Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Jeep Grand Cherokee wheels / hubs problems

wheels / hubs problem

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2013 Jeep Grand Cherokee Owner Comments

problem #2

Feb 192015

Grand Cherokee

  • 60,000 miles

A D V E R T I S E M E N T S

Vehicle is a two year old dealer maintained vehicle. Never been in an accident and garage kept and maintained. Was notified of an issue at my dealer aprox 1 yr ago that all of my lug nuts were swollen and were difficult to remove from the vehicle. Was advised that this is a problem with many of the Grand Cherokee and other Chrysler vehicles that utilize these same lug nuts. Vehicle broke down on side of road with a flat tire and had to be towed to a dealership as tow driver was than unable to remove the lugs. Since then the problem is getting worse and now am unable to remove 3 out of 4 tires from the vehicle without having to sheer off the nuts. Filed formal complaint with Chrysler customer care. Was blown off and told that the damage is my fault as at some point an improper tool was used to take the tires off damaging lugs. Keep in mind this vehicle has been maintained no where other than a Jeep dealer. Was told that they would not provide any assistance despite this being a safety issue and was than hit up for $260 for lug nuts!!!! have to wonder how many other Grand Cherokee owners are out there suffering from this same issue and receiving the same nonchalant treatment from Jeep/Chrysler customer care.

- Bensalem, PA, USA

problem #1

Dec 212012

Grand Cherokee

  • 16,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving 55 mph, the front driver's side wheel disconnected from the vehicle, causing the contact to temporarily lose control of the vehicle. The contact had the vehicle towed to a dealer where the manufacturer investigated the vehicle for impact. The contact stated that the vehicle was not involved in a crash however, the manufacturer was insistent that the damage to the vehicle was caused by an impact. The failure mileage was 16,000. The VIN was not available.

- Henderson, NV, USA

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