When I start up my truck the center console will not come on right away, it takes about 3 to 5 minutes for it to come on, so when I'm backing up I cannot tell if anything is in my way. My sensors don't work, etc. When it do decide to come on, a message pops up ( vehicle phone requires service please contact your dealer ) this is the second time this has happened the first time this happened I took the vehicle to the dealership and I was told that the radio has to be replaced.so I had the radio replaced and this happened less than a year ago. Now it's happening again. This started 9/24/2018 and have been happening every day sense then.

- Hanover Park, IL, USA

My husband and I financed our Jeep about 8 months ago and it had been running fine. No problems at all. We don't drive it often. A couple weeks ago we went to start it and all the dash lights came on and it wouldn't go into gear. It said put it in park and then select gear or something like that. We called gresham Toyota ( where we bought the Jeep) and they said to tow it over so they could run diagnostics. After towing it there they said we had to toe it to keep because they can't do diagnostics. We towed it to gresham Jeep and they said we broke the shifter. How do you break a shifter"?" I know we didn't break the shifter and it has to be some sort of a defect. It's now costing us $1400 to fix. I can only imagine what this would have done if it happened while we were driving.

- Vancouver, WA, USA

My 2014 Jeep Grand Cherokee, shut down while I was driving in the issaquah fall city road. Steering wheels locked and brakes failed and everything shut down. I barely made it to the walgreens parking lot where the vehicle completely died to the point where even the keys wouldn't work. I barely made it alive. I am glad I didn't crash into anyone. I had to tow the vehicle later in the day to the dealership. They asked me to drop it off at their garage. Today they got back to me saying, there was an open recall on the vehicle and that caused the alternator to fail and shut down everything. They said because it's an open recall they would fix it themselves as it's covered under some warranty. But they also told me that there is an issue with some oil pressure sensor and the AWD system is stuck in AWD and they will have to fix it and have me a parts and labor charge of 2000 usd which I have to bear. Is this normal practice. I don't know how the AWD system suddenly got into this state. If it's a result of the alternator issue caused by the open recall, wouldn't they manufacturer/dealer have to bear it.. thanks !!

- Issaquah, WA, USA

The contact owns a 2014 Jeep Grand Cherokee. While operating the vehicle, the speedometer displayed an inaccurate speed and displayed speeds much higher than the speed the vehicle was actually traveling. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 55,000.

- Paramount, CA, USA

I received an over the air update for my vehicle, which I began to install. The installation failed, and the next time I got in my car many things were wrong, some of which are a major safety concern to me. When I place the car in reverse the backup camera should come up and the mirrors automatically redirect downwards. Since attempting to install this update, sometimes these things don't happen at all, or have a long delay (others it works as it should). Other times, the backup camera and mirrors will stay on as if I am still in reverse well after I begin driving the vehicle, which makes it impossible for me to use the side mirrors and is very distracting and dizzying seeing the backup camera while driving. Additionally, the gps has been impacted and often has me on a different road and announces a speed limit incorrectly. I can not find a way to stop the voice from announcing the speed limit while I'm driving. In addition, my bluetooth, presets and usb connection all stopped working. Again, all of this was working 100% until this update that was sent to my car. I believe the fact that this update was sent to my car unsolicited and resulted in these issues with the backup camera, mirrors, gps and speed limit confusion are all safety concerns and seem like something that would be worth reviewing for a potential recall. Fyi, I did take this to the dealership and was told my only solution was to completely replace the radio and computer at an out of pocket cost of $2,400.

- Lake Worth, FL, USA

My 2014 Jeep Grand Cherokee recently had the check engine light come on. The error code is "P0520 - engine oil pressure sensor". Jeep has a service bulliten out for this being that it is a known issue and to replace with a revised part. However, that is only coverdd under warranty. Otherwise, it is a very expensive repair due to the labor involved. There is multiple occurances of this as I have seen in Jeep forums and wondering how this is even allowed" if Jeep is aware of a faulty part, how can they get away with not recalling this? and putting the expense on their consumers? I know this does not involve safety directly but this does not seem ethical to me. Is there a way an investigation can be done on this" this occured when starting my engine and the light came on. The oil pressure reading in the dash is clearly not reading correctly.

