Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2012 Grand Cherokee hasn’t seen the same complaint volume as the 2011, at least not yet.

It’s worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Sweedish Magazine’s “moose test”. the test measures a vehicle’s ability to swerve out of the way of an obstacle you wouldn’t want to hit while driving down the road … like a moose.

10.0

really awful
Crashes / Fires:
2 / 36
Injuries / Deaths:
3 / 0
Average Mileage:
23,711 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee electrical problems

electrical problem

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2012 Jeep Grand Cherokee Owner Comments (Page 6 of 21)

« Read the previous 20 complaints

problem #302

Oct 292015

Grand Cherokee

  • 50,000 miles

A D V E R T I S E M E N T S

In the last 2 days, my 2012 Grand Cherokee has shut off while driving twice. On 10/29/2015 exiting the highway with my 2 year old daughter. The second time was the following day 10/30/2015 with my wife driving by herself. I have had the vehicle for about 30 days. I purchased it from the dealership. The vehicle shut off. There were no warning lights. The radio and lights all still worked. I had to coast to the side with no brakes, no power steering. Once stopped I could put it in park and start it again without issue.

- Woodbury, MN, USA

problem #301

Jul 012015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Aiken, SC, USA

problem #300

Oct 192015

Grand Cherokee

  • 48,900 miles
While traveling down a paved country road at night, the indicator lights on the dashboard started blinking, the engine quit and the headlights went out. The hazard lights wouldn't work, so I was sitting in total darkness. The vehicle would not start. I could't get it out of park to move it off the road. The tow truck driver had to drag the Jeep onto the bed of the tow truck because the wheels wouldn't turn. The service dept. At the dealership replaced the tipm and core return. They had no explanation as to why this occurred, which is very unsettling.

- Pikeville, TN, USA

problem #299

Jul 242015

Grand Cherokee

  • 74,600 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle experienced a complete loss of power. The vehicle was able to be restarted after numerous attempts. The failure occurred without warning. Prior to the failure, the vehicle was repaired under NHTSA campaign number: 15V115000(electrical system), but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 74,600.

- Desmoris, IA, USA

problem #298

Feb 272015

Grand Cherokee

  • 30,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving at an unknown speed, the engine stalled without warning. The vehicle restarted and was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was included in NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000.

- Meridian, ID, USA

problem #297

Oct 192015

Grand Cherokee

  • 64,600 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving at approximately 30 mph, the engine stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the alternator failed and needed to be repaired. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V634000 ( electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 64,600.

- Lexington, KY, USA

problem #296

Oct 162015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Gaylesville, AL, USA

problem #295

Apr 082015

Grand Cherokee

  • 27,000 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle failed to start after several attempts. The contact received notifications for NHTSA campaign numbers: 15V115000 (electrical system) and 14V634000 (electrical system); however, the parts needed were not available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 27,000.

- Middletown, NY, USA

problem #294

Oct 152015

Grand Cherokee

  • 36,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving at 65 mph, the engine stalled without warning. The vehicle did not restart. The vehicle was towed to a dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired.the contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 36,000. The VIN was not available.

- Wenham, MA, USA

problem #293

Oct 102015

Grand Cherokee

  • 30,000 miles
Without warning, smoke began coming out from under the hood. Was driving along roadway for approx 5 minutes when it happened. Car then died and would not turn on; keys were stuck in the ignition as well. Diagnosed as completely dead alternator and fried battery. Car only has 30K miles on it.

- Fort Worth, TX, USA

problem #292

Sep 292015

Grand Cherokee

  • 53,200 miles

A D V E R T I S E M E N T S

I was driving on the highway when the red battery light lit up on my dashboard. Within seconds of the battery light coming on the car's electrical system completely shut down causing the engine to stall. The diagnosis from the dealer mechanic was a shorted alternator which caused the powertrain control module (PCM) to short.

- Denver, CO, USA

problem #291

Sep 302015

Grand Cherokee

  • 22,000 miles
We are experiencing starting issues with the tipm module not recognizing the fob. It may take up to 10 tries to get into the vehicle and then just as many trying to get it started. It has had the R09 recall performed, but nothing has changed. The problem occurs when the vehicle is stationary, and you try to gain access to the vehicle.

- Bismarck, ND, USA

problem #290

Sep 012015

Grand Cherokee 6-cyl

  • miles
2012 Jeep Grand Cherokee. Consumer writes in regards to no replacement parts to complete several recalls.

- Westchester, IL, USA

problem #289

Sep 152015

Grand Cherokee

  • 35,000 miles
This is the second time our headlights have burned out. Also the tail light. The car isn't that old and is not driven but a few miles a year now we have retired. The ignition at different time will not start it will just keeps turning like it is not getting gas. I brought this to the attention at the dealers when the car was only 35,000 miles but they said we didn't have our foot on the brake totally, well it still does it at 48,000 miles and we do have our foot on the brake; it doesn't do it everytime, but it does it aleast once or twice a week. We are just sitting in the car ready to go somewhere' we realize the warranity is out but when we told them it wasn't. the first headlight went out the first 15,000 miles. We have owned cars for 10 years and lights have never gone out. Can you help us with these problems?

- Seminole, FL, USA

problem #288

Sep 282015

Grand Cherokee

  • 14,000 miles
We notified shelor Jeep about the December 2014 recall P60 /NHTSA 14V-634 promptly, but they continue to say the parts are unavailable. We notified them about the April 2015 recall R09 /NHTSA 15V-115, and they said the parts are also not available. Both recall notices state the vehicle is dangerous --- vehicle shutdown or underhood electrical fire for the first recall and a crash for the second recall. Jeep is not providing repair parts in anywhere near a timely manner! this vehicle is dangerous and must be repaired!

- Blacksburg, VA, USA

problem #287

Sep 152013

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 40 mph, the fcw warning light illuminated intermittently. The failure recurred continuously. The vehicle was taken to a dealer where the diagnosis was unknown. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Waco, TX, USA

problem #286

Jul 282015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Cassville, MO, USA

problem #285

Sep 252015

Grand Cherokee

  • 91,000 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle was able to start after numerous attempts and there was an excessive vibration. The failure recurred two times. The VIN was not included in NHTSA campaign number: 15V115000 (electrical system). The vehicle was taken to an independent mechanic where the alternator was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 91,000.

- Hampton, PA, USA

problem #284

Sep 252015

Grand Cherokee

  • 130,000 miles
The alternator on the vehicle stopped working in middle of driving.

- Matthews, NC, USA

problem #283

Sep 212015

Grand Cherokee

  • 63,690 miles
This vehicle had the recommended recall repair for the sun visor completed on 5/19/2105. While driving the area above the rear view mirror began to emit smoke and within about 30 seconds flames erupted from the same area. The flames quickly spread towards the passenger side sun visor as I frantically looked for a safe place to pull over. It was 5:45am on a dark country road with no shoulder. I turned the vehicle off, exited the vehicle and called 911. The flames continued for at least another 15 minutes. When firefighters arrived they had difficulty stopping the burning though it was small because they could not access the battery for the vehicle (it is apparently located under the front passenger seat and unaccessible other than from under the vehicle.) firefighters had to completely disassemble the electrical system to the sun visors to stop the burning. They identified a screw and wire that were the cause of the fire. It was not until I returned home and researched the recall that I discovered that the screw and wire assembly is the cause of the fires. This recall repair obviously is not a resolution to the problem. Had the flames spread to the driver side area I would have been injured or possible killed. Had I had a passenger in the vehicle they could have been injured or killed also!!

- Tampa, FL, USA

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