Car shut off unexpectedly 3 separate occasions after being service by local service shop and dealership. It left me stranded in middle of street.

- Thousand Oaks, CA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that he experienced several failures with the vehicle. While driving various speeds, the contact heard knocking and banging sounds coming from the engine without warning. The check engine warning indicator eventually illuminated after the failure persisted for some time. The contact drove the vehicle to port jervis Chrysler Jeep Dodge (131 kingston ave, port jervis, NY 12771, 845-856-6211) where the transfer case was replaced; however, the failure continued. The transmission was ultimately replaced twice by an independent mechanic. Also, as the contact was closing the rear hatch, the contact noticed smoke coming from both license plate bulbs. The contact immediately shut off the vehicle and removed the bulbs from their sockets. The contact called an unknown dealer to have the bulbs replaced and was given a quote of $250 per bulb. The light bulbs had not been replaced. Also, when the contact activated the cruise control, the cruise control continued to function even when it was attempted to be disengaged. The contact had to place the vehicle in neutral in order to disengage the cruise control. The contact also experienced several other failures with the vehicle, including other electrical, engine, and suspension failures. The manufacturer was notified of the failures and stated that there was one recall on the vehicle. No further assistance was offered. The vehicle had not been repaired. The failure mileage was 40,000.

- Harvey, PA, USA

Vehicle experiences random illumination of multiple instrument cluster warning lights, loss of cluster illumination, loss of speed display, and loss of ABS and ESC system functions. Sometimes vehicle shifts into 3rd gear, and does not respond to shift commands. This occurs randomly, sometimes right after start-up, sometimes after a few minutes of driving.

- Coppell, TX, USA

Service 4WD illuminated on the dash. Traction control and ABS lights lit up and cruise control disengaged while going down the road. The vehicle is now in the shop for an expected ABS module failure.

- Peterborough, NH, USA

In 2018, the A/C first went out and we went to mopar to have it assessed. We were told it was not a "charging" problem but electrical and need the dealer. A few weeks later, without any intervention the A/C came back on. In June 2019, the A/C went out again and the dealer said "faulty tipm" and the repair with diagnostics would be close to $900. How does a 4 year old car with less than 50K miles incur a brain failure"! I guess it could happen but researching the topic I see Jeep has a long history of faulty tipms with only 1 recall. Why does NHTSA allow Jeep to rip off customers" it seems clear that Jeep has a consistent history of installing faulty tipms so they can reap $1,000 repairs. You cannot see the A/C not producing cold air so I will skip uploading a picture.

- Louisville, KY, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at 55 mph, when she heard an abnormal noise and she started to smell smoke. The contact stated she saw smoking coming from the under the radio. The contact stated no warning lights were illuminated. The contact was able to park near a gas station, where she was provided with a fire extinguisher and extinguish the the fire. The fire department was not contact or reported. The contact stated she was able to drive to her residence, but shortly after the vehicle failed to turn on. The contact stated the local dealer whitten brothers Chrysler Dodge Jeep Ram located at 10701 midlothian turnpike, richmond, va 23235, (804) 378-0707, where it was diagnosed as not associated with the manufacturer or assemble issue. The vehicle was not repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 94,000.

- Richmond, VA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the limited functionality warning indicator illuminated. In addition, the forward facing camera that was attached to the windshield was defective. The contact drove to St. Clair Chrysler Jeep Dodge Ram (5224, 1250 S carney dr, St clair, mi 48079, 810-329-2100) where they performed diagnostic testing and gave him the contact a repair estimate. The manufacturer was notified of the failure and informed the contact that he would have to pay out of pocket for the repair. The diagnostic and repair specifics were not disclosed. The failure mileage was 60,900.

- East Chinatownship, MI, USA

The "service gear shift" warning has appeared while the car is in motion (6 times) and while parked (1time) and the transmission feels like it is starting to slip and will gear down while driving. The next thing that occurs is the wipers will start on their own and can not be turned off. After the wipers are triggered then the next message will say "until you reach a desired location you may not be able to shift again until serviced". next another random message will appear and then the screen will go blank. This includes all digital functions of the dash. Such as speedometer, fuel gauge, tachometer, etc. Service engine warning lights are the only thing that will appear. The last time this happened on Aug. 2, 2019 the car would not allow me to shift into park or turn the car off. I had to put on the emergency brake and get under the hood where the fuse panel is located and pull the ignition fuse to disable the car. We have officially been to byers Chrysler llc. 7 times and have an ongoing communication case with a corporate Jeep care associate. We have mutiple videos that can be seen of the actions of the car. Three times the car has been returned to us with nothing done except clearing the error codes it generates while this occurs. It is unsafe to drive and is now at the point where it will not safely park and turn off. The image I am including states the the car should be shut off to engage park but it will not allow me to this. I have to pull the fuse while the car is still in gear and running with the parking brake on. This is as unsafe as it can get and there is no clue why this is happening. We have currently spent $1600 to fix the problem and have had no remedy.

- Reynoldsburg, OH, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the head lamps were replaced more than three times and the fog lights were replaced more than twice due to the light bulbs shorting out without warning. Lithia Chrysler Dodge Jeep Ram of concord (4901 marsh dr, concord, ca 94520, (925) 246-2295) retained the vehicle for over three weeks because the part for the head lamps was on backorder. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.

