CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
65 / 2
Injuries / Deaths:
32 / 0
Average Mileage:
29,350 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2014 Jeep Grand Cherokee Owner Comments (Page 4 of 22)

« Read the previous 20 complaints

problem #367

Jan 062021

Grand Cherokee

  • 58,000 miles

A D V E R T I S E M E N T S

Service shifter warning comes on every time I start my Jeep and then goes away. This is a known issue that many Jeep owners have complained about. It is also very expensive to fix if no longer under warranty. I was told by my dealership this was not covered under my warranty and quoted $1400 to fix it. This should be Jeep's responsibility as it is a hazard when this warning appears while driving. Please look into this problem there are so many complaints listed online for this. There are over 170 complaints that I have seen.

- Deerfield Beach, FL, USA

problem #366

Jan 102021

Grand Cherokee

  • 130,031 miles
The electronic shifter maintenance require light keeps coming on with check wngine light and won't drive had at dealership several times can't fix?? please help getting expensive

- North Charleston, SC, USA

problem #365

Feb 142020

Grand Cherokee

  • 108,000 miles
Cylinder head misfire #2 and service four wheel drive light. I had taken it in to our local mechanic he said the head needs to be replaced there is a current recall and extended warranty out now with the same problems but our Jeep is not on the VIN list (pentastar tic) is what our mechanic called it.

- Park Rapids, MN, USA

problem #364

Feb 222021

Grand Cherokee

  • 326,000 miles

A D V E R T I S E M E N T S

On Monday, January 22, 2021 around 3 pm, I was driving on the freeway and my Jeep automatically shifted into neutral and the words 'auto park' disabled appeared on the screened. I immediately shifted it back into drive and continued drive and exited and went to a gas station. I turned it off, pumped gas and turned it back. When I tried to back up, it immediately shifted the car into park. I called the nearest dealer and asked what it could be? they checked for recalls and said that recall for a similar defect was already repaired on my vehicle, maybe it was low on transmission fluid. They also recommended looking to see if any other 2014 Jeep had experienced the same problem. This is the first time my vehicle has ever done that. I asked if it could be related to the extreme cold. I contacted Chrysler and the representative said make an appointment and take it to a dealership. I have scheduled the appointment.

- Damon, TX, USA

problem #363

Feb 052021

Grand Cherokee

  • miles
Hello, my vehicle has had a number of recalls for emissions and drive train. Due the number of modifications by Jeep, my vehicle's performance has been negatively affected to a point that sometimes it is dangerous to drive. Every software update results in lower mileage and sluggish performance. Now Jeep is slow rolling egr recall and letting a dangerous situation to develop.

- Haymarket, VA, USA

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problem #362

Jan 312021

Grand Cherokee

  • 83,000 miles
With the vehicle running, in park, on a slight inclined driveway, rolled backwards until foot break was engaged. Only made less than 1 foot before operator intervention. Removed foot from manual break, approximately 3 minutes later, the vehicle rolled backwards again while in confirmed park. Again, less than 1 foot before operator intervention. Note: A slight amount of snow/ice was present on the drive, however both driver's side wheels were free of snow/ice during the occurance, vehicle is 4WD. I have not parked on an incline since the occurance.

- Des Moines, IA, USA

problem #361

Feb 012020

Grand Cherokee

  • 5 miles

A D V E R T I S E M E N T S

I have took my vehicle for a shifter recall. They did a programming they said and that it should have fixed the problem. I explained to Chrysler capital about how my vehicle would shift into neutral after throwing itself into other gears. I would have to turn off the vehicle and begin driving again. Now my vehicle hardly drives and the transmission makes a loud cracking noise. This recall made my transmission go out.

- Chicago, IL, USA

problem #360

Dec 012020

Grand Cherokee

  • 120,000 miles
From stop to 1st and 2nd gear the transmission has a knock when on hill or even flat ground when acceleration is applied. After 2nd gear this is not an issue.

- Louisville, KY, USA

problem #359

Jan 282021

Grand Cherokee

  • 82,833 miles
Vehicle shudders when accelerating, mainly low speeds. Jeep dealership investigated and stated transfer case needs replaced.

- Buford, GA, USA

problem #358

Jan 112021

Grand Cherokee

  • 129,000 miles
We were driving down the road and the car went into neutral. We were stuck on the middle of the road while we tried to get it to go back into drive. If this would have happened when we were turning out in front of a car or on a bridge it would have been really bad and more than likely caused a bad wreck. Everywhere I read says these cars a now for the shifter problem but doesn't appear to have a recall for my exact VIN. We had to stop driving the car because we are scared it is going to get us in a wreck. The Jeep dealer near us said that we need a new electronic shifter. It is on back order until early February. What can we do to get this replaced free of charge because this is a major safety issue and could cause horrible wrecks. We were driving down the road getting ready to turn onto and I70 on ramp when the car just went to neutral and stopped. The car was stationary for maybe a couple of minutes while we tried to get it back in gear and drive straight home. We got lucky we did T get hit by a semi truck because it is a very busy area because there are 2 truck stops that drive through there.

