This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 17E061000 (Engine and Engine Cooling) however, the part to do the recall was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that he received a second recall notification. The dealer stated that the heat shield needed to be repaired. The manufacturer was not notified. The NHTSA campaign numbers listed in the first and second recall notifications were unknown. The contact had not experienced a failure.
- Wichita Falls, TX, USA
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- Topfield, MA, USA