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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
11,889 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2013 Jeep Grand Cherokee Owner Comments

problem #13

Sep 262016

Grand Cherokee

  • 40,000 miles

A D V E R T I S E M E N T S

I have been trying for the last 45 days to have the drive train of my Jeep repaired under warranty. I have two recent emails to Jeep about my concerns and the safety of the vehicle as I am still using it. Jeep does not have the part, they don't know when they will be getting it and they are not responding to my email complaints. I was advised that there are 15 other dealers also needing this part and that the supplier has none to provide. My complaint is lack of any response as to the safety of the car or any time line when the car can be fixed. Any help you can provide will be greatly appreciated. I first took the car to Jeep on 9/26/2016.

- Englewood, FL, USA

problem #12

Dec 012014

Grand Cherokee

  • 50,000 miles
When taking off from a stop, or between 1st and 2nd gear (and occasionally when coming to a stop and down shifting), a loud thud is heard and felt, it was brought in twice for repair.. software was updated and the tranny software flashed, however the problem still occurs.

- Lancaster, KY, USA

problem #11

Jan 052015

Grand Cherokee

  • 4,000 miles
Transmission slipped out of gear and knocked my wife down. Ran over her. Broke arm in 2 places. Cut gash on head. Cut 8" gash on arm. Ran over her leg. Didn't break for some unknown reason. Tire barely missed her head. Car then went through chain link fence damaging car $ $1600. Happened Jan. 2015. Wife still in pain. The vehicle was stationary. She got out to open driveway gate off county road

- Crossville, TN, USA

problem #10

Apr 122015

Grand Cherokee 4WD 6-cyl

  • 14,744 miles

A D V E R T I S E M E N T S

Check engine light came on and was followed by loss of power while accellerating from stop light.

- Phoenix, AZ, USA

problem #9

Aug 212013

Grand Cherokee 6-cyl

  • miles
Creo que la transmission esta mal..stop and go traffic hesitancy..piso el acelerador Y SE ahoga..piso un poco mas Y acelera como loco casi choco..lo lleve 2 veces a berrios auto gallery caguas puerto rico..me dijeron que no pueden hacer nada.no hay codigo etc etc..lamento haber comprado Chrysler..me gustaba el Jeep pero ahora sera el fin de un gigante..

- Gurabo, PR, USA

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problem #8

Jan 262015

Grand Cherokee

  • 25,300 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at 55 mph, the engine stalled. The vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed that the power train, the transmission control modules and the integrated power module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,300.

- New York, NY, USA

problem #7

Apr 252014

Grand Cherokee 6-cyl

  • 10,000 miles

A D V E R T I S E M E N T S

I was in the parking lot of a Porsche repair shop and was fully aware of all the expensive cars around. I was very careful as I put my car in reverse. Suddenly, my Jeep sped across the parking lot in reverse at full throttle. The breaks didn't work and the car wouldn't stop until it smashed into a Porsche cayman and totaled it.

- Acton, MA, USA

problem #6

Apr 012013

Grand Cherokee 8-cyl

  • 6,000 miles
Occasionally, when coming to a stop and down shifting, a loud thud is heard and felt, almost as if the transmission clicked into the wrong part of the gear. It also happens occasionally when taking off from a stop. It is difficult to replicate. It was replicated in front of a service representative at the dealer, and was brought in twice for repair, and software was updated and the tranny software flashed, however the problem still occurs.

- Eagle, ID, USA

problem #5

Jan 072014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number 13V234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall notification in June of 2013. The contact stated that the dealer advised that the parts were not available and could take several months before becoming available. The contact had not experienced a failure. The approximate failure mileage was not available. The current mileage was 4,000.

- Jackson , OH, USA

problem #4

Jan 072014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notice for a manufacturer's recall and was informed that the parts were not available. The manufacturer was notified. There are no failures at this time. The VIN was unavailable.

- Hammond, LA, USA

problem #3

Jun 032013

Grand Cherokee

  • 500 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that when secured in park, the vehicle would rock back and forth without warning. The contact also mentioned that the problem would also occur when shifting gears. The vehicle was taken to a dealer where the technician was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 500. The VIN was not available.

- Spencer, VA, USA

problem #2

Jun 082013

Grand Cherokee

  • miles
2013 Jeep Grand Cherokee. Consumer writes in regards to vehicle driving gear placed in park and it switched to neutral and rolled into another vehicle. Consumer seeks reimbursement for damaged.

- Sherman Oaks, CA, USA

problem #1

May 212013

Grand Cherokee

  • 4,015 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated while attempting to accelerate from a stop, the vehicle did not respond and shook abnormally. The contact also stated that the service four-wheel drive, electric stability control and the electronic warning lights illuminated on the instrument panel. The contact restarted the vehicle but the failure recurred. The vehicle was taken to the dealer for inspection where they advised that the performance control module had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,015.

- Clyde, MI, USA

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