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10.0

really awful
Crashes / Fires:
0 / 7
Injuries / Deaths:
2 / 0
Average Mileage:
7,324 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Grand Cherokee electrical problems

electrical problem

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2013 Jeep Grand Cherokee Owner Comments (Page 8 of 9)

« Read the previous 20 complaints

problem #23

Jun 022014

Grand Cherokee

  • 18,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system), and NHTSA campaign number: 14V634000 (electrical system), exceeded the reasonable amount of time for repair. The dealer stated that the parts were unavailable for repair. The manufacturer was made aware of the delay. The contact stated that the vehicle stalled intermittently while driving at various speeds. The vehicle was not diagnosed or repaired. The failure mileage was 18,000.

- Norwich, CT, USA

problem #22

May 012014

Grand Cherokee 4WD 6-cyl

  • 21,000 miles
Chrysler recalls P14 & P36 have been in effect since may and August of this year respectfully. To date I am unable to obtain parts for either recall from Chrysler. P14 deals with eroding booster pump enclosures and they continually tell me they cannot get parts. 7 months has elapsed since notification and no remedy in site.

- Broomfield, CO, USA

problem #21

Sep 152014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V391000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Woodstock, VA, USA

problem #20

May 012014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Jeep Grand Cherokee. The contact received NHTSA campaign number: 14V154000 (service brakes) in may of 2014 and received NHTSA campaign number 14V391000 (electrical system) in September of 2014. The dealer was contacted on multiple occasions and stated that the part was not available. The manufacturer was not notified of the delay. The contact did not experience a failure.

- Merritt Island, FL, USA

problem #19

Jul 012014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign number: 14V154000 (electrical system) and NHTSA campaign number: 14V391000 (service brakes); however, the parts needed were not available. The dealer was contacted on multiple occasions, but was unable to provide an estimated time for when the parts would become available. The contact had not experienced a failure.

- Suitland, MD, USA

problem #18

Oct 242014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V391000 (electrical system). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure updated 12/03/14

- Minocqua, WI, USA

problem #17

Dec 202012

Grand Cherokee

  • 20 miles

A D V E R T I S E M E N T S

The navigation system is unreliable in that the "guidance" it gives is grossly wrong.

- Tucson, AZ, USA

problem #16

Aug 052014

Grand Cherokee

  • 28,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving approximately 30 mph, the vehicle suddenly stalled. The contact indicated that after restarting the engine the vehicle operated as normal. The vehicle was taken to the dealer who diagnosed that the alternator was faulty. The alternator was replaced put the failure recurred. The vehicle was taken back to the dealer who replaced the totally integrated power module. The contact continued to have trouble starting the engine and the vehicle would stall shortly after starting the vehicle. The vehicle was taken back to the dealer who replaced the win module but the vehicle continued to experience the failures. The manufacturer was notified of the problem but no solution was offered. The VIN was not available. The failure mileage was 28,000.

- Elmwood Park, NJ, USA

problem #15

Oct 142014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (lighting, electrical). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.

- Wichita, KS, USA

problem #14

Sep 302014

Grand Cherokee

  • 36,000 miles
The contact owns a 2013 Jeep Grand Cherokee. While parked, the contact noticed smoke coming from the vanity lamp. The contact allowed the smoke to vanish. The contact did not sustain any injuries. The vehicle was towed to the dealer, but no diagnostic testing was performed. The vehicle was not repaired. The vehicle was repaired according to NHTSA campaign number: 14V391000 (electrical system). The manufacturer was not notified. The approximate failure mileage was 36,000.

- Venice , FL, USA

problem #13

Aug 302014

Grand Cherokee 4WD 8-cyl

  • 23,000 miles

A D V E R T I S E M E N T S

In general, the car would not start when brake was pressed and the start button was pushed. This happened six times. First four times the engine would just turn over but not start. Last two times, the engine started for about two to three seconds then died. Attempting to start it again resulted in the engine turning over but not starting. During all of the six attempts the engine only started and stayed running after three or four attempts. When I've taken the vehicle to the dealer I was told that there may be a bad win module, which was supposedly replaced. When asked about the tipm I was told that they have to begin diagnosis starting with other parts.