- Boonville, MO, USA

problem #357

Dec 172020

Grand Cherokee

  • 82,000 miles

A D V E R T I S E M E N T S

Vehicle went into neutral? loss of power and then reengaged again. Transmission was looked at had code 716. Upon further investigation the clutches were worn so the transmission had to be rebuilt. Now it is experiencing electrical issues causing the vehicle not to operate.

- Windsor, CO, USA

problem #356

Dec 252020

Grand Cherokee

  • 66,000 miles
I have been going down the road 3 different times at a normal speed 55 and it down shifts to a lower gear on its own.the only way I can get it out is to make a complete stop and put it in neutral or cut the vehicle off and restart. I have put very few miles on this Jeep since I purchased it. This happened the last time I drove it and almost caused an accident. This happens just going down the main roads and I am getting afraid to drive it. I have not drove it agian because I am afraid of causing an accident.

- Jefferson, NC, USA

problem #355

Jan 062021

Grand Cherokee 6-cyl

  • 79,500 miles
El vehculo estaba en marcha Y encendi el check engine Y SE puso en neutral solo Y no corra hacia alante, luego tambin encendieron ms luces de tablero Y un cartel que dice service shifter.esto paso en un semforo de una calle secundaria

- Grand Prairie, TX, USA

problem #354

Jan 012021

Grand Cherokee

  • miles
Pentastar 3.6L rear main seal leak

- Enid, OK, USA

problem #353

Dec 192020

Grand Cherokee

  • 86,000 miles
I was coming to stop at a stop sign and heard a loud pop and the truck jerked forward. The truck was slow going into first gear and would not go into reverse. Truck has 86,000 mikes on it and happened out of the blue. It appears that there are issues with transmissions for Jeep as the manufacturer has them on back order.

- Fredericksburg, VA, USA

problem #352

Dec 232020

Grand Cherokee

  • 128,000 miles
On 12/23/2020 at 6:00am I was driving on long point road when the vehicle completely shutdown - all electrical, engine, lights, breaks, etc. I was driving at approx. 30mph heading towards a round-about when everything shutdown. The loss of power resulted in not being able to slow down. Luckily there weren't any cars in the round-about when I entered. However, it was a rather tight round-about and was not able to make the turn and I went over the curb and drove straight through the middle of the round-about.. the car restarted after about 3 seconds and the check engine light came on. Once the car restarted, acceleration was extremely limited. I continued to proceeded down long point road until I could pull off. About 1-2 minutes after the first power failure, another power failure/complete shut down occurred. The second power shutdown lasted about 5-7 seconds and turned back on. I immediately pulled off and shut the car off and let it sit for several minutes. When I restarted it, the check engine light was on, but went off after several hours. It's worth noting, I just received the ecodeisel software updated (I think V7). This update was performed on 12/21/20

- Mount Pleasant, SC, USA

problem #351

Feb 022019

Grand Cherokee

  • miles
Service four wheel drive system comes up on my dash and then the traction light comes up on my dash and won't go out. When making a left turn or right sometimes the vehicle pulls. Also when accelerating and decelerating the rear differential makes a humming noise.

- Macungie, PA, USA

problem #350

Jul 142020

Grand Cherokee

  • 79,000 miles
Vehicle was in motion on a highway when "service shifter" warning came on. Lights on shifter go on and off randomly while parked and in motion on highways, city streets. Shifter gets stuck between gears, shifter light reading gear reads differently than dash panel gear, ex. Shifter is put in drive (D) and dashboard reads neutral (N). There are delays in shifting between gears and beeping sound comes on. When putting vehicle into park and it will not read it, creating a stall in the process, and having to move shifter in different gears before it will start to read gears again. Vehicle has thrusted forward after putting into park while a beeping noise is going off. Shifter has not wanted to go into park, or reverse and instead goes into neutral. When shifter has been put into park the engine has made an acceleration noise. Shifter has been erratic and non-consistent, creating fearful and unsafe operating issues.

- Mazomanie, WI, USA

problem #349

Nov 092020

Grand Cherokee

  • 88,000 miles
The service shifter warning goes on and off when the car is in motion. There are countless reports of this problem listed online with Jeep Grand Cherokee, yet there is no recall so I am reporting the issue.

- Erie, MI, USA

problem #348

Oct 222020

Grand Cherokee

  • 70,000 miles
I continue to have rocker arm and suspension bearing and tick tick tick sounds after two separate repairs. All of the items should have been replaced not just one or two. It is a 12 dollar part. The labor to disassemble and reassemble car is astronomical. Have been without car two times for over 15 days. Totally unsatisfactory.

- Enola, PA, USA

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