10.0

really awful
Crashes / Fires:
1 / 7
Injuries / Deaths:
2 / 0
Average Mileage:
8,957 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Grand Cherokee electrical problems

electrical problem

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2013 Jeep Grand Cherokee Owner Comments (Page 3 of 9)

« Read the previous 20 complaints

problem #127

May 192015

Grand Cherokee

  • 29,942 miles

A D V E R T I S E M E N T S

Oct 7, 2014: NHTSA 14V-391 or fca P36 safety recall repair was done at a local Chrysler Jeep dealership. Apr 30, 2015: Vehicle taken to same dealership to check a buzzing sound in the rh sun visor area, service technician could not duplicate the customer complaint. May 19, 2015: Sudden acrid smoke odor detected while driving, pulled to curb and turned off motor. Some smoke inhalation but no burn injuries to driver. Noticed black and white melted areas on rh sun visor, rh vanity mirror and rh headliner. External roof area above the rh sun visor had approximate 3" crack and the paint was split open from the extreme heat, digital photos taken. On Jun 30, 2015, we learned the "the source of the fire was not related to the P36 repair, but was for another cause". on Jul 10, 2015, we learned the P36 repair plastic shroud was intact and the cause of the fire was found in the wiring harness above the sun visor in the headliner area. Chrysler Jeep denied our warranty repair request on Jul 24, 2015, because the source of the fire could not be traced back to a factory defect in materials or workmanship. On Jul 27, 2015, our local Chrysler Jeep dealer decided to repair our vehicle, at their cost, because we were valued customers, but the decision came the same day a letter was read by the dealership general manager that said we may pursue a remedy using the California lemon law. We found there were more than 91 other similar incidents in 2011-2014 Jeep Grand Cherokee and Dodge durango vehicles, and at least 8 more experienced fires after the P36 safety recall repair had been completed. We encourage NHTSA to have fca install circuit breakers in vanity lamp wiring harnesses for 2011-2014 Jeep Grand Cherokee and Dodge durango vehicles. Our vehicle repair was completed after 13 weeks, on Aug 18, 2015

- Bonita, CA, USA

problem #126

May 012015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Yonkers, NY, USA

problem #125

Jun 172015

Grand Cherokee

  • miles
The contact owns 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Toms River, NJ, USA

problem #124

Jun 152014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Not sure of the dates. Rear view mirror electrical recall repaired. Seat on drivers side gets very hot/must turn it off. Cruise control worked randomly for awhile, now doesn't work at all. Still waiting for recall letter to let me know what to do about latest recall on vehicle stopping suddenly without warning causing a crash! it's my only vehicle and am afraid to drive it!

- Stanley, VA, USA

problem #123

Apr 172015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.

- Egg Harbor Township, NJ, USA

problem #122

May 202015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- The Villages, FL, USA

problem #121

Apr 102015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Shippensburg, PA, USA

problem #120

May 012015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 15V115000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Ormond Beach, FL, USA

problem #119

May 012015

Grand Cherokee

  • 41,000 miles
The contact owns a 2013 Jeep Grand Cherokee. While driving at various speeds, the vehicle would hesitate to accelerate when depressing the accelerator pedal. The vehicle was taken to the dealer who diagnosed that the fuel pump relay needed to be replaced, but the part was not available. The recall notice for NHTSA campaign number: 15V115000 (electrical system) was received in March of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The VIN was not available. The failure mileage was 41,000.

- Larado, TX, USA

problem #118

May 072014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154999 (service brakes, service brakes hydraulic), 14V391000 (electrical system) and 15V115000 (electrical system); however, the parts to do the repairs were not made available. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the part. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Noaddressgiven, AL, USA

problem #117

Apr 072014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Griffin, GA, USA

problem #116

Aug 012014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V115000 (electrical system) was received in 2014. After contacting the dealer on multiple occasions the contact was informed that, the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Wayneburg, PA, USA

problem #115

Apr 132015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Newark, IL, USA

problem #114

May 042015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V115000 (electrical system) was received in may of 2015. After contacting the dealer, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Toms River, NJ, USA

problem #113

Jul 242015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.

- Kennewick, WA, USA

problem #112

Feb 012015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Arlington, TX, USA

problem #111

Jul 272015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.

- Oxnard, CA, USA

problem #110

Apr 102015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Hoover , AL, USA

problem #109

Feb 152015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Salisbury, NC, USA

problem #108

Jul 312015

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Ellisville, MO, USA

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