- Bartlett, IL, USA

problem #12

May 302014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign number: 14V154000 (service brakes) and NHTSA campaign number: 14V391000 (electrical system). The parts were not available for several months. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer was notified. The contact had not experienced a failure.

- Sperryville, VA, USA

problem #11

Sep 222014

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (electrical). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 10/30/14 updated 4/24/2015

- Saranac Lake, NY, USA

problem #10

Sep 112014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (electrical). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Canton, OH, USA

problem #9

May 052014

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received recall notices for NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000: (service brakes, service brakes, hydraulic). The parts that were needed to remedy the recalls were unavailable. The manufacturer was not notified. The contact had not experienced a failure...updated 11/18/14

- Grantsville, MD, USA

problem #8

May 202014

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, hydraulic) and NHTSA campaign number: 14V391000 (electrical wiring, vanity light). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Tacoma, WA, USA

problem #7

Sep 302013

Grand Cherokee

  • 13,000 miles
In about one of every thirty starts, the engine dies quickly even though the dash still says "run". I have taken it to the Jeep dealer about 4 times, but they have no fix & I am afraid it will happen while the Jeep is moving.

- Delray Beach, FL, USA

problem #6

Nov 302012

Grand Cherokee 6-cyl

  • 250 miles
My problem has persisted since I purchased the vehicle in November of 2012. I hit the ignition switch and the car starts and then dies. I try to hit the button again and it just cranks and cranks and won't start. The only way to get it to turn on is to cycle on and off the ignition switch and try it again. I brought it into the dealership and they said unless they can recreate the issue they can't identify the problem, and also claimed they did research and couldn't come up with any similar complaints and sent me home. I did about five minutes worth of online research and found the tipm issue along with countless complains about ignition switch issues. I called the dealership and reported my findings. They were familiar with the tipm issue, but said they can't just replace a part unless it can be proved that is the issue.

- Eugene, OR, USA

problem #5

Apr 152014

Grand Cherokee 6-cyl

  • 35,000 miles
In April my car started randomly not starting. It's happened 4 times and been in the shop once for this issue. It is going again Monday 6/16 for the same issue. It will randomly not start, it randomly tries to stall on me. It will randomly not respond to pushing the power button. It will randomly make a high pitched squealing noise. It is very scary when it tries to stall because I can be riding down the interstate at 65 mph when it happens or sitting still at a red light. I drive over 120 miles per day and I cannot be stranded or stall out in the middle of the road. It's going to the shop again Monday to address the issue for the second time. Makes the 5th time the car has been in the shop for various issues since I've had it less than 15 months.

- Snellville, GA, USA

problem #4

Mar 142012

Grand Cherokee

  • 9,000 miles
On multiple occasions, when the push to start button was pressed to start the vehicle the heat/air fan has automatically come on at the highest speed with the heat/air button in the off position. The vehicle has been driven as far as 20 miles before it would go off. The button has been turned on to different speeds during this incident and the speed does not change. The vehicle has been cut off and restarted with the same results. The vehicle was taken to a Jeep dealership on April 1, 2014. The fan was replaced and approximately 3 weeks later the same incurred again. It was taken back to the dealership on May 26, 2014. The service department tried for 3 hours to reproduce the incident with no avail. I was told to drive the vehicle until it re-occurred and bring it immediately to the dealership without cutting the vehicle off so the codes could be checked. If this occurred when the dealership was closed, I was instructed not to crank the vehicle again until it was being taken to the dealership and not to cut it off until a technician could get the code of error. Unknown if it has a short in the electrical system. Dealership service department has stated they do not know what is causing the fan to run without being turned on. On June 1, 2014 the incident occurred again and lasted approx 5 minutes.

- Louisburg, NC, USA

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