Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

We are keeping an eye on things but the 2014 Grand Cherokee doesn't look like a good model year compared to past years.

10.0

really awful
Crashes / Fires:
6 / 4
Injuries / Deaths:
3 / 0
Average Mileage:
5,898 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee electrical problems

electrical problem

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2014 Jeep Grand Cherokee Owner Comments (Page 2 of 11)

« Read the previous 20 complaints

problem #194

Dec 012014

Grand Cherokee

  • 7 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. While driving at various speeds, the instrument panel failed to illuminate. The contact stated that the ignition was turned to the off position and back on and the instrument panel operated normally. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed a system update. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. Additionally, the contact received notification of NHTSA campaign number: 14V643000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 7. parts distribution disconnect.

- Germantown, MD, USA

problem #193

Dec 252014

Grand Cherokee

  • 7,000 miles
The contact owns a 2014 Jeep Grand Cherokee. While driving at approximately 50 mph, the vehicle jerked and independently slowed down after an unknown warning indicator illuminated. The contact stated that the accelerator pedal failed to respond. The contact had to hit the gear shift. The engine revved and went into sports mode. The contact continued to hit the gear shift until the vehicle shifted back into gear. The failure recurred on several occasions while driving at various speeds. Upon purchasing the vehicle, they were told that if the vehicle independently shifted into sports mode, they should push the gear shift back to change the mode. The vehicle was taken to the dealer but the failure was unable to be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,000.

- Ridgeland, MS, USA

problem #192

May 042015

Grand Cherokee

  • 14,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that there was a random failure with the instrument cluster warning indicators flickering without warning. The radio and vent controls failed to work for heat and air conditioning, the heated seats had issues, and the steering wheel became extremely hot. The vehicle was taken to the dealer several times and they were not able to provide a remedy. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 14,000.

- El Dorado, AR, USA

problem #191

Nov 032015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Dashboard on the car keeps turning on and off by itself draining battery power. Car was taken to dealership for repairs. They looked at it replace the battery for $900 did not fix the issue. The car continues to experience the same problem issue was never resolved.

- Westwood, NJ, USA

problem #190

Apr 282014

Grand Cherokee

  • 48,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at 40 mph, there was a complete loss of power. The failure occurred on two occasions. The vehicle was taken to the dealer but was unable to be diagnosed. The contact mentioned that the vehicle had the transmission replaced prior to the failure. The contact received notification of NHTSA campaign numbers: 15V393000(structure) and 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 48,000. Parts distribution disconnect. VIN tool confirms parts not available.

- Washington, NJ, USA

problem #189

Oct 082015

Grand Cherokee

  • 38,526 miles
The horn and rear wiper began to go off automatically along with the console screens flashing resulting in the vehicle turning off at a stop light. After getting it started back up, while on the freeway (70 mph), the horn began honking on its own again and I was afraid the vehicle would turn off on the freeway resulting in a potentially disastrous situation so I exited the freeway and carefully proceeded to the Jeep dealership where after a few days they diagnosed it with a faulty total integrated power module (tipm). It was apparently not covered due to the fact that I had approximately 38K miles, instead of 36K of below. How can an electrical system fail due to "normal wear & tear"? I feel this should have been covered under warranty instead of becoming an out of pocket expense for me. I'm nervous about driving my vehicle even after the tipm was replaced; it doesn't feel the same.

- Corpus Christi, TX, USA

problem #188

Apr 012015

Grand Cherokee

  • 15,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was parked, the liftgate failed to function and the etc warning light illuminated. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,000.

- Owensmill, MD, USA

problem #187

Apr 162013

Grand Cherokee

  • 9,000 miles
Bought new in April 2013. Since then, Jeep has been in dealers service dept for many electrical problems, transmission problems, down loads to control modules and front and rear bumpers just falling off. Radio was replaced, wiring harness replaced, many control modulars replaced, generator and battery replaced and the dealer even added an extra negative wire to the Jeep to stop the exterior and interior lights from just turning off and on, altering the Jeep design. My Jeep then began turning on and off certain controls, like the wipers would just come on and off, the radio would go up and down in sound then the whole screen would go black, turning off on its own, dealer had to replace the entire radio system. Recent repairs were the transmission, which have been an ongoing problem within month of purchase. The Jeep would not go higher the 2nd gear. Dealer had to remove certain codes, replace with new codes and reprogram the tcm control module. This has been done many times. Just last month, the front and rear bumpers just began to fall apart. Dealer had to send Jeep to a body shop for repairs. The Jeep is in mint condition and aways has. It's service record is proof of proper mainteance on schedule. On one occasion after the dealer attemptedto finx the lights from going out and had the Jeep for sevral weeks, the dealer told me they go the lights to at least not go out but it still has a slight flicker. When I told the dealership that's not fixed right, the dealer told me that they considered the repairs commercially acceptable. It's been almost a year since I hired an attorney to address this under the lemon law but Chrysler continues to drag this issue out without addressing the safety issues my family continues to endure on a daily basis. Asking the attorney to become more involved, I was told they have to do what the law allows

