Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The 2012 Grand Cherokee hasn’t seen the same complaint volume as the 2011, at least not yet.

It’s worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Sweedish Magazine’s “moose test”. the test measures a vehicle’s ability to swerve out of the way of an obstacle you wouldn’t want to hit while driving down the road … like a moose.


really awful
Crashes / Fires:
1 / 7
Injuries / Deaths:
0 / 0
Average Mileage:
38,140 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee engine problems

engine problem

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2012 Jeep Grand Cherokee Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #66

Nov 132014

Grand Cherokee

  • miles


1-after quickly stopping on the side of the road to collect mail, I tried to go back into the road to continue driving but the steering wheel locked and I could not straighten the vehicle. I ended up crossing into the other side, going into the ditch and hitting a snow bank. Due to the very slow speed (I was speeding from the parked position) and to the luck that there were no other cars coming on the opposite direction, no harm was done. Dealership never found anything wrong with it. 2- I have had two safety recalls on this vehicle that have not been addressed on a reasonable time frame. For one of them, my car is at risk of fire under the hood, and for the other one, there could be engine stall and crash. Jeep has informed of both, but has not been able to provide my dealership with the appropriate parts for fixing the problems. So I have been driving around with small children in the back seat, risking myself and my family's lives and all they can do is tell me nothing can be done and good luck" because it's monetarily cheaper to pay for lost lives than to avoid the loss" something needs to be done, this vehicle was not a cheap one, however we have been treated like they are doing us a favor just for letting us a know we are at risk of dying from car crash due to it's malfunctions.

- White River Junction, VT, USA

problem #65

Sep 012015

Grand Cherokee 4WD 6-cyl

  • 84,000 miles
I received a recall notice for the above vehicle. When I brought it to seaview Jeep in ocean NJ I was advised that the earliest appointment is September 15. My concern is that your recall notice states that "an intermittent or failed fuel pump relay could cause the engine to fail while driving and cause a crash without warning." When I called Chrysler (800-992-1997) I was advised by the representative on the phone that the car was "more likely not to start" and "you cannot control the service schedule of the dealership". my question/concern/complaint is that how can you send out a recall that clearly states the engine could stall while driving and cause a crash without warning yet make someone wait 2 weeks for the appointment. My expectation would be that for a safety concern such as this I would not have to wait 2 weeks for the recall to be addressed when you clearly state a crash could occur please advise how this will be addressed thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ocean , NJ, USA

problem #64

Aug 182015

Grand Cherokee

  • 36,900 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving 35 mph, the power steering and the accelerator pedal failed. The warning lights on the instrument panel illuminated. Also, the vehicle started to emit smoke from the engine compartment and stalled. The vehicle was merged to the side of the road and was towed to a dealer. The technician diagnosed that the alternator and the battery failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 36,900.

- Mayaguaz, PR, USA

problem #63

Aug 102015

Grand Cherokee

  • 34,543 miles


This engine in this vehicle misses from time to time. I've told my dealer each of the last 3 times I brought in for service or for recalls. They have reset the computer and updated the software and say that if runs fine. I took the vehicle on a longer trip and it started missing during a late night drive to Virginia. The missing was so bad I was loosing power. I am aware of the fuel pump recall that went out on this vehicle in April, but according to my dealer the parts are just becoming available now. I am on a wait list with no definite date to when my vehicle will be repaired even though I believe I have symptoms of a fuel pump failure. I am afraid to drive the vehicle and even more afraid to have my children or my wife drive it. I am amazed that this vehicle has had I believe 5 recalls and still Fiat Chrysler gets so much time to react and repair what appears to be a serious problem. I would have hoped our government would have held the new italian/Fiat owners of Chrysler to a hiring standard. Fiats reputation for low quality cars was so bad that they had to pull our of the us and now they are back. Why are they getting away with selling cars with defects that are potentially very dangerous and then allowed to have months and months to recall and repair them?

- Manitowoc, WI, USA

problem #62

Apr 152015

Grand Cherokee

  • 54,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving at approximately 25 mph, the accelerator pedal was depressed and the vehicle stalled without warning. The vehicle was able to restart. The failure recurred on three separate occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed some service updates. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

- Philadelphia, PA, USA

problem #61

Apr 092015

Grand Cherokee

  • 49,839 miles
The issue with my car was exactly the same as its sister product, 2012-2013 Jeep Wrangler, which was recalled for this problem - reference the NHTSA campaign id no. 13V234000. The same design flaw exists in the 2012-2013 Jeep Grand Cherokee and these models also need to be recalled. Problem: The power steering return line contacts and wears a hole in the aluminum transmission oil cooler line. There is no warning light or obvious low fluid levels, so an owner may not have any way to know when it happens. Risk: Such a condition can result in a loss of transmission fluid without the owner's knowledge, which may cause transmission damage and loss of function. In my case, there was no warning light or obvious low fluid levels. I continued to drive it until a regularly scheduled check up. I am unsure of whether there is any undetected damage, but I was told that I was only miles away from burning my transmission out and it shutting down. The repair cost was $849.27 at the local dealership. However, if it had shut down while driving on the highway, which I do often as a single mom with two daughters, the vehicle could have lost function while driving. Why isn't this recalled already? it's not safe and it's the same exact problem as it's sister product that was already recalled!

