CarComplaints.com Notes: The 2012 Grand Cherokee hasn’t seen the same complaint volume as the 2011, at least not yet.

It’s worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Sweedish Magazine’s “moose test”. the test measures a vehicle’s ability to swerve out of the way of an obstacle you wouldn’t want to hit while driving down the road … like a moose.

10.0

really awful
Crashes / Fires:
2 / 39
Injuries / Deaths:
3 / 0
Average Mileage:
25,042 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee electrical problems

electrical problem

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2012 Jeep Grand Cherokee Owner Comments (Page 13 of 21)

« Read the previous 20 complaints

problem #175

May 052015

Grand Cherokee 6-cyl

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the rear driver side headlight failed to illuminate. The dealer replaced the bulb twice, but was unable to provide an extensive diagnosis to determine if there was an internal electrical failure. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not provide a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was unknown. MA 08/10/15

- Boca Raton, FL, USA

problem #174

May 192015

Grand Cherokee

  • 52,800 miles
I traded in my working VW jetta for a 2012 Jeep Grand Cherokee a month ago, we needed the space as we are expecting. Last week I went to start the Jeep leaving work and it wouldn't start, I took it to the dealer who informed me that it was a fuel pump relay recall but the parts are not available. Their plan is to replace random parts and hope it fixes the problem until the parts are in.. so what exactly is a consumer to do"! you sold hard working americans garbage at top dollar and now were supposed to take the bus until you get your act together"! further proof not to buy american! the federal government need to step in here, I'm tired or customers getting the shaft. Get the parts or buy back the product! ill be the first to sign on a class action.

- Warwick, RI, USA

problem #173

May 212015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 8/10/15

- Reseda, CA, USA

problem #172

May 212015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.

- Jackson , NJ, USA

problem #171

Apr 102015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system) and 15V115000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repairs. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- Spring Hill, TN, USA

problem #170

Dec 012014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the notice for NHTSA campaign number: 14V634000 (electrical systems) was received in December of 2014 and the notice for NHTSA campaign number: 15V115000 (electrical system) was received in April of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Neptune, NJ, USA

problem #169

May 082015

Grand Cherokee

  • 34,695 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. While driving 60 mph, the vehicle experienced a complete loss of power without warning. The vehicle was towed to a Chrysler dealer where it was diagnosed that the ground strap detached and shorted the alternator. The failure was due to the vehicle being improperly repaired according to NHTSA campaign number: 14V634000 (electrical system). The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,695.

- Northern Cambria, PA, USA

problem #168

May 122015

Grand Cherokee

  • 29,410 miles
The contact owns a 2012 Jeep Grand Cherokee. Upon depressing the push to start button, the contact heard an abnormal noise and the vehicle would not start after several attempts. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system) and 15V115000 (electrical system). The contact did not know when the parts would become available to schedule the repairs. The manufacturer was notified of the failure. The approximate failure mileage was 29,410.

- El Paso, TX, USA

problem #167

May 132015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Daytona Beach , FL, USA

problem #166

Sep 052014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the part needed was not available within a reasonable timeframe to schedule the recall repairs. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.

- Ridgefield, NJ, USA

problem #165

May 062015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Corbin, KY, USA

problem #164

May 082015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system), but the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.

- Atlanta, GA, USA

problem #163

Sep 052014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle stalled and the contact had to merge over to the side of the road to restart the vehicle. The vehicle was taken to an authorized dealer more than twice and they indicated that the part needed was not available to repair the vehicle. The contact indicated that months later a notification was received for NHTSA campaign id number: 15V115000 (electrical system) and stated that the part was not available for several months. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was not available.

- Morris Chapel, TN, USA

problem #162

Apr 222015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V115000 (electrical system) was received in April of 2015. After contacting both the dealer and the manufacturer. The contact was informed that the parts needed to remedy the recall were not available and no estimated time to receive the parts could be given. The contact had not experienced a failure.

- Haphzibah, GA, USA

problem #161

Apr 012015

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V115000 (electrical system) was received in April of 2015. After contacting both the dealer and the manufacturer, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 7/1/15 updated 07/09/15

- Norwell, MA, USA

problem #160

Nov 012014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Portsmouth, VA, USA

problem #159

Dec 192014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 15V115000 (electrical system); however, the parts needed to do the repairs were not available. The contact believed that the manufacturer exceeded a reasonable amount of time to performed the recall repairs. The manufacturer was not made aware of the delay. The contact had not experienced a failure.

- North Bergen, NJ, USA

problem #158

May 052015

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 6/11/15

- Millington, NJ, USA

problem #157

Feb 272015

Grand Cherokee 4WD 6-cyl

  • 58,572 miles
Vehicle was brought in to dealer on 3/24/15 for stalling issues and other safety recalls. Car had not started on at least 4 occasions up until 3/24/25. I was told the key fob batteries needed to be replaced and that may fix the issue. I paid to have both batteries replaced. On 5/4/15 I brought the vehicle back to the dealer because the not starting issue had become more extreme. It occurred 8 times since the 3/24/15 service and on one occasion it would not accelerate while I was driving on a highway. There was an extreme delay and suddenly the car reacted and lurched forward. This was the first time it had ever done this. Additionally, on one occasion of not starting it continued to chug instead of just not reacting. Dealer advised again that one of the key fobs needed to have a battery replaced (both were replaced the previous month) and that they didn't have parts for the safety recall. Headquarters advised they would let me know in a few weeks or months when the parts would be available. The problems is rapidly getting worse and there are indications that there may be issues while I am driving it as well. I have asked for escalation and something even a temporary fix be done. No response from headquarters yet.

- Woodbine, MD, USA

problem #156

May 012015

Grand Cherokee 6-cyl

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V115000 (equipment, tires); however, the part needed to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/30/15 the consumer stated the engine stalled while driving, on May 13, 2015. Updated 07/02/15

- Gilroy, CA, USA

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