- Islip Terrace, NY, USA

Vehicle engine light came on - rear windshield wiper started even though switch was off, power steering failed and engine shutoff while driving on city street, horn beeping intermittently whether driving or not. Several messages displayed for about 2 seconds -ECM lost communication and other msgs I couldn't get because they only flashed on the screen. Keyfob battery low even though I just put in a new battery.

- Arlington, VA, USA

Sunroof has failed 6 times and is now ready for it's 7th repair. The sunroof's automatic functions stop working so when it fails you have to push the close button repeatedly while the sunroof moves maybe 1/4" on each depression of the button. The dealer replaced the motor once and for the other 4 times I was told it needed to be calibrated. The last sunroof failure they went in and went through all of the electrical connectors and said they found some electrical wiring problems and fixed them. The sunroof failed again 2 weeks later. The airbag warning light, due to another electrical connector issue. The electronics in the vehicle malfunctions regularly which affect the radio controls, navigation, central locking, phone, and I get random erroneous errors on the dash display. The radio/navigation units have been replaced. The navigation screen locks up but the voice will continue to give you verbal instructions. If you manually lock the vehicle and start walking away the horn will beep twice and the vehicle will unlock like the keys have been locked in the car, even though they are in your hand. I was told you cannot use the lock buttons on your door to lock the vehicle. When you walk up to the car and grab the door handle to unlock the car it fails, and you have to grab the door handle all over repeatedly to get it to unlock. The dash display will give false messages while driving like already in desired gear and no one has touched the shifter. The voice will come on randomly and ask you what number you want to call, again no buttons nor the display have been touched. Error on display memory system, the programmed seat switches were replaced. Transmission issue, the module was replaced. Rear hatch failure, finally switch was replaced. Rear tail light lens replaced as it was full of water. Check engine light, faulty oil pressure switch. Engine vibration, bad ac comp.

- Rohnert Park, CA, USA

My headlights are not working. Also the electronic board for my radio, climate control, etc. Goes on and off. After some research I found hat he nonfunctional headlights are a recurring problem for many owners of 2014 Jeep Grand Cherokee.

- Grand Prairie, TX, USA

This incident regards the T-36 recall issued by Fiat/Chrysler, which involves 2012-2014 Jeep Grand Cherokee (among others), and "affects vehicles equipped with electro-hydraulic power steering systems, 5.7L or 3.6L engines, and 160, 180, or 220 amp alternators. In those vehicles, NHTSA says that the alternator may fail without warning." During June 2018, my 2014 Jeep Grand Cherokee (summit trim), experienced sudden alternator failure while in motion on a highway. The alternator started to smoke, and by the time I had reached my destination, there was grey smoke barreling out of the hood of my car and the battery was completely dead. The Jeep had to be towed to a nearby dealership for repairs. In addition to the alternator and battery replacment, the tensioner, idler and serpentine belt had to be replaced due to undue strain placed on them by the alternator failure. The incident that occurred matches the description of the T-36 recall. Additionally, the year, make, engine size, and amperage of the alternator all match the description given in the T-36 recall. However, the VIN number for my particular Jeep did not appear under the recall, and therefore, Jeep/Chrysler would not repair my Jeep under that particular recall. They did fix the Jeep, but at my cost (the owner). I 100% believe this an oversight by Jeep/Chrysler (or maybe NHTSA) and should be remedied immediately. I do believe there are other Jeep owners that are unaware of this issue, due to the lack of notification by Jeep/Chrysler, and will experience the same issue, which could cause an accident and lead to injury. Please review the details of my Jeep VIN and why it was not included in the T-36 recall. If this happened to my Jeep, then I imagine it will happen to others. Fortunately, I was not injured, but others could be injured who are unaware of this issue. Please contact me with any questions.

- Derwood, MD, USA

I keep getting a message that states the 911 system needs maintenance. Shortly after I started getting that message, when starting my Jeep my screen will stay blank for about 3-5 minutes before coming on. When it is blank the vehicle will switch between air conditioning and heat, high fan and low fan speed. When the screen is blank I am unable to do anything.....even using the buttons below the screen do not work.