- Menlo Park, CA, USA

Dashboard lights turn on and off, windshield, steering wheel, gear lever, truck slows down, and service shifter

- Napa, CA, USA

I have a service shifter light coming on constantly as well as some random radio station changes. It all started after last recall was fixed. I love my Jeep but am so frustrated.

- Grain Valley, MO, USA

A message displayed in our screen that the 911 car phone needed servicing and to contact the Jeep dealer. At that point the gps malfunctioned, the front and back defrosters started to function at full speed at 78 degrees and absolutely none of the radio functions were useable. Uconnect sent Jeep dealer an update for the radio and the update failed. We were told our Jeep needed time the radio to be replaced. But we could only get a refurbished radio and there weren't any available. It has been 4 weeks and uconnect informed us that there has been an additional delay on the refurbished radio. We requested a new radio be installed and a rental car provided to us until the radio is fully functioning. We are informed by both Jeep dealer and uconnect there is nothing that can be done for us until the refurbished radio becomes available. This is totally unacceptable. A new radio vendor should be used. Uconnect is inadequate to service their product in a timely fashion, cannot provide a new radio replacement in stock, and only can offer refurbished radio replacement and cannot give a date when one will be available. We live in Illinois but are vacationing in California and our car is stuck on 78 degree defrosters.running full speed. No gps or any other features associated with the radio.

- Galena, IL, USA

No low battery warning light, only show a warning if alternator is bad and not charging battery. Thus, car can stop without warning due to low battery because of wear and needing replacement- without warning. When this happens, everything in car works on electricity can cause a very bad accident if stops in traffic. Also, with no key override when the car electrical module will not read to the key fob if you are in or out of the car you can not open doors or windows or turn on or off anything, if doors/windows locked when this happens this is very dangerous-no way to get out or in. If stuck in the desert without help and car module stops picking up key fob one is sol. Lots of complaints online. Very unhappy with the fact that Chrysler creates recalls only for a select few when they know that they continue to use the same faulty technology on most of their cars they build. My rear door module stopped working and I had to replace it and it cost me over $500. When going online I see that Chrysler had a recall for this problem for older models but would not cover the newer years although they used the same faulty technology on them as well. Fortunately, I had just parked my car in the garage and did not lock the doors so we could still get in it and have it towed.

- Columbia, MD, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving 35 mph, the low battery voltage warning indicator illuminated, the windshield wipers activated, and the display screen went blank. The contact heard an abnormal noise before the engine turned off. The contact made multiple attempts to start the vehicle, but was unsuccessful. An independent mechanic stated that he could smell smoke from the alternator. The vehicle was towed to the contact's residence. The contact called marburger Chrysler Dodge Jeep Ram (located at 1310 E dixon blvd, shelby, nc 28152, (704) 484-0049) to notify them that the vehicle was experiencing failures similar to what was listed in NHTSA campaign number: 17V435000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 53,000. Consumer has replaced the alternator.

- Cherryville, NC, USA

N58 my Jeep did something weird on 4/21/2019 dash lights came on like ABS and traction control light was on in the dash but the push button light down below the heat buttons was also on. Also service 4 wheel drive was flashing on the dash along with the selector wheel on the left of the dash screen went to terrain mode all by it self.also on the screen it chimed 4 wheel drive unavailable. I was in drive and driving straight.

- Park Rapids, MN, USA

Takata recall when I press the start button in the Jeep it hesitates to start. Sometimes have to do it couple times, then it shifts funny when you press on gas like it doesn't get enough power.

- New Castle, PA, USA

Driver side air conditioner blows hot air even when temp is set as low as 63 degrees while the passenger side works normally. Service rep at dealership informed me that this is a common problem with Jeep vehicles. Was told repairs could be over $1000. If Jeep knows that this is a reoccurring problem, why should I have to pay for their error?

- Norco, LA, USA

Vehicle does not reliably start when the brake and engine button are pushed. The dashboard lights up, but there is no message and vehicle fails to start. I often have to try 3-4 times to get the vehicle to start, ultimately having the key at the push start button. Key fob batteries have been replaced several times, star case was opened, and win module replaced. Vehicle has been in for service many times for this issue, which remains. Chrysler case management is well aware of the issue. The only "possible" connection found is an incompatibility with cup led lighting and key fob technology. In addition to being frustrating, it is a safety issue.

- Exeter, NH, USA

Went through a car wash and 2 minutes later ABS and traction control light came on in the dash also service four wheel drive came on with a chime sound I took the vehicle to have code read and stored codes are as follows U041500, U040300 the ABS lights and traction control light and service 4 wheel drive light went off a day later was told a possible water got into something and then driedout

- Park Rapids, MN, USA

Constantly will make a squeeling sound every morning on start up. Lasts over a minute - not even on cold days! have had it looked at - state can't duplicate the oeuvre (of course because it's always the first start up! rough idle every 2-3 minutes, transmission shifts hard out of first gear. Pour fuel economy as well. Maintenance has been done. Just bought the car - several issues

- Winfield, KS, USA