- Williamstown, NJ, USA

problem #186

Jun 012014

Grand Cherokee

  • 7,000 miles
Tire pressure monitoring system requires tire pressure adjustment about every two weeks because of low pressure in one or more wheels. Dealer either cannot or does not want to fix it but hopes for a Jeep advisory or recall. Owner believes electronic connections in wheels are faulty and one or more leaks air. Constant leakage of air represents a potential driving hazard. After 12 flash updates to electronic systems and past failure of electronic transmission control system to shift out of park, it is clear that all electronic control systems without redundancy represent life threatening potential failures in all sytems. When such failure occur, owners will be unable to prove what really happened. The perfect crime!

- Rocklin, CA, USA

problem #185

Sep 172014

Grand Cherokee

  • 4,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle was not downshifting from 3rd to 2nd or to 1st gear. If the vehicle were shifted manually or from a complete stop, the vehicle would shift intermittently. The vehicle was taken to the dealer where the mechanic informed that the failure was commonly experienced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000. The VIN was not available.

- Pittsburgh, PA, USA

problem #184

Jul 162015

Grand Cherokee

  • 5,000 miles

A D V E R T I S E M E N T S

On July 16, 2015, with about 5,000 miles, the electrical system failed and the vehicle was towed to my dealership. On July 21, 2015, we learned that it had lost the key and done nothing to repair it. On July 22, 2015, it was towed to another Jeep dealership. On July 23, 2015, we were advised that the problems were caused by a bad battery. On July 25, 2015, when we went to pick it up, it would not start even with a new battery. On July 27, 2015, we were told that another new battery had been installed. On July 28, 2015, we picked up the vehicle but on August 14, 2015, the electrical system again failed and it was again towed to the second dealership. On August 17, 2015, we were advised that the vehicle had been repaired by replacing various electrical components. On September 15, 2015, the electrical system again failed causing the ABS and AWD systems to rapidly cycle on and off; the transmission to rapidly shift through both forward and reverse gears; and for the vehicle to lurch forward and backward. A third Jeep dealership refused to service it because of its history. On September 17, 2015, the vehicle was again towed to the second dealership. It had only 5757 miles on the odometer. On September 24, 2015, we were told that the dealership thought the problem might be with a crash sensor and proposed that the sensor be disabled. On September 25, 2015, after we objected to disabling a safety sensor, we were told that sensors had been ordered for the adaptive cruise and speed controls, but as of today, the dealership has not repaired the vehicle and is uncertain whether it can repair it. The vehicle has been at a dealership 25 out of the past 72 days. The dealership has not repaired the vehicle; will not say that it can be repaired; and will not say that it will be safe to operate. Jeep refuses to help. We don't want to die in this vehicle. Please help us.

- Huntington, WV, USA

problem #183

Aug 082015

Grand Cherokee

  • 12,458 miles
The problem(s) that I have had or currently have with my vehicle are as follows: 1. July 8, 2015: (mileage 12,453) car dash lights were lighting up and then the engine died later in the middle of the road. Finally the car started up however the transmission would not shift and I drove it home in low gear. On July 9, 2015, I took the car into campbell Chrysler service department in centralia Washington (see service slip) and it was returned to me on July 13, 2015. 2. July 15, 2015: Again, the car dash lights were lit up and the car was stuck in low gear. I turned the car into to campbell Chrysler service department (see service slip) on July 16, 2015. The car was returned to me on August 18, 2015. 3. August 24, 2015: Again the car dash lights were lit up and the car stuck in low gear and the motor was surging. I took the car back to campbell Chrysler service department on August 25, 2015. The car was returned on August 28, 2015. 4. August 31, 2015: I drove to seattle and again the check engine light came on and the shifter lights would flash and speedometer numbers would go from large font to small font. When dash lights and warning lights plus different characters flashed then the engine would surge. Currently, the car was brought back to campbell Chrysler service department on September 16, 2015 because all the warning lights came on, again. This vehicle has become a safety hazard for my family. I'm not comfortable driving the car and concerned for my safety as well as my families. The first time the car stalled on me it happened at a stop sign on a two way highway. The engine surging is also a safety issue. I have been with-out my car over 43 plus days and have been greatly inconvenienced.

