake system recall notices issues. The consumer stated the check engine light illuminated prior to receiving the recall. The dealer informed him he would need to put down over 4100 for a diagnostic check to verify the problem. The consumer stated it was not mentioned in the recall. In fact, the recall stated the defect would be fixed for free.

- Littleton, CO, USA

problem #170

Mar 102015

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system), 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/29/15 the consumer stated the recall was completed on April 6, 2015.

- Frostburg, MD, USA

problem #169

Mar 062015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000: (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Marrietta , MS, USA

problem #168

Dec 042014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers:14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system) and 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Belleville, AR, USA

problem #167

Feb 282015

Grand Cherokee

  • 56,500 miles
I received recall notice P14 regarding the brake booster issue in or around May 2014. I called the closest dealership to my house and was told they were too busy, understaffed, had guys in training and had no time to fix the car. The dealership is ed tomko Chrysler in avon lake, Ohio. They assured me this was not a dangerous problem with the car. I asked them to call me back when they had time to do the work and they refused, saying it was up to me to call them. I called again in July and was told the same thing. On February 28, the brakes failed when I was driving, which caused a severe brake application problem. By some miracle, I avoided a serious accident by inches. I called the dealership immediately but was told the service department was gone for the day. I called on Monday March 2 and was told that the first available appointment would be on April 21. I explained that the car was undriveable. The service manager once again told me that he was too busy, understaffed and had guys in training. This was almost word for word his excuse from last year. I called the Chrysler group recall assistance number 800-853-1403 but hung up after 51 minutes, hearing over 50 times "thank you for holding, your call is important to us...." the lies of the dealership and the incompetence of Chrysler could have cost me my life if the brake failure had occurred on the highway. Please take appropriate action. Thank you.

- Lakewood, OH, USA

problem #166

Jan 102015

Grand Cherokee

  • 39,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 5 mph during inclement weather, the brakes were depressed and failed to respond. As a result, the contact crashed into another vehicle and the air bags failed to deploy. A police report was not filed and no injuries were reported. The vehicle was taken to an independent mechanic. The technician stated that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 39,000.

- Centreville , VA, USA

problem #165

Nov 282014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notices for NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), and 14V634000 (electrical system). The contact stated that the parts to remedy the vehicle were not available. The manufacturer was notified of the delay. The contact did not experience a failure.

- South Bury , CT, USA

problem #164

Feb 132015

Grand Cherokee 4WD 6-cyl

  • 28,900 miles
A recall was issued for the Jeep Grand Cherokee in early 2014. On July 31, 2014, I requested the repair, but the brake booster was back-ordered. I attempted several times, monthly, to schedule the repair, but was repeatedly told the part was not available. On February 13, 2015, our Grand Cherokee's brake booster failed, causing difficulty to control the vehicle when approaching an intersection. No accident occurred. Fortunately, we were able to avoid a very dangerous situation. The vehicle was taken to the nearest mechanic. He suggested taking the vehicle to the Jeep dealer due to a failure with the brake booster. Since the vehicle is under warranty and also subject to the recall, the part should be replaced or repaired at no cost. The local Jeep dealer offered to replace the brake booster. The part was available for repair since it had failed, but the part would not have been available to me if it had not failed. Almost seven months have passed since I requested the repair under a safety recall. If it had not failed, it is not known how much longer it would have taken to get the repair performed. I understand I was 30-something in line for the repair, but there is more than 100 waiting at the local dealership. The dealer claims they are receiving a very limited supply for the recall parts. The Jeep safety bulletin, found at www.Jeep.com/webselfservice/pdf/P14.pdf, indicates a complaint should be filed if the repair is not completed in a reasonable amount of time. I do not believe seven months is a reasonable amount of time for this recall, due to the safety hazard associated with it. A prompt remedy could have prevented the near-accident experienced at the intersection.

- Johnstown, PA, USA

problem #163

Nov 182014

Grand Cherokee 4WD 6-cyl

  • miles
I been calling around local Jeep dealer ships in my area and no one has parts for these recalls.

- Ringtown, PA, USA

problem #162

Feb 062015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- New Albany, IN, USA

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