- Blackstone, MA, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving 20 mph, the battery saving mode warning indicator illuminated and the vehicle stalled. The contact noticed a burning odor and saw smoke under the hood of the vehicle. A dealer was not contacted. The vehicle was not taken to be diagnosed or repaired. The vehicle was included in NHTSA campaign number: 17V435000 (electrical system). The manufacturer was contacted and provided case number: 34480485. The approximate failure mileage was 23,000. Alternator failed-smoke and burned wire updated 9/26/18

- Hoboken, NJ, USA

The alternator light came on in the vehicle while driving, then within about 10-15 minutes the radio had no sound although the screen was still lit. Other lights then came on such as the engine light, anti-lock brakes. About 5 minutes later, I had to stop at a stop sign, when taking off again, the car would barely move. It wouldn't go above about 10-15 miles per hour, then it picked up speed but I no longer had power steering. As I pull into a parking lot to get the car off of the road, the wipers turned on (even though the switch was off). When I got into the parking spot, the car could not be put into park due to the power issues. I had to hold my foot on the brake until the engine died. Within 2-3 minutes the engine died. Everything was dead, including the power locks. Then a few minutes later the dash would light saying the ignition or accessory unit was turned on but you couldn't do anything to turn it off. Everything would then turn off again. After sitting for about 30-45 min, the car would start back up but it was not driven anywhere, we had it towed. Both the alternator and battery needed to be replaced which is what caused the issues. The alternator is under a recall for my model/year/engine type but not for my VIN. The recall was due to very similar issues, loss of steering control, loss of power.

- New Boston, MI, USA

After the 3rd periodical maintenance performed at 59.793 km on Nov.2017 the 28th, the vehicle in standstill with the gear engaged switched suddenly off (ecoand drive mode on).pressing the starting button, it restarted and remained ok for a long, but without any alert the switching off happened again and again. Sometimes a cranking lead to fail the ignition.once the shutdown happened also with the vehicle running, not in standstill, with an high risk of accident.so the vhl went to workshop again in dec2017, feb2018 and mar2018 and the results of the workshops (different in these months) was always not trouble found.the problem of turning off in standstill, usually happens at the time of departure at the traffic light, in drive (gear 1),but it happened also in parking mode, with not cold engine and on cluster is reported"low oil pressure" (oil change less than a month ago). I point out that the vehicle is used in the style of mixed driving, every day traveling in the city but also runs daily routes on the highway so I assume that the regeneration of fap takes place correctly. The use of the vehicle is not heavy. The vehicle is always recovered at night in the boxg (the temperature does not fall below 0 degrees) and therefore is not exposed to extreme weather conditions. Please check that there are no recall actions that have not been carried out in consideration of the persistence of the anomaly, I request that the workshop be supported by a second technical level to allow the resolution of the problem and avoid the replacement of unnecessary parts

- Mappano (To), FL, USA

Driving on bridge, preparing to turn right on the I 15 highway in barstow all lights flashing on info panel. Jeep began to power surge up and down windshield wiper came on radio went off, power steering became hard to control no brakes, came to rolling stop at chevron gas lot lenwood road. Jeep did not restart. Dead ! very scary and dangerous situation. Could have had a serious accident with a commercial truck. Truck honked at me because I cut him off trying to get to a safe stoping location. My wife was with me and she believed we were going to die she said. I'm go inn to get rid of this Jeep. I no longer feel safe driving this vehicle.. my wife just read on the internet there are 12 recalls on the 2014 Jeep Grand Cherokee.

- Barstow, CA, USA

Mfg 4/1/2013, replaced BCM / 4/27/2016 after engine would not turn off. Several months later engine would not turn off. Replaced trans valve. On 5/3/2018 the BCM short circuited and alternator burned while vehicle was parked leaving strong smoke and burnt smell in cabin. Vehicle has 56,000 miles and has had BCM replaced twice in 23 months. No diagnoses availed as to why vehicle will not shut off on occasion. All routine maintenance and recalls are current.

- Archbold, OH, USA

Dashboard cluster, and tail lights flickers on and off while in locked or unlocked mode and with vehicle turned off, and stationary. With or without the fob key near, and the car does this until battery dies. It has been at the dealer 3 times, new battery still the same issue.

- San Antonio, TX, USA

The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 30 mph, the instrument panel failed to illuminate. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not contacted or made aware of the failure. The approximate failure mileage was 38,000.

- North Brook, IL, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (browns Jeep Chrysler Dodge Ram in patchogue, New York) was made aware of the recall and stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact stated that the battery indicator illuminated and displayed "low battery voltage" and "battery saver mode". the failure mileage was unknown. Parts distribution disconnect.

- Shirley, NY, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ed voyle Chrysler Dodge Jeep Ram in marietta, ga was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.

- Kennesaw, GA, USA