Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

We are keeping an eye on things but the 2014 Grand Cherokee doesn't look like a good model year compared to past years.

10.0

really awful
Crashes / Fires:
50 / 0
Injuries / Deaths:
25 / 0
Average Mileage:
12,098 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2014 Jeep Grand Cherokee Owner Comments (Page 8 of 12)

« Read the previous 20 complaints

problem #95

Oct 132014

Grand Cherokee

  • 6,589 miles

A D V E R T I S E M E N T S

Hard or rough shift from 2nd to 3rd gear when transmission is cold as in the first use of the day.if done during hard acceleration feels as though transmission will drop out of the vehicle. After transmission warms up to approx 170 degrees shifting becomes smooth. Also slipping type action when slowing to a stop when transmission shifts from 2nd to 1st.

- Campbellsville, KY, USA

problem #94

Feb 072014

Grand Cherokee

  • 12,500 miles
The contact owns a 2014 Jeep Grand Cherokee. While driving at approximately 25 mph, the transmission failed without warning. The failure recurred. The vehicle was towed to a dealer where a module was ordered in order to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,500.

- North Hampton, PA, USA

problem #93

May 152015

Grand Cherokee

  • 21,300 miles
Driver proceeded from a from a 4-way stop to the posted speed limit of 55 mph. Shortly after getting up to speed, the vehicle's dashboard illuminated with several warning indicators (service electronic throttle control, service airbag system, low oil pressure, low voltage) and lost all engine power. Vehicle coasted to a stop in a nearby parking lot. Driver was attempted to restart the vehicle several times, but unsuccessful. Vehicle has been towed to the dealership awaiting service.

- Elizabethtown, KY, USA

problem #92

Apr 042015

Grand Cherokee

  • 25,000 miles

A D V E R T I S E M E N T S

Under moderate acceleration car is supposed to drop one gear and accelerate. On 4 separate occasions car has instead dropped 4 gears and got stuck in lower gear, unable to accelerate. Then check engine light comes on, just to turn back off by itself. Sometimes dealer does minor part replacement and clears light, saying problem is fixed. Has nearly led to two severe crashes when entering highway. Car feels extremely unsafe, and I never know when problem is going to happen again.

- Floral Park, NY, USA

problem #91

May 042015

Grand Cherokee

  • miles
The navigation system goes blank mid trip screen goes on and off and switches to other media. The transmission clicks from switching from park to drive or reverse. The truck makes a weird vibration noise it sounds coarse and feels weird after 20mph. All these problems have been happening since I took the Jeep out the dealership. I always bring it back to the dealer they say they fix it and I always bring it right back with the same exact problems.

- Elmwood Park, NJ, USA

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problem #90

Aug 012013

Grand Cherokee 4WD 6-cyl

  • miles
S10 appropriate handling- letter to the secretary from constituent re copy of a letter to Fiat Chrysler chief executive officer sergio marchionne regarding a Jeep Cherokee safety recall. For months the parts were not available for recall #14V643000. In November 2014, the consumer was able to get one of the recalls rectified only because someone did not show up for the appointment. Also, the consumer experienced a catastrophic transmission failure. Updated 08/03/15.

- Somers, NY, USA

problem #89

Aug 252014

Grand Cherokee 4WD 6-cyl

  • 15,000 miles

A D V E R T I S E M E N T S

The vehicle makes a loud popping/clicking sound when started. A Jeep servicing dealership had the vehicle for three weeks attempting to diagnose and correct the problem with the assistance of their corporate technicians. It was deemed a normal function and that the "vehicle performs as designed". Jeep corporate has been totally unresponsive to subsequent communication. Clearly, a very loud popping sound is not normal. Please help and please advise best next steps. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brooksville, FL, USA

problem #88

Apr 022015

Grand Cherokee 4WD 8-cyl

  • 10,225 miles
Drove one block from home and the battery voltage spiked to 17V. Warning sounds and messages posted on the odometer. Parking assist off; acc unavailable-service required; wipers activated even though turned off; transmission locked in D; radio screen blacked out/came back on; message read to stop, press the brake, turn engine off then place in park. Red battery icon, anti skid icon, engine icon lit on odometer plus warning sounds non stop. Took directly to the dealer where the tech tried to get a reading on all of the trouble icons. Nothing was posting on their equipment. It was decided the vehicle may need the alternator replaced. Was told to continue driving and if this happens again to turn the engine off and restart the vehicle and keep driving.

- Grand Junction, CO, USA

problem #87

Mar 142014

Grand Cherokee 6-cyl

  • 10 miles
When accelerating, the engine always hesitates for several seconds, then surges forward. This condition creates a safety issue during passing, merging into oncoming traffic, evasive maneuvers, etc. This problem has existed since new, and has not improved. Bergey Chrysler, Jeep service dept. Has informed me that the hesitation while accelerating "operates as designed", and cannot be repaired.

- Hatfield, PA, USA

problem #86

Mar 182015

Grand Cherokee 4WD 6-cyl

  • 680 miles
After making a right hand turn at a four way stop, I began traveling through a residential area at about 25 mph. After maybe 100 yards, the car came to a stop and the engine was revving, as if the vehicle were in neutral. The shift knob indicated the vehicle was in drive, but it was no moving forward. Obviously this caught me completely off guard, as someone at the four way had waved me to go before them, the I unexpectedly stopped in the middle of the road and would not move. I began applying the gas more gently, good thing or I would have jumped forward, and eventually the vehicle began to drive again. The low number of miles on the car is because I am scared to drive the car until the two brake recalls are completed, and now this. I see this has been a big concern in other years for the Jeep and have found many similar complaints online for this model. When will this issue be addressed? big safety hazard!