- Stillwater, Ok, OK, USA

problem #60

Apr 132015

Grand Cherokee

  • 33,000 miles


I have received the #R09 15V-115 fuel pump relay notice and contacted dealer, parts still unavailable. Exceeds a reasonable amount for time for repair. The dealer stated that parts needed were not available. The manufacturer had not yet determined a solution for the issue. The manufacturer was not made aware of the delay. The vehicle was not repaired. Vehicle on multiple occasions fails to start.

- Auburn, WA, USA

problem #59

May 012015

Grand Cherokee 4WD 8-cyl

  • 38,000 miles
Around May 1, 2015 received recall notice warning that defective tipm could cause a crash w/O warning. Contacted Jeep to schedule repair. Told no parts available. Reluctant to drive vehicle that "might crash w/O warning. Parts are still not available for repair. Have effectively lost use of vehicle for 10 weeks. Jeep should be required to provide loaner or pay for comparable rental until parts are available and repair is made. Jeep should extend warranty for the months vehicle is not safe to drive....updated 09/22/15

- Mars Hill, NC, USA

problem #58

Jun 232015

Grand Cherokee

  • 41,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 25 mph, the battery warning indicator illuminated. The vehicle was taken to the dealer. The technician diagnosed that the alternator needed replacement and the part required was unavailable. Immediately after leaving the dealer and while driving approximately 35 mph, the seat belt indicator illuminated, the air conditioning and radio went off. The contact lost the steering and acceleration. The vehicle had to be towed back to the dealer. The vehicle was repaired using parts known to be included under an recall. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

- Claremore, OK, USA

problem #57

Jun 172015

Grand Cherokee

  • 27,000 miles
Will not turn over or start. Bought this used with 26500 miles less than a month ago and the dealership that sold it to me never reported any recalls to this vehicle. This vehicle has six recalls to date and Jeep is saying they have no permanent replacement parts.

- Lake Worth, FL, USA

problem #56

Dec 142012

Grand Cherokee

  • 25,000 miles


I have an ongoing problem with starting my 2012 Jeep Grand Cherokee V8 overland. The Jeep will start but will stall right away. Sometimes if you put the Jeep in gear quickly it will stall in gear also. Most of the time it stalls right after starting. I have to shut the Jeep off and press the start button again to get it started. I have had this Jeep at the dealership (Colorado Chrysler Jeep) multiple times over the last two years and the "resolution" for the dealership is that they can not recreate the problem. On 4/10/15 the dealership said that it stalled on them and they replaced a switch ig 08053059. Received the Jeep back and it stalled the next day. Called Colorado Chrysler Jeep back and they said that the service department would have to get an electrician in to have it looked at and that would take a couple of weeks. I called Chrysler at this point and Chrysler had me take the Jeep into cherry creek Dodge because they could "get me in quicker". on 5/22/15 I took the Jeep to cherry creek Dodge and the service department performed procedure S1308000399 5/2015 outlined in Chrysler's star system. The next day the Jeep stalled. I have called back multiple times to both Chrysler and cherry creek Dodge with either no answer or no solution. Cherry creek Dodge is now putting me of with a new recall saying the service department thinks that will fix the problem, and Chrysler wants to go with what cherry creek Dodge says. My problem is that this has been going on for two years. I'm not sure what to do at this point. Ever day the Jeep stalls at some point. Any assistance with this problem would be greatly appreciated. We first noticed this problem at about 25,000 miles. We took the Jeep to Colorado Chrysler at 35,451 miles and the Jeep has about 54,000 miles now. At first the stalling was just every once in a while, now it happens daily.

- Aurora, CO, USA

problem #55

May 192015

Grand Cherokee

  • 40,127 miles
On May 19, 2015 contacted dealer about (tipm) safety recall R09/nthsa14V-115. Service manager stated to me that they could not fix (tipm) present time because they did not have part. Service department stated to me they did not know when part would be available. Gave service department my cell phone number and asked to be contacted (asap) about recall part (tipm). I think Chrysler should be made by our government to buy back my 2012 Jeep. This is the (4th) safety recall I have had on this Jeep. Dealer has not fixed recalls in a timely manner. I will never purchase a Chrysler product again, I am sick and tired of unsafe junk coming out of Fiat/Chrysler. All consumers should be made aware of unsafe junk being put in Chrysler vehicles. We in America deserve better respect from all automakers. I think my next vehicle will come out of russia!!!!! maybe they will understand how to produce a safe vehicle.

