Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2012 Grand Cherokee hasn’t seen the same complaint volume as the 2011, at least not yet.

It’s worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Sweedish Magazine’s “moose test”. the test measures a vehicle’s ability to swerve out of the way of an obstacle you wouldn’t want to hit while driving down the road … like a moose.

10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
17,260 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee brakes problems

brakes problem

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2012 Jeep Grand Cherokee Owner Comments (Page 9 of 12)

« Read the previous 20 complaints

problem #61

Aug 082014

Grand Cherokee 8-cyl

  • 52,000 miles

A D V E R T I S E M E N T S

Recall notice received P14/NHTSA 14V-154. Called dealership regarding recall. Told the part would be ordered (June 11). Called again August 7. told it would be another two months. Told by dealership that orders were allowed to go thru but that only one part per week shipped. Asked if it could be more than a year. Dealership thought not but admitted it had no way of knowing.

- Martinez, CA, USA

problem #60

May 052014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the dealer stated that the parts needed for the repair would be unavailable for four months. The manufacturer was notified. The contact had not experienced a failure.

- Tucson, AZ, USA

problem #59

Aug 042014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the issue. The contact had not experienced a failure.

- Richland, WA, USA

problem #58

Jun 242014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Cherokee. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes); however, the parts needed for the repair were unavailable. The manufacturer was not notified. The VIN was unavailable. The contact had not experienced a failure.

- Sten Island, NY, USA

problem #57

Jul 112014

Grand Cherokee

  • 50,000 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving approximately 20 mph, the brakes were engaged and the vehicle failed to stop. The contact mentioned that the failure caused a delay in the braking system. The vehicle was taken to the dealer. The technician made the contact aware of recall NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic). However, the vehicle had been repaired under the recall prior to the failure. The contact mentioned that the parts needed were unavailable. The manufacturer was notified of the problem and the approximate failure mileage was 50,000.

- Oxford, MI, USA

problem #56

Jul 182014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to the service the vehicle under the recall. The dealer informed the contact that the part would be available in October of 2015. The manufacturer was not notified of the issue. The contact did not experience a failure.

- Union , MO, USA

problem #55

Jul 172014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was informed that the dealer was receiving one part per week. The contact did not experience a failure. The manufacturer was not made aware of the issue.

- Olympia, WA, USA

problem #54

Nov 012013

Grand Cherokee

  • miles
The vehicle lost all electrical power, steering and braking while in motion. The vehicle lost all control of steering and breaking when the electrical system shutoff. The electrical issue has happened 3 times within the first 2 year of ownership (~32,000 miles). The following parts have been replaced: Fuel pump relay and overlay harness, wireless ignition node, integrated key fob, tipm kit, 2 key fobs, brake booster. Vehicle almost caused 3 severe accidents while in motion.

- Ontario, CA, USA

problem #53

Mar 072014

Grand Cherokee

  • 26,000 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 3 mph, the brakes were depressed and failed to respond. As a result, the contact crashed into the rear of another vehicle. A police report was filed and there were no injuries reported. After the incident the contact mentioned that she received notification of NHTSA campaign id number 14V104000 (service brakes, hydraulic) and NHTSA campaign id number 14V154000 (service brakes, hydraulic). The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000.

- Barrington, IL, USA

problem #52

May 152014

Grand Cherokee 6-cyl

  • miles
My wife has contacted the Jeep dealership in fayetteville ar about her brakes not feeling correct and took the Jeep in to get checked and was told no recall had been issued. Within 2 weeks there was a recall however we have been told after the recall came it would be 5-7 business days for the part to come in. We are over two months later with no resolve and not feeling any better over the issue. Multiple phone calls and me going in person to the dealership we are now told sorry we can not tell you how long the wait will be for our part to come in. If there is such a severe issue that is causing fatalities then why is it when someone reports having had issues with the way the brakes felt once applied why is nothing being done at this point" this is our primary vehicle for our family and the news on the recalls is steady getting worse. We understand thousands of people are affected but how long is the final wait going to be? should I be preparing for getting another vehicle so I don't have a death trap going into the winter" we like the vehicle but at this point the issues needs to be resolved in a more timely manner, as to if it will be fixed before a set date or the complete buy back of the vehicle.