- Murrysville, PA, USA

problem #85

Nov 232013

Grand Cherokee

  • 4,100 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. While driving at 15 mph, the vehicle jerked. The vehicle was taken to a dealer. The technician was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 4,100.

- Date City, FL, USA

problem #84

Mar 092015

Grand Cherokee 4-cyl

  • miles
The Jeep Grand Cherokee overland (may be other models) has a feature identified as eco. It is actually a dash button that must be manually overridden each time the car is started. The function is (I suppose) a fuel saving mode, however myself and many others in the Jeep blogs have a serious issue in that the car reacts in a sluggish mode when pulling into traffic and shifts in a manner not normally associated with smooth driving as the shift points are changed from what one would consider normal. It appears to inject more air, less fuel into the firing process producing the sluggish driving experience. I and others have sought relief from this ( opt out function) from dealers, to no avail. Many drivers, as have I, have express fear of a potential collision when this feature is engaged. There appears to be a disconnect between the epa, seeking improved economy and the highway safety board seeking to reduce accidents. At the very least this feature should be modified to be an "opt in" feature to be possibly utilized in highway conditions not in stop and go and merging traffic.

- Raleigh, NC, USA

problem #83

Feb 062015

Grand Cherokee

  • 17,442 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that when the accelerator pedal was depressed, the vehicle decelerated and jerked forward. The vehicle accelerated independently and the check engine warning light illuminated. The vehicle was taken to dealer. The technician informed that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 17,442.

- Bend, OR, USA

problem #82

Jan 202015

Grand Cherokee

  • 14,800 miles
There is a loud bumping noise coming from the under carriage at start-up

- Sunrise, FL, USA

problem #81

Apr 032014

Grand Cherokee 4WD 6-cyl

  • 1,856 miles
At 1:00am in the morning of April 3rd, our Jeep Grand Cherokee slipped out of park and rolled backwards thru our garage. Brought the Jeep to the dealer the next day. After 5 days they talk to Chrysler and informed us they had found no problems. On December 25th at around 9:00am the Jeep was again on a hill. With the Jeep running and in park, it came out of park again. This time it rolled about 50ft down into a tree, causing over $ 3,000 in damages. (no air bags went off) on December 26th the Jeep was towed down to the dealership, to this day it still sits. (January 28th) Chrysler ordered an inspection of the Jeep, and on January 16th sent us a letter stating "we are not led to believe that the incident was do to a manufacturing responsibility". at this time we feel the vehicle has a major safety hazard with the transmission.....updated 04/25/16

- Lisbon, NH, USA

problem #80

Mar 192014

Grand Cherokee

  • 8,000 miles
When stopping the transmission bangs thrusting the truck forward. I have had this into dadeland Dodge several times and they have been unable to resolve the issue. The truck is at the dealership again now.

- Merrick, NY, USA

problem #79

Jun 022014

Grand Cherokee

  • 100 miles
The gear select lever is dangerous. From the D position, putting the car into park most often it stops in R. thinking you have selected park and begin to exit the car is actually on reverse. I owned a 2011 same model no problem, upgrading to this car is dangerous! there is no feel as to engaging park, since they changed the design to this electronic shifter. My wife and I have to verbally confirm the car is in park each time looking at the shifter to display P. please investigate this danger before someone gets hurt or killed.

- Estes Park, CO, USA

problem #78

Nov 172014

Grand Cherokee

  • 13,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at approximately 10 mph and making a right turn, the gear shifter changed gears from drive into neutral independently. The failure recurred multiple times and at different speeds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 13,000.

- Harrison, MI, USA

problem #77

Dec 062014

Grand Cherokee 4WD 6-cyl

  • 21,500 miles
When shifting into drive or reverse or park it is difficult to know you are in the right gear. On multiple occasions I shift from drive into park and the car did not go into park. When I stepped out the car was rolling down hill and almost ran over my foot. This electronic gear shifter is terrible it is difficult to go into and out of gears safely. This is just a poor design and unsafe.

- Bloomfield Hills, MI, USA

problem #76

Dec 052014

Grand Cherokee 4WD 6-cyl

  • 33,495 miles
On 3 separate occasions in the last two weeks my 2014 Jeep Grand Cherokee has rolled unexpectedly once the transmission has been put into park and the engine turned off. The first time it happened, I drove into a sloped driveway. I put the car into park, turned off the car, and sat in the driver's seat to compose an E-mail. My foot continued to be on the brake. A minute or so later, when I completed my task, I opened the door and began to get out, having not put on the emergency brake. As it was a gentle slope, I did not notice the car beginning to roll immediately, but once outside the car I realized it was rolling backwards. I turned and got back into the car and applied the emergency brake, almost falling in the process. At the time I thought that I might have put the car into neutral rather than park, as the gear shift is electronic, and is slightly different in feel from older transmissions. Believing that it was my error, I did nothing about this. Then, over this past weekend it happened again, and I wrote to Jeep via their owner portal, to ensure that it was reported. On December 3rd, I scheduled a service for Friday December 5th. Yesterday, December 4th, I took the car to a car wash. The attendant was doing detail work, and after taking it through the wash, he parked it. I walked toward the car, and he got out of the car once he had put it into park and turned it off. He exited just as I got to the front driver's side corner. The car began to roll again, and was on a slope. Had the attendant not jumped back into the car and applied the brake, both of us would have been pinned in place, me between the door and a large cement planter, and he between the door and the interior. I quickly videotaped the attendant briefly recounting the story, and obtained his contact information, as well. The Jeep is now at the dealership.

- Valley Cottage, NY, USA

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