Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

We are keeping an eye on things but the 2014 Grand Cherokee doesn't look like a good model year compared to past years.

10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
14,675 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee accessories - interior problems

accessories - interior problem

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2014 Jeep Grand Cherokee Owner Comments

problem #8

Oct 222016

Grand Cherokee

  • 38,500 miles

A D V E R T I S E M E N T S

Active head restraint (ahr) passenger side deployed due to defective lock mechanism. The plastic hooks broke and the ahr will no longer lock into place. The vehicle has not been in any accident and deployed while parked.

- Springfield, MO, USA

problem #7

Dec 012014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Leander, TX, USA

problem #6

Mar 112016

Grand Cherokee

  • 62,000 miles
The wiring harness that runs to the driver side power seat controls has rubbed up against the metal frame and failed. This failure has caused a small electrical fire due to arching which is only solved by pulling the fuse. A new wire harness is needed to fix. Dealership says this is not under warranty. Could have caused fatality if seat was completely engulfed.

- Fair Lawn, NJ, USA

problem #5

May 042015

Grand Cherokee

  • 14,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that there was a random failure with the instrument cluster warning indicators flickering without warning. The radio and vent controls failed to work for heat and air conditioning, the heated seats had issues, and the steering wheel became extremely hot. The vehicle was taken to the dealer several times and they were not able to provide a remedy. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 14,000.

- El Dorado, AR, USA

problem #4

Mar 162015

Grand Cherokee 6-cyl

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/12/15 the consumer stated the vehicle was repaired. Updated 1/4/2015

- Gainesville, FL, USA

problem #3

Jul 022013

Grand Cherokee

  • 1,200 miles
At what point does someone step in and say enough is enough. In 1 1/2 years my vehicle has been in 12 times. Besides the 7 recalls, there has also been issues with the gas cover broke, leather seat issues, power steering, shocks, brake boot and rear camera. If that isn't bad enough, many times they issue a recall and don't even have the parts available. The lemon laws are so dealer and manufacture friendly that it is very difficult to qualify. Each time I go to the dealer it is 120 miles round trip. Someone needs to step in and reimburse the consumers for this expensive mistake that Jeep made in manufacturing these vehicles which has been passed on to the consumer who thought we were getting a reliable product.

- Lakota, ND, USA

problem #2

Apr 012014

Grand Cherokee

  • miles
While seating in the driver seat the back part of the seat where the seam is will make a loud popping noise like when you bend a thick piece of card board. You do not have to put pressure on the seat.

- Huron, OH, USA

problem #1

Jun 282013

Grand Cherokee 6-cyl

  • 1,700 miles
I was rear ended by a car traveling +65 mph while I was traveling 15 mph. The car sustained over $15,000 in damage, however my concern is over the drivers seat which came of track and was badly misaligned. Furthermore, my car has been in the shop for over 56 days now, and the parts required to fix the seat are not available. I have been given no approximate date of having the seat fixed and am without a car indefinitely. I have also been told that many other S are waiting for this part, at least 57 cases of special order, leading me to believe that production has stopped due to a defect.

- Brooklyn, NY, USA

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