- Waynesboro, MS, USA

problem #54

Jun 052015

Grand Cherokee

  • 78,600 miles
Abruptly stalling while traveling on interstate highway. Complete loss of all power, requiring to get off the road, place in park and re-start. Re starts without hesitation. Incident has occurred 5 different dates/times and the dealer has no fix stating they are unable to replicate the issue. Most recent date 06/05/2015

- Brighton, MI, USA

problem #53

Apr 272015

Grand Cherokee

  • 35,000 miles
On April 27, 2015 I received important safety recall #R09/NHTSA 14V-115 stating that my vehicle had a defective fuel pump relay which could cause the engine to stall while driving and cause a crash without warning. In other words a serious possibly deadly crash could occur following the sudden shut down of the engine and power systems. To date, Jeep/Chrysler/fca repeatedly has told me there are no parts to repair the defect and no projected date for repairs.the dealer will not provide a safe loaner vehicle in the interim. So, I drive a deadly vehicle (deadly for myself and other drivers) for some indeterminate period of time. If the vehicle is unsafe as it is reported to be, it should be parked and the manufacturer and dealer should provide an immediate fix or an alternate vehicle. This situation is absurd. Have we not learned anything from the GM ignition switch situation? apparently not.

- Winston-Salem, NC, USA

problem #52

May 092015

Grand Cherokee

  • 44,987 miles
I returned my single axel motorcycle trailer to the gravel storage lot and backed it into it's space. With the engine idling I put it in park, exited the vehicle and disconnected the trailer from the vehicle. I got back into the vehicle to idle it forward a couple feet to allow clearance for the removal of the trailer hitch from the receiver. With my foot on the brake I shifted from park to drive. Immediately upon being put in drive the engine accelerated to over 5,000 rpms and the vehicle lurched forward. I tried to shift back into park but hit reverse causing the vehicle to lurch backwards. I continued to push the transmission forward into park and shut off the engine. All this occurred with my foot firmly on the brake peddle. The incident lasted about three or four seconds. The rear tires spun in the gravel creating 3 inch deep divots. The vehicle is equipped with a 5.7L engine. My first thought was that the engine was going to explode. Luckily there was no injury or property damage. The local Jeep dealer inspected the vehicle and was unable to identify a cause.

- Richland, WA, USA

problem #51

Feb 272015

Grand Cherokee 4WD 6-cyl

  • 58,572 miles
Vehicle was brought in to dealer on 3/24/15 for stalling issues and other safety recalls. Car had not started on at least 4 occasions up until 3/24/25. I was told the key fob batteries needed to be replaced and that may fix the issue. I paid to have both batteries replaced. On 5/4/15 I brought the vehicle back to the dealer because the not starting issue had become more extreme. It occurred 8 times since the 3/24/15 service and on one occasion it would not accelerate while I was driving on a highway. There was an extreme delay and suddenly the car reacted and lurched forward. This was the first time it had ever done this. Additionally, on one occasion of not starting it continued to chug instead of just not reacting. Dealer advised again that one of the key fobs needed to have a battery replaced (both were replaced the previous month) and that they didn't have parts for the safety recall. Headquarters advised they would let me know in a few weeks or months when the parts would be available. The problems is rapidly getting worse and there are indications that there may be issues while I am driving it as well. I have asked for escalation and something even a temporary fix be done. No response from headquarters yet.

- Woodbine, MD, USA

problem #50

Jul 252013

Grand Cherokee

  • 10,000 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V115000 (equipment, tires); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 10,000.

- Seattle, WA, USA

problem #49

Mar 232015

Grand Cherokee 4WD 6-cyl

  • 43,166 miles
The 2012 Jeep Grand Cherokee check engine light was on and stalled then pulled over to side of street then restarted engine.took to Dodge dealership -had major engine failure no-to low compression on lft cylinder head. Is the fuel tank on this vehicle defective will it leak and explode/catch fire if rear ended? this vehicle was owned by dealership with open/active recall safety defects. Should I be concerned with driving this vehicle. Dealership did not disclose this when they sold the vehicle. How is this legal and allowed to get away with this dangerous vehicle. I don't want to put my family in it. Maybe the dealership owner will put his family in it since he's selling defective cars. I just get another safety recall notice. This vehicle is an accident/fatality waiting to happen. The manufacturer/dealership should refund the purchase price or be criminally charged. I paid thousands of $'s, this vehicle is a total loss who going to buy it.

- Corona, CA, USA

problem #48

Apr 142015

Grand Cherokee

  • 72,000 miles
The contact owned a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 70 mph, the malfunction indicator warning sensor and the electronic throttle sensor lights illuminated as the vehicle speed began to decelerate. The contact stopped the vehicle and opened the hood where black smoke and flames started to emit from the engine compartment. The fire department extinguished the flames. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 72,000.

- Wateerford, MI, USA

problem #47

Apr 012015

Grand Cherokee 4WD 6-cyl

  • miles
2012 Jeep Grand Cherokee. Consumer writes in regards to lack of parts to fix sun visor vanity lamp wiring under recall. The consumer stated the dash rattled, the sunroof had to be fixed on several occasions, the glove box, alternator and engine head were replaced.

- Port Ludlow, WA, USA

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