- Fayetteville, AR, USA

problem #51

Feb 102014

Grand Cherokee 4WD 6-cyl

  • miles

A D V E R T I S E M E N T S

2012 Jeep Grand Cherokee. Consumer writes in regards to brake booster recall notice. According to the invoice, the brake light was on and the pedal was hard. The dealer found the brake booster would not hold the vacuum. The brake booster was replaced.

- Mokena, IL, USA

problem #50

Jun 022014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact was concerned for his safety because the parts were still not available in order to have the repairs done for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The dealer was contacted. The manufacturer was made aware of the problem. The vehicle had not experienced a failure.

- Racine, WI, USA

problem #49

Jun 302014

Grand Cherokee 6-cyl

  • 20,130 miles
Attempted to complete brake booster recall (P14/NHTSA 14V-154) at helfman Dodge/Jeep in houston on 6/30/14. The dealer will not accept appointments for recalls so the work is only performed first come, first served. Helfman is unable to approximate when they will even be able to begin the recall work. According to helfman Dodge, Chrysler has made no accommodations for customers being without a vehicle for an undefined period of time. Helfman advised that I would have to pay for the rental vehicle myself. I do not have any other means of transportation and do not have the ability to take a full day or more off of work to wait to see when the dealer can complete the recall repair. I should not have to pay for my own rental vehicle for a recall repair. Because I cannot make an appointment, and the dealer does not know when they will be able to perform the work and thus must keep the car for an undetermined period of time, I do not have the luxury of taking a day or two off work to sit 11 hours in the waiting room hoping they can get to my car then repeating this the next day if it was not repaired, and because I should not have to pay for the rental vehicle during a recall repair, I am unable to complete this recall repair on my 2012 Jeep. Chrysler is not making any accommodations to customers to make this repair practical for the typical vehicle owner.

- Houston, TX, USA

problem #48

May 272014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact attempted to have the vehicle repaired according to NHTSA campaign number: 14V154000 (service brakes) however, the parts were unavailable. The vehicle was not repaired. The contact had not experienced a failure.

- Pompton Plains , NJ, USA

problem #47

Jun 262014

Grand Cherokee 8-cyl

  • 30,000 miles
I received an "important safety recall" notice from Chrysler for my car. It says that the brake booster needs to be inspected and then replaced or a protective brake booster shield needs to be installed. I called chris nickel Jeep Chrysler Dodge to schedule an appointment and they state that they have no parts for this and have no eta on when a fix will be available. The notice also said that if the dealer fails or is unable to remedy this defect within a reasonable time, I was supposed to notify the administrator of NHTSA at this website. That is what this complaint is for.

- Tulsa, OK, USA

problem #46

Jun 252014

Grand Cherokee 6-cyl

  • miles
Received brake booster recall notice P14. Called to schedule appointment to have it fixed. Was informed that part may not be available for 16 weeks. Called Chrysler recall assistance center. Was informed that each dealership gets one part per week and I could be put on another dealerships waiting list. I could be driving around with faulty brake parts for an undetermined length of time.

- Edgewood, WA, USA

problem #45

Jun 272014

Grand Cherokee 6-cyl

  • miles
I received a safety recall notice campaign P14 / NHTSA 14V-154 related to a problem with the brake booster. I contacted my dealer to schedule a service appointment and was informed that they do not have the parts needed for this recall. When I asked how I should proceed with getting the recall taken care of they stated I should check back with them in one month to see if they have received any parts. I find this highly unacceptable that Chrysler issues a recall notice without already having supplied dealers with the recall parts. The dealer did even offer to put me on a notification list, simply said I should check back.

- South Bend, IN, USA

problem #44

Apr 162014

Grand Cherokee

  • miles
The contact owns a 2012 Grand Cherokee. The contact received a recall notification for NHTSA campaign id number: 14V154000 (service brakes, hydraulic), however the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Macomb, MI, USA

problem #43

Jun 092014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification of NHTSA campaign id number 14V154000 (service brake, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.

- Homestead , PA, USA

problem #42

Jun 112014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification of NHTSA campaign id number 14V154000 (service brake, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The dealer advised the remedy part would not become available until three weeks. The manufacturer was not notified of the problem. The contact had not experienced a failure.

- Nanute , NY, USA

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