- Chehalis, WA, USA

problem #182

Jul 022015

Grand Cherokee

  • 32,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving 25 mph, the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 32,000.

- Crete , IL, USA

problem #181

Aug 092015

Grand Cherokee

  • 42,000 miles
My Jeep was experiencing intermittent electrical issues similar to those many have already complained about. The dashboard lights would shut off or illuminate, etc. The one day it just would not start. We got it jumped and took it to an auto parts store where I was told that the alternator was not charging the battery at the appropriate voltage and to take it to the dealer. I took it to the dealer who inspected it and ended up fixing the alternator under an open recall. Less than 1 week later, the Jeep would not start again. After getting another jump start and taking it back to the dealer, I was told that nothing was wrong with it. After my insistence they kept it overnight and sure enough that next day the car would not start. They then told me it was not the battery or the alternator but replaced the battery anyway, charged me $212 as I am just over the warranty period and sent me on my way. 4 days later, my Jeep car would not start again. I was able to jump start the car, but it would die when I put it in drive. Roadside assistance tested it for me and again told me that the alternator is not charging the battery to the correct level. I then had to have it towed back to dealer. It's at the dealer now. For the last two days I was told that they don't know what is wrong with it, then they replaced the alternator again and it still had the same problem. They are now looking at the wiring and want to charge me for it and they claim it isn't related (although they don't even know if this is really the issue). It all seems very related to me. During the month of August, my Jeep has been at the dealer for 9 days so far with no resolution.

- Yorba Linda, CA, USA

problem #180

Apr 272015

Grand Cherokee

  • 22,000 miles
Twice this has occurred in which I parked the vehicle, shifted it into park, left the vehicle the and it rolled away. First time I was alone at a hotel parking lot, ran in inside and came out and the vehicle was gone. It had rolled away about 150 ft, but sustained no damage or injuries. The 2nd time, I was at a gas station, put the Jeep in park, jumped out and my family was with and the vehicle started to roll away, but I was able to jump in and place the vehicle in park a 2nd time. Thought it was just me until I seen previous complaints for the same issue with the electronic shifters.

- Alexandria, MN, USA

problem #179

Sep 052014

Grand Cherokee

  • 5,500 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle stalled without warning. The vehicle was able to restart. The contact mentioned that the failure progressed to the point where the vehicle failed to restart when the failure occurred. In addition, the service engine warning light illuminated each time the failure recurred. The vehicle was towed to the dealer on several occasions, but the failure was unable to be replicated. The vehicle was also shaking violently and there was a delay upon shifting gears. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,500.

- Fort Worth, TX, USA

problem #178

May 062015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign numbers: 14V634000 (electrical system), 14V636000 (electronic stability control), and 14V643000 (air bags, seat belts); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Oakwood, GA, USA

problem #177

Feb 012014

Grand Cherokee

  • 100 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while attempting to accelerate from a stop, the vehicle jerked and hesitated before moving forward. The contact noticed that the front end of the vehicle started to vibrated. In addition, the contact stated that while attempting to accelerate from a stop, the accelerator pedal was depressed and the vehicle accelerated in excess. The failure recurred on numerous occasions. The vehicle was taken to a dealer multiple times, who diagnosed that the driveshaft needed to be replaced and the computer needed to be upgraded. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 100.

- Fenton, MO, USA

problem #176

Oct 272014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Chickasha, OK, USA

problem #175

Aug 122015

Grand Cherokee

  • 25,000 miles
Merging vehicle into highway traffic when electronic instrument console went blank, losing power. Instrument panel then lit back up and all warning signals (check engine, battery etc.) were illuminated. Engine continued running, but very slowly (as if stuck in 1st gear). When able to safely exit the highway and pull off roadway, was unable to shift car out of drive into park. It appeared all the electronic controls were not working. Because this car has a push button ignition (and a fob, rather than a key), the push button ignition could not be turned off, because the car was not in park. I had to remain at the wheel with the brake on to prevent the car from moving. I was unsuccessful at contacting Jeep technical assistance to try to identify how to cut power to the engine. Ultimately, after holding in the ignition button for a prolonged period of time, the power returned and I was able to put car in park. Please note, recall notice 13V-483 had been repaired on this vehicle prior to this event.

- Portland, OR, USA

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