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10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
3,606 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Grand Cherokee brakes problems

brakes problem

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2013 Jeep Grand Cherokee Owner Comments (Page 1 of 6)

problem #111

Feb 232016

Grand Cherokee

  • 32,000 miles

A D V E R T I S E M E N T S

My Jeep has stalled twice while I was making a left turn. Both times it stalled without warning and I lost all power steering + power brakes. Both times I had about 1/4 tank of gas. The first time I was able to restart my car right away. The 2nd time it took me a few tries to get it restarted. The dealership claims they can't find anything wrong with it. I've opened a case with Jeep.

- Los Angeles, CA, USA

problem #110

Apr 152015

Grand Cherokee

  • miles
I took my Jeep into a local dealership April/16/2015 for recall 05P14182 or recall P14 ie..a brake booster shield. On May 15 after approx. 3000 miles my ABS, fcw and traction light came on. I could not use my cruise returning to abq. And my brakes were sticking. I took it back to the dealer on 22may and they found that the master was leaking fluid into the brake booster and made mention of the P14 recall. They reperformed the recall and replaced the master and booster and after testing they found the same problem with the brakes. They ordered another master cyl. And after installing said the problem was fixed. On returning to abq on 15july/15 and less than 3000 miles later I encountered the same malfunction. Back to the dealer on July 17 with the same diagnosis and repairs. Less than 1000 miles on Dec. 23/2015 the same malfunction and return to the dealer on 31dec. At this point the service advisor and the mechanic said they could redo the fix but it was going to happen again and it was a health hazard because of the possibility of catastrophic brake failure. I contacted Chrysler about this problem and they said since it was repaired they could not do a vehicle replacement and to contact them when it happens again. I told them what the mechanic and advisor said about break failure and it was "we can not help you." I then wrote to their ncds and was told that since the vehicle was no longer in warranty I had no case. When this started the vehicle had 41759 miles and the last repair it had 48288. The Jeep 2013 has a 50,000 five year warranty. I have all the repair invoices and the emails from Chrysler in my files. Please help

- Corrales, NM, USA

problem #109

Oct 122015

Grand Cherokee

  • miles
Dealer requires that I leave the vehicle at the dealer's repair shop for an entire day and that I pay them a rental fee for a loaner car during that period. I will not pay to have these manufacturer defects corrected. There are currently four (4) outstanding recall notices on this vehicle and they will not fix any of them without compensation.

- Monteagle, TN, USA

problem #108

May 302014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Edgewater, MD, USA

problem #107

Nov 012013

Grand Cherokee

  • 300 miles
The engine and all systems stop; turn off without notice. Actually not a stall, but all power ceases to work abruptly. The car then must be stopped fully to allow a restart. Without power steering or brakes the car is immediately subject to a rear end collision. It has always occurred at speeds around 15 to 20 mph, and normally when slowing. Jeep dealers have been unable to fix the problem and, of course I cannot duplicate for them as it occurs without notice periodically. Jeep recently, finally issued a recall for a fix but the problem continues even after their "fix". the car does have an aftermarket supplemental braking system to allow towing by an rv. That has been disconnected as a possible cause, but the stalls have continued. I can't drive the car nor will I allow my family to do so.

- Darby, MT, USA

problem #106

May 072014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154999 (service brakes, service brakes hydraulic), 14V391000 (electrical system) and 15V115000 (electrical system); however, the parts to do the repairs were not made available. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the part. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Noaddressgiven, AL, USA

problem #105

Apr 072014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Griffin, GA, USA

problem #104

Mar 102015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 15V115000 (electrical system), 14V634000 (electrical system), 14V391000 (electrical system), and 14V154000 (service brakes, service brakes, hydraulic); however, the parts needed to do the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of delay. The contact had not experienced a failure.

- Waynesville, OH, USA

problem #103

Apr 142014

Grand Cherokee 4WD 6-cyl

  • miles
There are now four separate recalls on this vehicle dating back to 2014 and Chrysler Jeep has refused to address any of these claiming they do not have the parts. My daughter, who is a full time student in pa, has been to several dealerships (brenner Chrysler Dodge Jeep, manahawkin Chrysler Dodge Jeep, 'blaise alexander Chrysler Dodge Jeep) and placed on a wait list however none of these have ever cleared for any of the recalls Chrysler Jeep has taken no responsibility to address these recalls in any manner and have inconvenienced a college student let alone put her at unnecessary safety risk. These recalls need to be fixed. She will be in NJ from may-August.

- Jupiter, FL, USA

problem #102

Apr 062015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issues. The contact had not experienced the failures.

- Toms River, NJ, USA

problem #101

Feb 022015

Grand Cherokee

  • 21,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. While driving 25 mph and attempting to engage the brakes, the brakes failed to stop the vehicle. As a result, the contact rear ended the preceding vehicle. The contact did not sustain any injuries and it was unknown if a police report was filed. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the dealer stated that the parts were not available for repair. The manufacturer was not made aware of the failure. The failure mileage was 21,000.

- Hudson, MA, USA

problem #100

Nov 142013

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). The contact stated that the parts needed were available; however, the vehicle had not been serviced under the recall because of the extensive waiting list. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Bay City, MI, USA

problem #99

Jan 012015

Grand Cherokee

  • 800 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while attempting to lock the doors, the front driver side door failed to automatically and manually lock. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. In addition, the contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 ( electrical system) and 14V634000 ( electrical system) however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 800.

- Beechhurst, NY, USA

problem #98

Dec 142014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Breckenridge, CO, USA

problem #97

Jan 162015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Stanton Island, NY, USA

problem #96

Jan 062014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Poteet, TX, USA

problem #95

Jan 062015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V152000 (service brakes, service brakes, hydraulic); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Paducah, KY, USA

problem #94

Dec 302014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Scottsdale , AZ, USA

problem #93

Aug 012014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.

- Lawrenceville, GA, USA

problem #92

May 162014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign numbers: 14V104000 (service brakes, hydraulic) and 14V391000 (electrical system) exceeded a reasonable amount of time for the recall repairs. The dealer stated that the parts were not available for the recall repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The VIN was not available. The contact had not experienced a failure.

- Macomb , MI, USA

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